Will Apple replace a damaged iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool. In some cases, your coverage might be different.
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Does Apple replace physical damage?

Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.
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Does Apple replace accidental damage?

AppleCare+ for Mac extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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How much does it cost to replace a broken iPhone with AppleCare?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149. The back glass damage service fee is only available for iPhone 12 and iPhone 13 models.
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Can I get AppleCare if my phone is already damaged?

So no you cannot add it on after you have broken it. Originally Answered: Can I buy Apple Care+ when the screen of my iPhone is already cracked? No. If you don't buy AppleCare at time of device purchase, you'll probably have to get the device inspected when getting coverage after the original purchase.
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What damage is not covered by AppleCare?

What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.
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How do I get Apple to replace my iPhone?

How can I get service for my iPhone?
  1. Schedule a visit. Make an appointment at an Apple Authorized Service Provider or Apple Store.
  2. Send in for repair. Arrange to mail your product directly to Apple.
  3. Schedule onsite service. An Apple Authorized Service Provider will come to your home or office.
  4. Contact us.
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Will AppleCare fix my cracked phone for free?

Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.
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Does Apple replace broken products?

Unless otherwise stated, Apple will provide repair or replacement services to address a defect in the materials or workmanship of a product. Service is not available for issues caused by failure of or incompatibilities with any software or data residing or recorded on your product.
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Does AppleCare cover damaged screen?

AppleCare+ for Apple Display extends your coverage from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.
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Under what circumstances will Apple replace an iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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Does Apple 1 year warranty cover accidental damage?

Accidental damage isn't covered by the Apple warranty.
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What happens if Apple damages your phone?

If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
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Do we get warranty for physical damage?

Physical damage is not covered under warranty.
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Does Apple repair or replace?

In this case Apple will send you a replacement product before your damaged or non-working product is returned to them (you have ten days or you will pay the full price of the replacement). There may be an additional fee and you only get to use this feature of AppleCare+ for the first two instances of accidental damage.
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Can I ask for a replacement instead of a repair?

Laws give you more rights

If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.
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What do I do if my Apple product is damaged?

If a defect exists, Apple, at its option and to the extent permitted by law will (1) repair the product at no charge using new or refurbished parts, (2) exchange the product with a functionally equivalent product that is new or refurbished, or (3) refund the original purchase price.
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How many times will Apple replace your phone?

The basic plan, which covers you for two years from the date of purchase, covers up to two incidents of accidental damage in each 12-month period. It also includes battery service or a replacement battery if your phone retains less than 80 percent of its original capacity.
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How do I get Apple to fix my phone for free?

How much will it cost to get my iPhone fixed? If your iPhone is within warranty and eligible for repairs service is available at no charge for twelve months from the date of purchase. Apple may refuse even the out-of-warranty replacement for an iPhone you've repaired yourself.
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What is Apple policy for cracked phone screen?

AppleCare+ for iPhone extends your coverage to 2 years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection. Each incident is subject to a service fee of ₹2500 for screen or back glass damage, or ₹8900 for other accidental damage.
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Are Apple replacement phones new or used?

Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However, since it's done through Apple, it will be "like new".
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What falls under accidental damage Apple?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).
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Why is AppleCare not worth it?

Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
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How much does it cost to fix a cracked back on an Iphone 13?

Apple's current repair pricing for the screen is $329, but if you break the camera, back glass, docking port, rear camera glass, or any peripheral that you can think of on your 13 Pro Max, you'll be shelling out at least $599.
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