What will Apple fix under warranty?

Apple warrants the Apple-branded iPhone, iPad, iPod, Apple TV or HomePod hardware product and the Apple-branded accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR ...
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What repairs are covered under Apple warranty?

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.
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What can Apple fix for free?

Apple might fix -- for free -- your broken iPhone, AirPods Pro, Mac, or other device, even if it's out of warranty
  • iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues. ...
  • iPhone 11 Display Module Replacement Program for Touch Issues. ...
  • AirPods Pro Service Program for Sound Issues.
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Under what circumstances will Apple replace an iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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Does Apple warranty cover cracked back?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149. The back glass damage service fee is only available for iPhone 12 and iPhone 13 models.
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Say these 3 words to Apple, to get a FREE Replacement!



What damage is covered by warranty?

A car warranty covers defects or damage that occurs during regular use and can't be considered normal wear and tear. It pays to replace defective parts with new or reconditioned parts at the company's discretion behind the warranty. It also covers labor.
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Does Apple warranty mean free repair?

If during the Warranty Period you submit a valid claim to Apple or an AASP, Apple will, at its option, (i) repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the Apple Product with a device that is at least functionally equivalent to the ...
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How many times will Apple replace your phone?

The basic plan, which covers you for two years from the date of purchase, covers up to two incidents of accidental damage in each 12-month period. It also includes battery service or a replacement battery if your phone retains less than 80 percent of its original capacity.
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How does Apple determine accidental damage?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).
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How do I claim my Apple warranty?

You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then choose your device.
...
Check if your device is covered by an AppleCare plan or Apple's Limited Warranty
  1. Go to checkcoverage.apple.com.
  2. Enter the serial number of the device.
  3. Follow the onscreen instructions.
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Does AppleCare cover cracked screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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Does Apple replace broken products?

Unless otherwise stated, Apple will provide repair or replacement services to address a defect in the materials or workmanship of a product. Service is not available for issues caused by failure of or incompatibilities with any software or data residing or recorded on your product.
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Does Apple make you pay for repairs?

Unless your product is repaired under warranty or extended service contract without charge, you will pay Apple the amount shown on the reverse side. Your payment is due when the product is returned to you.
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Does Apple replace iPhone after warranty?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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Does Apple replace physical damage?

Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.
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What damage is not covered by AppleCare?

What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
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What is covered under accidental damage?

What does Accidental damage cover? Accidental damage can cover the cost of repair to damage that was sudden and not done on purpose. There needs to be a one off, single event that caused the damage to your home or belongings.
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What is considered cosmetic damage Apple?

Cosmetic damage is just surface marks and scratches. If there are dents, then that would be considered Accidental Damage in most cases. Sometimes accidental damage will be ignored if it is not affecting the function of the laptop and is not contributing to the problem being repaired.
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Will Apple replace my phone if I dropped it?

The basic warranty does not cover physical damage. They will offer you an out of warranty replacement for a fee. If you have AppleCare plus, you can use one of your 2 yearly incidents to pay a much lower fee.
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At what percentage do you replace iPhone?

Depending upon the length of time between when the iPhone was made and when it is activated, your battery capacity may show as slightly less than 100%. A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions.
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How fast is AppleCare replacement?

Your repair is covered by the Apple Limited Warranty, AppleCare+ or consumer law. We receive your original product within 10 working days.
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Are Apple warranties worth it?

Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
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How does Apple repair work?

Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.
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Does warranty work if you broke it?

Typically, warranties only cover product defects — not misuse or accidental damage.
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What parts are not covered in warranty?

5 Parts That Do Not Covered Under the Vehicle Warranty
  • Calamity or Attack Damage. ...
  • Wear and Tear, Noise, Vibration, or Deterioration. ...
  • Unauthorized Modifications. ...
  • Physical and Cosmetic Damage. ...
  • Defaulting on Owner's Manual Guidelines.
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