How do I respond to inquiry on Airbnb?

To respond to an inquiry, you can answer the guest's question, pre-approve, or decline it. If you choose to decline an inquiry, it will just show your potential guests that your rental is not a good fit for them, and they should continue their search. A declined inquiry won't impact your acceptance rate.
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How do I respond to an Airbnb booking request?

Re: Hi how do I answer a booking request

To your question - the email is simply a notification, the same as an sms text message from Airbnb in case you don't use the app. You have to stay logged into your account, and when you get a notification check your account.
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Do I have to respond to Airbnb inquiry?

If a guest sends you an inquiry—a question, or any kind of message other than a reservation request—via Contact Host, you'll need to respond to the inquiry within 24 hours to maintain your response rate.
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What do you say when contacting Airbnb?

Nikos says: For me, the very first Airbnb Say hello to host is very important.
...
Let us share with you some Airbnb Message to Host examples
  1. Good day, ...
  2. Hello guys. ...
  3. Hi there, ...
  4. Hi (HN) ...
  5. Hi there, ...
  6. Hello (GN) ...
  7. Hi (HN) ...
  8. Hello from (GNs)
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How do I quick reply on Airbnb?

To use a quick reply
  1. Go to your hosting Inbox.
  2. Go to a message thread you have with a guest.
  3. Select the quick reply icon next to the message compose box.
  4. In the list of quick replies, select Use this reply to insert the contents into the compose box.
  5. Make any additional edits and then send the message to the guest.
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Why I never actually "Decline" an Inquiry and rarely "Decline" a Request ?



How do you text on Airbnb?

Go to the listing and click or tap Contact Host to send a message. Pro tip: If you want to ask about specific reservation details, enter the dates and number of guests for your trip before hitting Contact Host.
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How do I send a message to my Airbnb host?

Before a reservation

You can check out the listing and click or tap Contact Host to send a message. Pro tip: If you want to ask about specific reservation details, enter the dates and number of guests for your trip before hitting Contact Host.
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What is a good pre booking message?

Pre-booking message

Hi [guest name], Thank you for choosing to book my property. I'd love to get to know you a little better and find out what brings you to [insert your town/city name]. This will help me make your stay even better!
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Should you message Airbnb host before booking?

When you must message a Host. Unless you've found an Instant Book listing, you'll have to request that the Host accept your stay. At the Confirm and pay stage of your request, you'll need to include a brief message about why you're traveling and when you'll check-in.
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Should I give my Airbnb host my email address?

For everyone's security, you should always communicate through Airbnb. We keep your info secure, and we never share your email, even with your Host or guest after you have a confirmed reservation. If anyone sends you a message on Airbnb, you'll get an email notification at the address you used to sign up.
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What happens when you decline an Airbnb inquiry?

It's an inquiry. You can respond to an inquiry with an answer, a pre-approval, or by declining. Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing. But none of these actions directly affect your acceptance rate.
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What happens if you don't respond to an Airbnb request?

If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you're free to book another place to stay.
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Do Airbnb hosts get penalized for declining?

Both guests and Hosts can decline trip change requests. If you decline, the proposed changes don't take effect, and the existing reservation details remain as is. There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest.
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How do you handle reservation request?

SOP for Handling Reservation Request
  1. Pick up the incoming call in three rings.
  2. Greet the guest in the audible voice, introduce yourself, and ask how you can help the guest as, “Good (morning/evening), this is Mr./Ms. ...
  3. Wait for the guest to respond.
  4. The guests say that he/she needs an accommodation in your hotel.
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How do Airbnb requests work?

If you sent a request, your Host will typically respond within 24 hours. In the meantime, we may ask you to verify your identity—some Hosts require it, and it helps us ensure the safety of our community. In everywhere but India, if the Host accepts your request, you'll be charged for the reservation.
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How long do Airbnb hosts have to respond?

Hosts have 24 hours to accept or decline your request, but the vast majority reply within 12 hours. Chances are, it'll be even quicker: More than half of all trip requests are accepted within one hour of the Host reading it.
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What is a good pre booking message Airbnb example?

Start by thanking your potential guest

“I think it's a good way to build trust and a way to encourage a good stay,” says Juan, Medellín, Colombia. “Warm greetings! I welcome you to this space that I take care of with affection. It's a place of well-being and for those of you who like to connect with nature.
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Does Airbnb read your messages?

Safety is important, but we value your privacy too. We never review, scan, or analyze your messaging communications to send you third-party marketing messages. We don't sell reviews or analyses of these communications.
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What should I ask an Airbnb guest?

Here are the four questions you should be asking every guest who books at your place:
  • What is the purpose of your stay?
  • Why are you interested in this property?
  • Where are you traveling from?
  • What is your experience with Airbnb or short-term rentals?
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How do you thank a host on Airbnb?

Thank you for giving us such a wonderful experience during our visit. We wouldn't have this most exciting experience had it not been for your consideration and generosity. Once again, thank you for being such an amazing host! Our experience at your place was fantastic.
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Can you search Airbnb by host?

You can also mae a search by host on Airbnb and check if a host that you liked has other properties. This is a really handy airbnb tip if you're planning on coming back to a city several times but want to stay at different places.
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How do I introduce myself on Airbnb?

Airbnb host description example
  1. “Hi there! My name is Alice, and I've been living here in Miami, Florida for the last 10 years.
  2. I enjoy meeting new people and familiarizing myself with other cultures. This is, essentially, why I've decided to become a full-time Airbnb host. ...
  3. Looking forward to meeting you!
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How do I send an Airbnb phone number?

Airbnb has no way to for hosts and guests to share phone numbers via their email system. You select “contact the host”, enter your number, and it gets removed from the email, preventing the sharing of information. Here's the scenario. I stayed at a great place two weeks ago and left a jacket there.
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How do I politely decline an Airbnb request?

First and foremost, be polite! Taking the time to craft a nice message is worth it. Thank the potential Airbnb guest for their inquiry and apologize for not having the property available at their requested time. If you feel that you need to give a reason for your refusal, do so, but keep it short and professional.
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Can you refuse Airbnb guests?

You can also decline an inquiry, which prevents the guest from sending a request. Make sure to review our Nondiscrimination Policy before you decline. Turning down a lot of requests can impact your reservation rates and where your listing shows up in search.
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