Why is my LTE not working with Sprint?

Sprint's LTE network will be retired on June 30, 2022. The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile
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LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.
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How do I reset my Sprint LTE?

If the activation methods above did not work, reset your network connection.
  1. From the home screen, tap the Phone icon.
  2. Dial ##72786#.
  3. Tap MENU.
  4. Tap Reset.
  5. Tap OK.
  6. The handset will restart.
Takedown request   |   View complete answer on support.sprint.com


Why am I not getting LTE on my phone?

Options include restarting your phone and switching Airplane Mode on then off again to refresh connections and force LTE to connect. Also, check to see whether your account has any data restrictions.
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Why does Sprint turn off LTE?

Calling PLUS consists of two services; Wi-Fi Calling and LTE Calling (Beta). Only the LTE Calling (Beta) service needs to be turned Off on your device. Sprint is no longer supporting this service to accommodate network improvements.
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Why is my service not working Sprint?

Contact Sprint

Chat is open 24/7. You can also call customer service by dialing *2 on a Sprint phone or by calling 1-888-211-4727. You can also tweet directly to Sprint @sprintcare or message customer service on Facebook. You can also report a network issue by signing into My Sprint.
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1 Tip If You Have No Signal or LTE in 2020! - Sprint/T-Mobile Users - Android/iOS Users



What's going on with Sprint service?

In April 2020, Sprint and T-Mobile announced that they will be merging networks. Over the last two years, T-Mobile has been working on transitioning all Sprint customers to its network. You can find the most up-to-date information about the merge on the T-Mobile support site.
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Why does my cellular data not work?

It's possible that cellular data isn't working because your wireless carrier is doing maintenance on their cell towers. Search for your carrier's customer support number and give them a call to see if they can help you fix the problem.
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Did Sprint disable LTE calls?

Sprint's LTE network will be retired on June 30, 2022. The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.
Takedown request   |   View complete answer on t-mobile.com


How do I enable LTE on my iPhone?

On your iPhone, go to Settings > Cellular > Cellular Data Options and tap Enable LTE or Settings > Mobile Data and tap Enable LTE. If your carrier supports Voice over LTE (VoLTE), you'll see these options: Off: Turns off LTE.
Takedown request   |   View complete answer on support.apple.com


What is Sprint LTE service?

LTE Plus leverages Sprint's three spectrum bands (1.9 & 2.5GHz, 800MHz) and uses advanced wireless technologies like carrier aggregation and antenna beamforming. For you this means: Faster service with double the network capacity and increased speed. Peak speeds in excess of 100 Mbps on capable devices.
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Why is my LTE not working on iPhone?

Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE.
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Why is my LTE not working iPhone 11?

If your iPhone 11 Pro Max keeps on losing the 4G LTE signal, it might be because of overloaded resources. This can happen when your iPhone has been running for a long time. To fix this, you need to offload the accumulated tasks on your device. You can achieve this by doing a device restart.
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Is 4G and LTE the same?

So what's the difference between 4G and LTE, and is 4G or LTE better? In short, 4G offers a much faster speed, more stability and access to a larger variety of online activities. LTE is a half-point between 3G and 4G, so its performance suffers compared to the fourth generation.
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How can I improve my Sprint LTE signal?

Improve your network experience
  1. Restart your phone to refresh the wireless signal. ...
  2. Connect to Wi-Fi.
  3. Perform routine software updates on your device.
  4. Update the Preferred Roaming List (PRL) on your device to enhance connections and prolong battery life.
  5. Refresh your phone's data profile.
Takedown request   |   View complete answer on sprint.com


Does Sprint support LTE?

The Sprint 4G LTE network is here! Customers in over 58 markets are already experiencing 4G LTE service today including Chicago, Kansas City, Dallas/Fort Worth, Atlanta, Baltimore, Austin, Indianapolis and Boston. Stay tuned as many more markets are expected to launch in the coming months.
Takedown request   |   View complete answer on sprint.com


How do I refresh my Sprint signal?

Network Reset for Android Phones
  1. Connect to WiFi (if available)
  2. Go to the dial pad or phone app.
  3. Dial: ##72786# (##SCRTN#)
  4. Confirm the reset.
  5. Allow the device to restart and go through the activation process Note: Certain legacy devices may require an MSL code.
Takedown request   |   View complete answer on bestcellular.com


How do I activate LTE?

How to activate 4G/LTE on Android OS devices:
  1. Open “Settings”
  2. Tap on “More”
  3. Tap on “Mobile network”
  4. Tap on “Preferred network type”
  5. Choose “4G/3G/2G (auto)”
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Why are LTE calls turned off?

What causes LTE Calls to turn off? The main cause for this problem is when the network operator decides to turn off the LTE network. However, there could be other reasons too. For example, if your phone is out of coverage, a problem with the sim card or settings.
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How do I change my LTE settings?

  1. Navigate to Settings and select More Networks.
  2. Tap Mobile Networks.
  3. Tap Network Mode.
  4. Tap LTE/WCDMA/GSM.
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Is 4G LTE being phased out?

T-Mobile announced that it will finish shutting down Sprint's 3G CDMA network by March 31, 2022 and Sprint's 4G LTE network by June 30, 2022.
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Why is my mobile data not working on my iPhone?

To rule out issues, first check whether you have an active mobile plan with sufficient data left. Also, ensure that your device's airplane mode is turned off. If your iPhone still can't connect, Apple advises you to contact your carrier to see if there are other causes.
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How do I update my carrier settings?

Open your phone's Settings app, tap General, and then tap About. 3. Scroll down to Carrier. Next to Carrier, if a new update is available, you'll see an option to perform this update.
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Does LTE work in 2022?

T-Mobile has listed the dates for shutting down Sprint's 3G and 4G LTE networks, and migrating people to modern broadband speed pastures. These are January 1, 2022 for Sprint's 3G network sunset, and June 30, 2022 for the 4G LTE connections, respectively.
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What does T-Mobile Sprint merger mean for Sprint customers?

T-Mobile successfully acquired Sprint as of April 1, becoming one company and effectively bringing the total number of major US cell carriers from four down to three. At least for now. And as of August 3, the Sprint brand is officially no more.
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Can I switch from Sprint to T-Mobile?

What is the T-Mobile Network Experience? Eligible Sprint customers can now take advantage of the full T-Mobile network with a simple SIM swap. Your Sprint account remains the same, with the same price, plan and billing experience, but now you'll access the T-Mobile network as your primary network.
Takedown request   |   View complete answer on sprint.com