Helpdesk Interview Questions and Answers

If you have a Helpdesk interview coming up then check out these questions to be well prepared for your big day.
Finding a job is much harder than any time before. Each job advertisement receives thousands of applications. You will need to have a well written CV and covering letter and perform great during your job interview if you can secure one.

Helpdesk Interview Questions
Helpdesk Interview Questions

Programming Interview Questions

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Helpdesk Interview Questions and Answers

  • What do you know about us?
  • When have you been under pressure before?
  • Why aren’t you interested in the role?
  • Will you work for us?
  • Would you like to fill in this 1 million question form?
  • Where is your favourite place to go on holiday?
  • Tell me more about yourself.
  • Why should we hire you?
  • Which football team do you support?
  • How would you deal with a difficult situation?
  • Tell us when you last experienced bad customer service?
  • Do you like gambling?
  • Why do you want to leave your current company?
  • What do you think are the 3 most important attributes when on a support call?
  • We need someone who is not 9 – 5 are you happy with that? Would you work in unsocial hours?
  • It’s nearly end of your shift. A customer asks for your help. What do you do?
  • Why do you want to work here?
  • Tell us of a time you were unable to meet a deadline
  • What experience do you have in IT Support?
  • How would you multitask multiple requests for help?
  • What is your previous experience?
  • What makes you qualified for the job?
  • How would you deal with a rude customer?
  • Describe a time that you’ve given good customer service?
  • What happens if a computer makes beeping noises when booting up?
  • What’s an assembly?
  • The best way to close your job interview so you cast a lasting impression that is almost guar…
  • Can you edit data in the Repeater control?
  • What methods are fired during the page load
  • How to write thank you letters that get results and when to follow-up.
  • Tell us about yourself.
  • How does the hash function work in Router?
  • What role do you think computer support analysts should play in the company?
  • How do you deal with difficult people?
  • What salary are you seeking?
  • Can you write a paragraph explaining how DHCP works?
  • Name two properties common in every validation control?
  • What is blue screen error
  • What is IP?
  • How do YOU handle stress?
  • How do you convince the interviewers you really want the job?
  • How does dhcp work
  • What type of network is useful in the job?
  • How to explain career changes you may have had. — Job interviewers love nailing people o…
  • What are the Application_Start and Session_Start subroutines used for?
  • Don’t want your present employer contacted by the people interviewing you? Here’s what to…
  • What’s MSIL, and why should my developers need an appreciation of it if at all?
  • Shaky voice. Sweaty palms. Twitches. How do you handle job interview jitters?
  • What is classful and classless routing ? Difference between RIPv1 & RIPv2 ? What is multic…
  • What operating system do you prefer and why?
  • How do you convince the interviewers you really want the job?
  • What is ViewState?
  • What is the Global.asax used for?
  • What base class do all Web Forms inherit from?

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