Why is Ring Doorbell not recording?

Common Causes of Video Not Connecting to Your Ring Device
The most common causes of not being able to do a Live View or see a recorded video are: A poor connection between your mobile device and the internet. A poor connection between your Ring device and your router.
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Why is my Ring doorbell not picking up motion?

The most common issue arises with heat detection. The Ring doorbell uses heat detection to sense motion. If the sensitivity is low, the doorbell will not detect any motion.
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How do I get my Ring doorbell to record motion?

Change Video Recording Length
  1. Open your Ring app.
  2. Tap the three lines on the top left of the Dashboard.
  3. Tap on Devices.
  4. Tap the device you want to adjust.
  5. Tap Device Settings.
  6. Tap Video Settings.
  7. Tap Video Recording Length.
  8. Select the amount of time you want your Ring device to record.
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Why is my Ring not showing history?

Whether you have a Ring doorbell or just a Ring camera, its ability to record video depends on the strength of your Wi-Fi signal. If your Wi-Fi signal isn't strong enough for the Ring to transmit video back to its central servers, you're not going to be seeing anything in your event history.
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Does Ring only record when motion is detected?

Are Ring cameras always recording? No, Ring cameras only record when motion is detected. If you pay for the Protect Plan, you can enable snapshot images to be taken on Ring Cameras every 3 minutes to every hour between motion detected recordings.
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RING DOORBELL CAMERA NOT RECORDING ALL OR ANY MOTION? TRY THIS.



How do I know if my Ring doorbell is recording?

With the help of your Ring app, you will be notified when your Ring Doorbell starts to record. The other option is to go outside on your front porch and look for the small red LED light that indicates that your Ring Doorbell is recording.
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How do I save my Ring doorbell video without subscription?

To record the footage unofficially, you could either:
  1. Have a computer program and local server set up between your Ring Doorbell and the internet router or.
  2. Have a local server placed in alignment with the internet router (to monitor the video footage).
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How do I reset my Ring camera?

Ring Spotlight Cam Battery
  1. Find the setup button on the top of the camera.
  2. Press and hold the setup button for 10 seconds.
  3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.
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Does Ring cameras have a reset button?

Press and hold the reset button atop the camera for 30 seconds. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting. The camera is now reset to factory defaults.
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How do you troubleshoot a Ring camera?

Make sure your phone's volume is turned up. Press the reboot button, then test audio again. Unplug your Indoor Cam for twenty seconds, plug it back in, then test audio again.
...
Indoor Cam Troubleshooting
  1. Try another outlet. ...
  2. Make sure the Micro-USB cord is securely attached to the port.
  3. Press the reboot button.
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Can police recover deleted Ring Videos?

"The reports that police can obtain any video from a Ring doorbell within 60 days is false," a spokesperson said. "Ring will not release customer information in response to government demands without a valid and binding legal demand properly served on us.
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How long does Ring keep video for free?

The Ring Protect Plan is an optional subscription plan that allows you to store videos in your Ring account. In the US, Video Storage Time has been set at a default of 60 days. That means a video would remain in your account for 60 days from the initial recording date.
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Does Ring still record without Wi-Fi?

Ring cameras do not record without Wi-Fi. A Wi-Fi connection is required to record and store videos. It is also needed to view the camera's live stream and use two-way audio. Without Wi-Fi, the camera may still have power, but it will not function.
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How do I recover a Ring video?

Once all events have been deleted, they cannot be recovered. Note: It can take up to 72 hours to delete all events. This is not a window to cancel deletion. Once all events have been deleted, they cannot be recovered.
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How long do Ring recordings last?

How long can I access recorded videos under the Ring Protect Basic plan? Your Ring videos are stored in the cloud for up to 30 days. To keep important videos beyond that time, download them to your PC or mobile device. You may do this from the Ring app or by going here.
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Are doorbell cameras always recording?

Most Doorbell Cameras do not record all the time. The majority of models only record when they are triggered. This usually happens because the camera detects motion, causing it to record a clip for a few seconds. Some doorbell cameras have the ability to record all the time, but there are few models available.
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Why is footage unavailable on Ring camera?

If you are seeing that your device has unavailable footage, please try resetting the device by pressing and holding the setup button for 20 seconds. After this time has passed, go into your Ring app > Main Menu > Devices > Device in question > Device Health > Change or Reconnect to Wifi Network.
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Can someone block my Ring camera?

Researchers at Dojo, an internet of things security company, have found that bad actors can intercept your Ring doorbell by accessing the network it uses. This is possible because the data traveling between the Ring device and its application is not encrypted.
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Can the police tap into my Ring doorbell?

Ring won't provide law enforcement with access to your cameras, your videos, or any of your personal information. Can law enforcement agencies view live video feeds from your Ring cameras? According to Ring, law enforcement never has access to your cameras or devices, regardless of whether you share video with them.
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Can I reboot a Ring camera?

Rebooting the Ring Spotlight Cam

Press the reset button on the top of the spotlight camera. Hold down the reset button for twenty seconds. After you finish, the camera's status light should begin to flash to indicate that the camera is searching for a connection to the Ring network. (Source: Support.com)
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What do you do when your Ring camera doesnt work?

Check to make sure your Stick Up Cam is powered on and plugged in. Restart your router and run through the setup process again. Make sure to have your devices in close proximity with your router and correctly enter your password. Check the last reported signal strength for your Stick Up Cam in the Ring app.
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What is the blue light on Ring camera?

Ring Camera Blue Light Flashing During Setup

This is the camera's way of notifying you that it is being set up. As soon as the setup is over, the light begins to change to a solid blue, indicating that the camera is starting to function. Once it goes into its normal functioning mode, the light will go off.
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How do I reset my ring doorbell WiFi?

How Do I Reset My Ring Doorbell WiFi?
  1. Remove the doorbell from its mount.
  2. Log into the Ring app and tap the menu icon.
  3. Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”
  4. Press the orange button on the back of your Ring.
  5. Use your phone to connect to the Ring.
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