Does Duo require a password?

You will now need to log in by: 1. Entering your username and password, and 2. Confirming your identity with the Duo app on your smartphone, tablet, or text message to your phone, or a call to a landline phone.

How do I get into Duo without password?

Log in with Security Keys

The next time you log into this Duo SSO application — from the device where you set up your security key or another device where you connected that same security key — you'll enter your username and then instead of entering your password you can choose Security Keys to verify your identity.

What is my password for Duo?

Reset your own forgotten password

Navigate to https://admin.duosecurity.com. Enter the email address that you use to log in to your Duo administrator account. Click Continue. Click the Forgot Password link.

Does Duo Mobile have a password?

If you select Duo Mobile passcode as your authentication method, you use a six-digit authentication code generated by the Duo Mobile app to authenticate. No Internet or cellular access is required.

What is Duo username and password?

To find your Account ID: Log in to the Duo Admin Panel. Your ID is located at the top right of the page, in the toolbar.

Authenticate with Mobile Passcodes - Duo Security

Does Duo use phone number or email?

After you connect Duo to your Google Account: You can use Duo across different devices. People with your phone number or Google Account info, like your Gmail address, can see that you use Duo and call you using the app.

How do I login to my Duo account?

If you activated Duo Mobile, tap the entry for your Windows computer in Duo Mobile to generate a passcode, enter it into the Duo prompt, and click Log In. If you activated a security key, you should see it start blinking. Tap your security key to log in.

How do I set up a Duo password?

Is Duo Mobile connected to phone number?

Changing Phone Number

If you or a Duo Admin haven't deleted your previous device from Duo since your number changed and you restored Duo Mobile on a new device, you will still be able to receive a push as Duo Push is not tied to the phone number.

Why did I get a notification that someone is on Duo?

Whenever someone tries to log into your account, Duo will send you a notification and ask you to verify that it is you. These are the steps to take if you receive a notification which you did not initiate as your account may be compromised.

Why can't I log into my Duo account?

If you are not able to log in using Duo Push or Duo Mobile passcodes, please try logging in using a method such as phone call or SMS passcode. It is possible that you need to reactivate Duo Mobile for your administrator account in order to use Duo Push or Duo Mobile passcodes.

Where is the secret key for Duo?

To generate a new secret key for an application:

Log in to the Duo Admin Panel. Click on Applications. Click on the application for which you'd like to generate a new secret key. On the application's properties page, click Reset Secret Key.

Why is my Duo password not working?

This most commonly occurs when you get a new device, reformat or restore a device, delete the Duo Mobile app, or temporarily disable an account on which you have enabled two-factor authentication. In order for passcodes to work again, you must reconnect your account(s) to the Duo Mobile app.

Can you be tracked on Duo?

Duo Mobile cannot track your location. In general, the only personal data that Duo Mobile knows about you are the service accounts that you explicitly add to Duo Mobile. However, we do not track any personal data about these accounts–only the name of the service.

Do you need a Gmail account to use Duo?

You can use Duo across different devices. People with your phone number or Google Account info, like your Gmail address, can see that you use Duo and call you using the app.

What does Duo Mobile do on my phone?

Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Without it you'll still be able to log in using a text message or token, but for the best experience we recommend that you use Duo Mobile.

Are Duo calls private?

Your audio and video calls on Duo are end-to-end encrypted and private to you and the people you're calling.

Can I use Duo Mobile without the app?

If you do not have the Duo Mobile App installed on a mobile device, you can request a batch of passcodes to be sent via text message to your cellphone before you depart for your travel. From the Duo verification screen, press Send SMS passcodes.

How do I remove Duo from my phone?

How long does Duo passcode last?

The expiration for these passcodes can be set to a maximum of 16,777,215 minutes (11,650 days, 20 hours, and 15 minutes). Please note that SMS passcodes for administrators logging in to the Duo Admin Panel will always expire after 5 minutes. This setting is not adjustable.

How do I know if someone is using Google Duo?

You'll notice a "Calling as [phone-number]" label at the bottom, which reminds you that your phone number will be visible to anyone you reach out to. It might also be handy if you have a dual-SIM device and you forgot which number you used to activate Duo.

Can Duo be bypassed?

A user must have a valid Duo authentication device enrolled (like a phone or hardware token) in order to use a bypass code to authenticate. Bypass codes are not intended as a user's only 2FA method. Bypass codes expire after being used the allowed number of times, or after an administrator-defined amount of time.

Does Duo use data or wifi?

Keep in mind, Duo works over Wi-Fi and cellular data so you can make calls anywhere you have Internet access. Note: When your device is connected to Wi-Fi, Duo still uses a small amount of mobile data. This keeps your conversation going if the Wi-Fi drops.

How do I access my Duo account on my new phone?

Select the new phone's operating system. Install Duo Mobile on the new phone and scan the QR code to activate. The new phone is added and listed with your other enrolled devices. You can click Add another device to start the enrollment process again and add another authenticator.

Why is duo asking for a bypass code?

A bypass code allows you to login using Duo when you do not have access to your registered device. For example, if you lose your phone, you can still access your account using a bypass code. All bypass codes can be used only once and only for your account.