How does Apple repair service work?

Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Is it better to go to an Apple store for repair?

The main differences between the Apple store vs a repair shop is the cost of the repair (often cheaper due to parts). Apple also won't repair what they class as retro devices, encouraging you to upgrade instead. You will need to book an appointment to have your computer repaired by Apple.

Do you pay before or after Apple repair?

Unless your product is repaired under warranty or extended service contract without charge, you will pay Apple the amount shown on the reverse side. Your payment is due when the product is returned to you.

How long does Apple repair service take?

If you are able to take your Apple product to an Apple Store or an Apple Service Provider they might be able to fix it there for you, depending on whether they have the equipment. However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days.

Does Apple charge labor for repairs?

For the highest tier of damage, repair costs can be up to $655, plus another $100 for labor. The cost of MacBook battery replacement or repair can range anywhere from $129 for a 2015 MacBook Air to $199 for a 2022 MacBook.

Apple Store vs. Repair Shop: What the Right to Repair Is All About | WSJ

What can Apple fix for free?

Why do Apple repairs cost so much?

At the end of the day, Apple repairs tend to be costly because of the Apple brand and its established history of high-priced repairs. Apple also has to be uncompromising about which repairs it performs because of the volume of repairs they do, their reputation, and their warranty.

What happens if Apple breaks your phone during repair?

If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.

Does AppleCare cover cracked screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.

How long does it take for Apple to diagnose a repair?

In normal times, usually 5 - 7 days.

How do I prepare my iPhone for Apple repair?

Does Apple replace your iPhone for free?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool. In some cases, your coverage might be different.

Is it worth getting an iPhone repaired?

When you have a damaged phone, repairing it is often the most cost-effective option. New phones can be hundreds or even thousands of dollars, and an iPhone is a significant investment. Since you've already spent a fair amount of money on your current phone, you shouldn't throw it out because of minor damage.

Are repairs free with AppleCare?

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage¹ and give you additional features such as 24/7 priority tech support and accidental damage protection.

What type of damage does AppleCare cover?

You'll get two years of coverage and the standard two incidents every 12 months. The plan covers any accidental damage, such as a broken display, ripped power cord or water damage.

Is it worth it to get AppleCare?

Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.

Can I ask for a replacement instead of a repair?

Laws give you more rights

If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.

Can phone repair shops steal your data iPhone?

Repair shops may grab everything they want, including images, phone records, and texts. And based on the circumstances, they flashed a ROM for a different variant or a modded one. Another option is that they can trick you by backing up your previous firmware and then flashing it.

What are the requirements for Apple repair?

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider.

How much is accidental damage Apple?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149.

Will Apple repair a cracked screen for free?

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.

Can Apple tell when I cracked my screen?

Apple cannot tell if the damage to the screen occurred before or after the drop. Regardless, with a cracked screen Apple will not repair the device under warranty or replace the device. Apple may replace the screen for a fee. If the frame is damaged Apple will not replace the screen.

How much is Apple Care cost?

Standard AppleCare+: a one-time fee of $199 (for two-year coverage) or $9.99 per month. AppleCare+ with theft and loss protection: $269 (for two-year coverage) or $13.49 per month. Standard AppleCare+: a one-time fee of $179 (for two-year coverage) or $8.99 per month.

Is it cheaper to repair or replace a phone?

Repairing a Cell Phone is More Cost-Effective

If you're looking for the most economical choice, you should definitely repair your phone rather than replace it.