Why is my printer showing up as offline?

For the most part, a printer will appear “Offline” if your computer is unable to establish communication with the device. This could be due to factors like loose cable connections, outdated printer drivers, problems with important system services, etc.
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How do I get my printer to go back online?

How to get your printer back online.
  1. Turn off the printer and unplug the power cord from the printer itself.
  2. Turn off the computer.
  3. Wait 30 seconds and turn on the computer.
  4. Plug the printer power cord back into the printer and turn the printer on.
  5. Check the functionality of the printer.
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Why is my printer showing as offline?

The problem usually has to do with your printer's Wi-Fi or its connection to your computer. All sorts of issues can arise—your PC and printer aren't communicating or an incorrect setting may have forced your device to appear offline.
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Why is my HP printer showing offline?

Try printing from another device

While you may assume that offline issues are due to printer errors, a flawed connection can be device-specific. Try connecting to another computer and see if your issues clear up. If it's possible to print from another device, you know that the problem is most likely not the printer.
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How do I change my HP printer from offline to online?

Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected.
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How to Change a Printer from Offline to Online



Why is my printer offline but connected to Wi-Fi?

This can be caused by an error between the device and the printer. This can be as simple as a disconnected cable, or an error occurring due to a paper jam. However, it can also indicate a problem with your driver or software.
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How do I get my printer back online with Windows 10?

Make Printer Online in Windows 10
  1. Open Settings on your computer and click on Devices.
  2. On the next screen, click on Printer & Scanners in the left-pane. ...
  3. On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.
  4. Wait for the printer to come back online.
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How do I stop my printer from going offline?

Printer goes offline due to a Windows setting
  1. Navigate to Control Panel and Devices and Printers.
  2. Right click your printer and select the Ports tab. ...
  3. Right click the printer and select See what's printing.
  4. Select Printer from the menu in the new window and ensure there is no tick next to Use printer offline.
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Why does my printer go offline in Windows 10?

Your printer might appear offline if it can't communicate with your PC. Here are some things to try to get your printer back online. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC.
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How do you change a printer from offline to online?

Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what's printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu.
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How do I fix my HP printer is offline Windows 10?

  1. Step 1: Manually set the default printer. ...
  2. Step 2: Check the printer port and Windows services status. ...
  3. Step 3: Create a manual IP connection (network connections only) ...
  4. Step 4: Connect the PC to a TCP/IP Port (Windows only, network only) ...
  5. Step 5: Troubleshoot the printer connection.
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Why is my HP printer not connecting to Wi-Fi?

Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
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How do I reset my HP printer?

9.18. 4. How to reset to factory settings on HP printers
  1. Open the printer's web page and Sign in as Administrator.
  2. On the General tab select Reset Factory Settings in the menu.
  3. In the section Reset Firmware select Reset.
  4. Select Reset. The printer will now restart.
  5. Set printer's date and time correctly.
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How do I connect my HP wireless printer to Wi-Fi?

Connect the printer with the Wireless Setup Wizard (printers with a touchscreen)
  1. Place the printer near the Wi-Fi router.
  2. Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard.
  3. Select the name of your network, and then enter the password to complete the connection. Note:
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