Why is my SIM card blocked?

The SIM card on your mobile phone will become locked if you enter an incorrect personal identification number
personal identification number
A personal identification number (PIN), or sometimes redundantly a PIN number or PIN code, is a numeric (sometimes alpha-numeric) passcode used in the process of authenticating a user accessing a system.
https://en.wikipedia.org › Personal_identification_number
(PIN) three times
. To unlock it you must reset your PIN by entering your SIM card's unique unlock key (also called a PIN unblocking key or PUK).
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How do I unblock my SIM card?

If you entered 3 incorrect PIN codes and your phone displays “SIM card blocked” or “Enter PUK code”, your SIM card has been blocked to ensure your security. To unblock your SIM card, you must enter a PUK (PIN Unlock Key) code.
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How do I reactivate my blocked SIM?

  1. Remove the SIM card from the handset.
  2. Write down the numbers that are printed on the SIM card. ...
  3. Contact your wireless provider to activate your SIM card. ...
  4. Give the IMEI number and SIM card number to your customer service agent.
  5. Put the SIM card back into your phone and replace the battery and cover.
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Can I get my SIM card unblocked?

Your phone can become blocked if you enter the wrong SIM card PIN number three times in a row. To unblock your SIM you'll need a PUK (Personal Unblocking Key) code. Remember that unblocking is different to unlocking.
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Why is my SIM permanently blocked?

If you enter a PUK incorrectly 10 times, your SIM card will be permanently blocked and you'll need to replace it. Each PUK only works with the SIM it was issued to. You can get a new SIM by chatting to us online.
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How to fix locked SIM card UPDATED



How do I unblock?

Unblock a number
  1. Open your Phone app .
  2. Tap More .
  3. Tap Settings. Blocked numbers.
  4. Next to the number you want to unblock, tap Clear. Unblock.
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Why is my SIM locked by carrier?

The term "locked" refers to a devices being "SIM locked". What this means is that the phone locked to that specific carrier and all the settings are optimized for that carrier. If you put another carriers SIM into the phone then it will not work until you get the phone unlocked by the carrier who supplied it.
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Where do I find my PUK code?

1. Get the PUK code from the SIM card packaging
  1. The PUK code is printed on the plastic card holding the SIM. ...
  2. The PUK code might be hidden under a scratchable area. ...
  3. Scratch off the area to reveal the PUK code. ...
  4. Sign in to get the PUK code. ...
  5. Give your mobile carrier a call to ask for your PUK code.
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Can you unblock a phone that has been blocked by the network?

You will need to contact your Network Provider who Blocked your mobile phone. Typically your network provider will need to undertake a verification process to establish that you are the legal owner of the mobile phone. Some of these steps will have been taken when you reported your phone as lost or stolen.
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What if your PUK code is blocked?

The PUK (Personal Unblocking Key) code is a code consisting of 8 digits. It is used to unblock your SIM card when you entered 3 times a wrong PIN code. A card blocked by the PUK code cannot be unblocked; it cannot be used any further and you have to replace it.
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What happens when your phone is blocked?

A single ring sends you to voicemail

If you call a phone and hear the normal number of rings before getting sent to voicemail, then it's a normal call. If you're blocked, you would only hear a single ring before being diverted to voicemail.
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Can a service provider block your phone?

You should tell your network provider straight away if your phone is lost or stolen, so they can block it and stop anyone else using it. If you don't tell them straight away you might have to pay for any unauthorised phone calls, which can be very expensive.
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Can I get PUK code online?

You can try online to find your PUK code as long as you have an online account through your network provider (most offer this service). Log in to your mobile phone account on your computer and look for a PUK code section on your account page.
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Is PUK code written on SIM card?

Your PUK code is the 8 digit number found on either the SIM or the additional SIM packaging. By default, your PIN code is the last 4 digits of your PUK code – but obviously if you've changed your PIN code yourself, this will no longer apply.
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How do I get a new PUK number?

How to retrieve your PUK number
  1. SMS 'VPP' to 31050 from the cellphone number you need your PUK for.
  2. Dial *135# Select 'Services' Select 'PUK Number'
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What does it mean when it says SIM locked?

(Subscriber Identity Module lock) A function in GSM cellphones that restricts the phone's use to a particular cellular carrier identified by a SIM card. SIM locks are used to ensure subscribers finish their service contracts. If the contract period is over, the phone may be unlocked by entering a code from the carrier.
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Can I unlock my phone myself?

How do I unlock my mobile phone? You can make sure your phone actually needs unlocking by inserting a SIM card from another network into your mobile phone. If it's locked, a message will appear on your home screen. The simplest way to unlock your device is to ring your provider and ask for a Network Unlock Code (NUC).
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How do I unblock my phone number?

For Android:
  1. Open the standard Phone App on your phone.
  2. Open the menu by tapping More (3-dots icon) in the top right corner of the screen.
  3. Tap Settings from the menu that appears.
  4. Tap Calls.
  5. Tap Additional Settings.
  6. Tap on Caller ID.
  7. Select Show number.
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How do you unblock a iPhone?

Contact your carrier
  1. Only your carrier can unlock your iPhone. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. ...
  2. After your carrier confirms that they unlocked your iPhone, follow the steps below.
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Can a phone be blocked by IMEI number?

Blacklisting works by blocking your phone's unique identifier (IMEI number). When a phone is blacklisted because it has been lost or stolen, it cannot make or receive calls or use data.
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How do you know if you are blocked on signal?

How do I know if I have been blocked?
  1. Signal does not tell you if you are being blocked by someone else.
  2. The person who has blocked you will never see this message.
  3. If a person unblocks you, messages are not resent. They will never see information that you sent while you are blocked.
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How do you know if your blocked on iPhone?

  1. To know if someone blocked you on iPhone, send them an iMessage or SMS and see if it gets delivered.
  2. You can also try calling them to see if it rings once before going to voicemail – a huge red flag.
  3. It's hard to know for sure if you've been blocked, as these signs could have other explanations.
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Does green text mean blocked?

Remember, when messages are being sent as green instead of blue, that means the phone is attempting to send a traditional SMS text message instead of an iMessage. It's also worth remembering that blocked iMessages and text messages go nowhere, the recipient will never receive them if you've been blocked.
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