Why is there a red exclamation mark on FedEx?

A delivery exception means your package is temporarily delayed while in transit due to unavoidable circumstances. The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions.

What does a red exclamation mean on FedEx?

If you see a red exclamation mark❗️under the column Items in Label Creator > To Ship, it means that the order contains two articles or more. Inside the order, there could be two articles with the same SKU.

Will I still get my package if it says shipment exception?

A delivery exception may be issued anytime a package is delayed or undeliverable, but it doesn't always indicate that your package will arrive late. In certain instances, a package does still arrive at its final destination on time, even after a delivery exception occurs.

How long does FedEx shipment exception last?

The duration of a shipment exception depends on what caused the delay, but most exceptions are resolved in less than seven days.

What happens if FedEx Cannot deliver a package?

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper.

FedEx customers complain of delivery delays

Will FedEx attempt delivery again?

If you missed your delivery, FedEx may make additional attempts to deliver your package, or for residential addresses, it may be redirected to a nearby FedEx or FedEx OnSite location for customer pickup.

How many delivery attempts will FedEx make?

Delivery attempts

If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.

How do I fix a FedEx delivery exception?

Why is my FedEx package taking forever?

FedEx Delayed Packages

One of the most common reasons that FedEx will delay a package is because they themselves decide that it needs to be delayed, either to be further scrutinized, further investigated, or further searched through by the necessary authorities.

Can a FedEx shipment be stopped while in transit?

Can I stop a package in transit FedEx? To request your delivery be cancelled and your package returned to the original shipment address, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number. Select Manage Delivery, then Return to Shipper.

Can I pick up my package from FedEx?

FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. You can pick up packages on your schedule at locations that are convenient to where you work or live.

Why did my package have an exception?

In simplest terms, a delivery exception is when a package experiences a delay while in transit. A package might experience a delivery exception for a wide range of reasons, ranging from a problem with the recipient's address to a missed hand-off or an issue with the carrier, whether that's USPS, FedEx, or PMX.

Why does FedEx say cash on delivery due?

The message at the top of the FedEx app reads “Cash on Delivery Due.” Cash on Delivery (COD) means that under the right circumstances, you'd need to provide money at the time of delivery. This can be the case if you owe taxes on an international delivery or if the package was not paid for in full.

Why am I getting a red exclamation mark?

This means your message was Not Delivered to the recipient. Hovering over the exclamation point icon will tell you the error message that we received from our SMS Provider!

What makes a FedEx package suspicious?

A suspicious package is a mail item of unknown contents which can potentially cause injury or destruction or is designed to appear threatening in nature.

How do I know if my FedEx package is seized?

In the US, if a package is detained or seized they will send a letter to the recipient and explain why- sometimes it may be for import duties or it could be a prohibited item.

Why hasn t my FedEx package moved in 3 days?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.

Can FedEx hold longer than 7 days?

We'll hold your FedEx Express and FedEx Ground packages for up to 14 days and automatically resume deliveries after your specified end date. Plus, you can download the FedEx Mobile^® app to easily schedule a hold anytime, anywhere.

Can FedEx hold a package longer than 5 days?

FedEx will hold your FedEx Express^® or FedEx Ground^® package for up to 7 days. After that, we'll return it to the shipper. How do I pick up a FedEx package early?

Why is FedEx holding my package?

It could be held due to customs, or a service issue in your delivery area, or an incorrect address, and by chance it could've been placed on hold in error; if that's the case you should go pick it up or call on it.

What happens after 3 attempts FedEx?

After the 3-attempts the package will be held in the area for 10-days pending action, before it is returned to our facility. Someone 21+ needs to sign for the package. If you are unavailable, you can log on to FedEx.com: http://fedex.com/ or call 1800GoFedEx (say 'hold package') for pickup locations near you.

Will FedEx leave package without signature?

Generally, FedEx requires a signature on all deliveries. However, we may be able to leave your package without a signature on the following conditions: - Have a suitable secure location to leave your package. - Your signature on the delivery attempt notice.

Will FedEx reschedule delivery?

If you were not home when we tried to deliver your package, you can schedule a new delivery time on the FedEx Delivery page. On the page, simply select the 'Missed Delivery Card' from the dropdown menu and enter your tracking number, email address and phone.

How long does it take for FedEx to redeliver?

Tracking. If I missed a delivery, how do I know when you'll reattempt to deliver my package? We'll reattempt to deliver your package the following day. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries.

How do I pick up a missed FedEx delivery?

Call 1–800-GOFEDEX and give the representative the tracking number or the door tag number. They can tell you what terminal has your package and make arrangements for you to pick it up. What do I do if FedEx has my package as “Scheduled Delivery: Pending”, and I've changed addresses since when I ordered it?