Why did my Reolink camera stop working?

For other Reolink PoE camera models, please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode. Please use another Ethernet cable and try a different port on the POE NVR/injector/switch. If the problem persists, please power the camera via DC adapter to see if it works.
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Why is my Reolink camera not working?

Reboot the Security Camera to Fix Issues

The "Golden Rule" in IT troubleshooting, especially for the not working security cameras, is to reboot the device. You can reboot your security camera to release the cache to flush, settings to recalibrate, and connections to self revise.
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How do I get my Reolink camera back online?

Method 3: Reset Reolink Cameras by using Reolink App
  1. Launch Reolink App and login into your camera.
  2. Open Device Settings->More interface.
  3. Roll down the page, find and click the Restore button to reset the camera, wait for a moment until it finished.
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Why did my security camera stop working?

At times when the security camera's lights don't work at night is due to poor cable connections. Make sure to check that all connections, cables, and power is intact and tightly connected. If your security cameras are wireless, check the internet and make sure that it is connected successfully to the WiFi.
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Why is my Reolink camera offline?

Offline: the camera might be powered off or disconnect from the network. Invalid password: the password of the camera might be changed into another one. Or the one you entered for the camera into the menu of the NVR is wrong.
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How To Fix Connection Failed on Reolink Argus 2 Sercurity Camera



How do I reboot my Reolink camera?

You may follow the steps below to reboot your camera or NVR via Reolink App.
  1. Launch your Reolink App, go to Device Settings-> Advance page.
  2. Find the Reboot button and click it, and then click OK to reboot it.
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Why do my security cameras keep going offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available.
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Why did my security camera go black?

Loss of power is the most common reason why security cameras go black. It happens when power adapter is disconnected and cable that connect the camera to the recorder and monitor becomes loose and faulty. To fix the issue, we recommend that you check any point of contact on your camera, recorder, and monitor.
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Why is my wireless camera not working?

Check if the power supply of the wireless IP camera is working properly. Make sure the power adapter is plugged into a working socket. If you get a battery powered wireless IP camera, check if the battery is still at work. Change or charge up the battery.
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How do you reboot a security camera?

Manual rebooting

Get the reboot key supplied with the user guide and insert it for a half a second in the hole located behind the camera, under the power cable. The camera will then emit a sound, the LED light will flash and the camera will reboot.
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Why does my Reolink camera Say connection failed?

Solution: Please make sure all the UDP ports of this camera in your router are enabled, if you don't sure how to check it, please contact your router or internet provider about it. Check the firewall settings of the router to see if the remote access is blocked. Please disable the firewall on the router.
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How do I fix my security camera?

How do you troubleshoot a security camera?
  1. Know your login details.
  2. Check the power source (most cameras are PoE)
  3. Check to see if cameras work from inside or outside the network.
  4. Check the cabling.
  5. Reboot the system.
  6. Check for IP conflict.
  7. Check ARP tables.
  8. Update software & firmware.
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Can I reset my Reolink camera remotely?

Reolink camera/NVR can't be switched off remotely, but you can restore/reboot the camera/NVR remotely when you can still connect it.
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Why is my camera showing no video?

In general, the issue of "video loss" on CCTV security cameras or DVR/NVR, in many cases, comes down to several factors: insufficient power supply, unstable network, wiring problems, hardware (cameras, NVR/DVR or monitor) failures, inefficient camera software and IP address conflicts.
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How do you reset security cameras after power outage?

After the power cable plugged keep holding the reset button . The red PowerLED light will flash on for 3 second first, turn off for about 15 seconds, flash on for another second and turn off again. This procedure takes around 20seconds and camera will power up. Release the reset button.
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What does video loss mean?

Basically, video loss means that the receiver (recorder) is not receiving any signal or picture from the camera. Video loss on security cameras or CCTV systems can be exhibited in various forms.
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Why do my wireless cameras keep disconnecting?

There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.
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How do I fix my IP camera offline?

If the camera is still offline, there may be a problem with your home network. You can reset your home router and/or modem. A) Power off the camera (unplug the camera, or hold the button down for 5 seconds until the lights turn off; press it to turn it back on after about 1 minute.)
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Why does my security camera Say no signal?

One of the most common problems when a camera is not displaying video is a bad cable or BNC connection. Using a test monitor, you can temporarily eliminate the power and video cable that your camera is using.
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How do I restart NVR Reolink?

  1. Applies to: Reolink NVR.
  2. Launch your NVR with a monitor attached, go to Menu -> Shut down page, then click Reboot and OK to reboot the NVR.
  3. Launch your Reolink Client, go to the Device settings -> System -> Maintenance.
  4. Click Reboot to reboot the NVR.
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How do I reset my Argus Reolink camera?

How to Reset Argus PT
  1. Turn ON the power button to power the camera.
  2. Rotate the lens to find the reset hole. And then insert the reset needle into the reset hole of your camera.
  3. Press and hold for several seconds until you hear the prompt “Please release the reset button” or a short beep music.
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