Halfords Interview Questions and Helpful Advice

Applying for a role at Halfords to ensure you get an interview means that you need to think about what you can impress them with, how your skills stand apart from other peoples. Have you done something extra that may not be work related, maybe some volunteering work, project work, an extraordinary travel period etc.

As part of your application you will be required to do the Halfords Quiz which allows them to assess if you are the right fit for a career at Halfords.

If after this you are successful you will be invited to a telephone interview in the first instance where they recommend that you do as much research as you can into the company from their website, the papers, they even keep their Facebook page up to date where you can follow Halfords.

As part of your research ensure you know the job description inside out. Have you been to a store and spoken to the staff that works there. How do they operate/behave whilst they are working, could you see yourself there?

If you have gained as much knowledge as you can before your telephone interview this will help the conversation to flow which is always a good thing. Normally the telephone interview will be approx. 15 minutes.

If you are successful following this you will be required to do an assessment which allows you to demonstrate that you have the skills for the job in question. This will be done in conjunction with an interview and you will be aware of the assessment questions at the time of booking your interview allowing plenty of time for you to do your research.

Questions that you will be asked in an interview will usually begin with:

• Give me an example of?
• Tell me about a time when?

When answering your questions ensure you focus on “I” rather than “we” as they want to focus what it is that you have done not what someone else has done and you have been part of it.

• How old are you?
• Tell us about your attitude to cycling
• Do you have any technical experience with bikes?
• Tell us about your work experience
• Describe how to treat customers
• Do you have experience with challenging customers?
• Criminal, convictions and right to work questions?
• How long do you want to work with this company
• Why do you want to work ?
• What does customer service mean to you?
• Was this the only job you applied for?
• Can you describe to me a time when you had to deal with a difficult customer and how did you resolve the situation?

Halfords Interview

• Can you describe to me what the phrase ‘team’ means to you?
• Where do you live
• Where do you see yourself in five years’ time?
• If there was an article about you, what 6 words would you use to describe yourself?
• Name three positives and three negatives about yourself
• What is good customer service?
• Do you have any work experience?
• Describe yourself?
• Why Halfords?
• Why did you leave your previous job?
• How would you sell something?
• Why do you want to work at Halfords?
• How long would it take you to get to Halfords and what mode of transport would you be using?
• In your opinion, what is excellent customer service?

Halfords Job Interviews

• Outline your skills and experience.
• What do you know about the promotions and services?
• Would you be interested in a national qualification running alongside the job depending on hours?
• Are you eligible to work? Convictions? When are you available?
• Do you like cars and bicycles?
• How long do you intend on staying with Halfords?
• What is great customer service to you?
• Why is having fun in the workplace important?
• Tell me a bit about yourself
• What previous jobs have you had?
• Why Halfords?
• Tell me about a time you have improved the working of your store?
• How long are you intending to stay with Halfords
• If there was an issue regarding a customer how would you react?
• Why the retail industry?
• If you had a newspaper advert, what 6 words would you use to describe yourself?
• Who is your role model?
• Why Halfords graduate scheme?

Don’t forget to be prepared for the most asked interview questions too:
• Tell me about yourself.
• What are your strengths?
• What are your weaknesses?
• What motivates you?
• Why do you want this job?
• Where would you like to be in your career five years from now?
• What’s your ideal company?
• What attracted you to this company?
• Why should we hire you? What makes you a better candidate than others?
• What did you like least about your last job?
• When were you most satisfied in your job?
• What can you do for us that other candidates can’t?
• What were the responsibilities of your last position?
• Why are you leaving your present job?
• What do you know about this industry?
• What do you know about our company?
• Do you have any questions for me?

Good luck and let us know if we can help you in any other way we can.