Why is DHL taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

How long does it take for DHL to deliver?

Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.

What happens if DHL is late?

If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged.

Why is my DHL shipment not moving?

If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.

Can DHL lose a package?

If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.

DHL Package Tracking - Problem with DHL parcel services?

Is DHL delivery accurate?

DHL is best known for reliable delivery times and competitive rates on international shipments. That said, DHL also offers US-domestic shipping via its DHL eCommerce service. DHL delivery times range from same-day to weeks depending on your chosen shipping option.

Is DHL reliable?

Overview. DHL has a consumer rating of 1.39 stars from 415 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. DHL ranks 232nd among Shipping sites.

How fast is DHL International?

3 - 10 business days.

Do DHL packages arrive early?

If you opt for DHL Express 9:00, our couriers will do whatever it takes to deliver your parcel by 9 am on the next possible business day, so your business associates can get to work on it that same day. DHL Express 12:00 guarantees a delivery before noon on the next possible business day.

How long will DHL hold my package?

As per our global standard operating procedures we hold shipments for 7 days, or even longer if we have an “Agreed Delivery” date. We will not charge for this storage. Before we return a shipment we always contact the shipper first for new instructions. We can reroute to an alternative address, return or even dispose.

Do DHL deliver on weekends?

Yes, DHL Express Malaysia delivers on Saturday from 10:30am until 12:30pm. However, there is no delivery made on Sunday.

Which is faster DHL or FedEx?

For domestic transportation in the USA, FedEx Overnight service is typically faster, with the option of guaranteed delivery by 9:30 on the next day. However, for international shipping, DHL Express service is usually the fastest alternative, performing worldwide deliveries in up to 3 working days.

Is DHL slower than USPS?

One option is USPS Priority Mail Express International, which ships in 3-5 business days. DHL Express Worldwide continues to be in the mix—since it delivers by the end of the next possible day. UPS Worldwide Expedited ships in 2-5 business days. And, FedEx International Priority typically ships in 3 business days.

Is DHL terrible?

DHL are one of the worst companies I have ever dealt with, not parcel delivery company, but literally any and all. They are difficult to contact and when you do you get fobbed off with lies and excuses. Today I was "upgraded" to a Saturday delivery, 5 days away and already a week past the scheduled delivery date.

Does DHL update tracking?

Under normal conditions, it doesn't take more than a few minutes for DHL to update tracking after every status check. This update is generated through an electronic device, either from a DHL facility or from the field.

Is DHL reliable in USA?

DHL will spell death to any reputable company out there using their mailing services. This company is the worst I've used them three times and every single time they get my package for over 20 days with no tracking information and nothing but I don't know I don't know I don't know every time you contact him.

Who is the fastest courier?

Why is DHL expensive?

Since DHL has a much smaller ground fleet than most of the competition, domestic transportation costs more for them.

Who is the fastest shipping company?

FedEx First Overnight: The fastest option. Delivery as early as 8:00 am the next business day for most US destinations. Delivery by 2:00 pm to additional extended destinations. FedEx Priority Overnight: Delivery by 10:30 am on the next business day to most US destinations, with remote area delivery by 5:00 pm.

How late is end of day for DHL?

When DHL tells you that your package will arrive by the end of the day, that's exactly what they mean. The end of the day for DHL is 6 PM local, and if your package hasn't arrived by that you need to use the customer service number we mentioned a moment ago to figure out what's going on.

Does DHL open packages?

Our courier will inspect the shipment when the pickup is made. If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. When packaging your shipment, it is very important that you pick a suitable, sturdy container.

What's the latest DHL delivers?

We deliver from Monday through Friday between 8:00 AM and 6:00 PM. The precise delivery times may differ and depend on the size of the parcel and the delivery address.

Why is DHL shipment on hold?

The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package's journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.

How long can customs hold my package?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn't happen. There are two main reasons why international packages get held up in customs for more than three days.

How long does it take for a package to go through customs?

How long does custom clearance take? Typically, customs clearance takes less than 24 hours, however, there are times where it can take several days or weeks for goods to be inspected.