As a Housing Officer you will search for vacant houses and place people appropriately according to their place on the housing list. You will need to be able to follow set procedures and not let your feelings get in the way of the way the system works as some people you will be unable to help straight away leading to upset and frustration.
You will need to be a confident communicator and be able to talk to a number of different people with different circumstances and problems. You will need to be of a strong character for this role.
If you have been lucky enough to get an interview for the role of a Housing Officer then you will need to research your role well and have a good idea of the area in which you will be working in and placing people to live in.
At an interview, the interviewer will be focusing on what relevant experience you have had and how you deal with people, have you had previous experience of gathering information from people and assessing needs and priorities?
Housing Officer Interview Questions
- How do you understand the housing process?
- What is first priority for housing?
- How many people can live in a 3 bed house?
- Do you understand the bedroom tax introduced in 2013? Can you explain it to me in your own terms?
- Scenario question – what would you do if a mother and child needed re housing against a family who has been on the list for 3 years?
During your interview, you will have to prove that you are firm in your manner and not easily swayed by people with difficult stories. You must be able to understand and follow the procedures set by the company and be able to explain these to people who have difficulty in understanding why they cannot get a house straight away.
The questions won’t be all about job, the interveiwer will also ask you most asked interview questions too:
- Tell me about yourself.
- What are your strengths?
- What are your weaknesses?
- Why do you want this job?
- Where would you like to be in your career five years from now?
- What’s your ideal company?
- What attracted you to this company?
- Why should we hire you?
- What did you like least about your last job?
- When were you most satisfied in your job?
- What can you do for us that other candidates can’t?
- What were the responsibilities of your last position?