Why does smart TV lose Internet connection after shutdown?

Router issues are the most common culprits of TV disconnection problems. For starters, your router must be in the right place. That is, that it shouldn't be too far away from your TV. This is especially the case if you are hoping to stream HD movies and shows.
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Why does my smart TV keep disconnecting from the internet?

If your wifi isn't strong enough to maintain a connection with your smart TV, then it may disconnect from it altogether. You might notice this more if you're streaming in 4k quality, as this uses more bandwidth to stream than streaming in 1080p. Solution: Check your wifi speed online to see whether it's fast enough.
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How do I stop my smart TV from disconnecting from WiFi?

If your Samsung TV is still having trouble connecting, it's a good idea to reset the network settings.
  1. Select the HOME button on your remote.
  2. Select SETTINGS>GENERAL>NETWORK.
  3. Click RESET NETWORK, and then YES.
  4. From here, restart your TV and then reconnect to your chosen network.
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Why does my LG smart TV keep disconnecting from the Internet when I turn it off?

If your LG TV is connected to the network, but you don't allow it to have full access, when you turn off the TV, it will disconnect itself from the network. Guest access is a feature that allows devices to connect to your Wi-Fi network, but it doesn't provide full access like a password.
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Why does my Samsung smart TV keep disconnecting from WiFi?

Check Network Signal Strength

If your Samsung Smart TV keeps losing internet connection, you should navigate to Settings > General > Network > Open Network Settings > Wireless and check how many bars the network has. If there are just 1 0r 2 bars or it keeps fluctuating, you may not have a stable connection.
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LG TV keeps dropping internet connection super easy fix



How do I keep my Samsung TV connected to Wi-Fi?

Connect your Samsung TV to the internet
  1. Use the directional pad on your TV's remote to select Settings, select General, and select Network.
  2. Select Open Network Settings, and select the name of your Wi-Fi network.
  3. Enter the network password, if prompted, select Done, and then select OK.
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Why does my Samsung smart TV keep disconnecting from Netflix?

The first thing you need to check is if your Samsung TV is connected to the internet. If it is, check your connection speed. Perhaps it's not fast enough or there are too many devices connected at the moment. You can also try disconnecting and connecting to your network again to see if it will serve as a quick fix.
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Why won't my LG smart TV stay connected to the Internet?

Restart the TV and wireless router (unplug them then plug them back in). For Advanced Users: Make sure the router has MAC Filtering disabled. For Advanced Users: Make sure the router has DHCP enabled, or that you have the appropriate static IP settings programmed into the TV. If the issue persists, Contact Us.
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Why does my Sony smart TV keep disconnecting from Wi-Fi?

If the Wi-Fi® signal on your Android TV™ device drops or intermittently disconnects, try a power restart or reset of your TV and your modem/router first. A power cycle or reset of your devices often resolved these issues. Then if needed, check your network connection status and the troubleshooting steps provided.
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Why does my Netflix keep stopping on my smart TV?

A variety of other reasons can cause Netflix to freeze on a mobile device. These are usually associated with an outdated app, data caching issues, or a bad internet connection. Restart your Android or reboot your iPhone. This will make sure the information Netflix has stored on your device gets properly refreshed.
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Why does my TV say not connected to internet?

Try these simple methods to get your TV to connect to WIFI:

Go into TV menu – SETTINGS – GENERAL – NETWORK – NETWORK STATUS and select NETWORK RESET. Update the firmware on your TV to the newest version. Turn off all firewalls as a test to be sure this is not causing issues. Go back to TV and try to connect to WIFI.
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Why does Netflix cut out on my smart TV?

The most likely reason that Netflix is stopping or pausing is because of your internet connection. The best way to check the speed of your connection is to use Fast.com, which is Netflix's own speed test. It's also available as an app for iOS and Android.
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Why does my Samsung TV keep losing signal?

Overall, the most common cause for Samsung smart TVs to lose signal is a bad HDMI cable. And you should always check and replace it to prevent your media source from disconnecting frequently while streaming video.
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Why has Netflix disappeared from my LG Smart TV?

Update your LG TV's firmware if Netflix is not working

Your TV and the Netflix app may be running on different versions. The two update separately on LG TVs, so you may find that your app has updated automatically while the TV hasn't. Both should automatically update, but it doesn't always work that way.
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How do I clear my cache on Netflix?

In the Time range to clear drop-down, select Everything. Select Details and uncheck everything except Cache. Select Clear Now.
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How do you refresh Netflix on a smart TV?

From the Home screen, select Settings. Swipe down until you find the Netflix app. Select Netflix. Slide the Reset switch to the On position.
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Why does my Smart TV keep freezing?

Most frozen smart TVs can be fixed by turning the television off, waiting a few minutes, and then turning it back on. Sometimes televisions freeze because the internet source is not working properly or there is an app that needs updating. Always check the Wi-Fi and app settings.
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Why isn't my Netflix working on my Samsung Smart TV?

Unplug your Samsung TV for about 5 minutes before plugging it back in. You must again unplug your Samsung Smart TV for at least 2 minutes. However, you must hold the power button for at least 5 seconds. After the allotted 5 seconds, reconnect your TV and launch Netflix.
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How do I fix my Sony Bravia Internet connection?

Troubleshooting steps
  1. Check if an error code is displayed. ...
  2. Make sure that the TV is connected to the internet. ...
  3. Refresh the internet content. ( ...
  4. Update the TV software to the latest version. ...
  5. Perform a power reset on the TV. ...
  6. Reset the cable modem or router. ...
  7. Reset the TV to the original factory settings.
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How do I clear the cache on my Samsung Smart TV?

Here's how to do it:
  1. Tap the Home button on your Samsung smart TV's remote control.
  2. Go to Settings.
  3. Select Apps.
  4. Go to the System apps.
  5. Choose the app you want to clear the cache with.
  6. Tap on “Clear cache”.
  7. Tap OK to confirm.
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How do I reboot my Samsung Smart TV?

How to Restart your Samsung TV
  1. Turn the TV on.
  2. Hold down the power button for a minute.
  3. The TV will start the restarting process and wait till it finishes.
  4. Press and hold the power button again.
  5. Wait till the TV turns back on.
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How do you reset Samsung Smart TV?

Factory reset the TV
  1. Open Settings, and then select General.
  2. Select Reset, enter your PIN (0000 is the default), and then select Reset.
  3. To complete the reset, select OK. Your TV will restart automatically.
  4. If these steps don't match your TV, navigate to Settings, select Support, and then select Self Diagnosis.
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Why does digital TV keep losing signal?

The cable connecting your TV and the set-top box might be having issues. The connecting ends of these cables or the ports they are connected to may have been damaged or otherwise not working as intended. There can also be issues with the set-top box itself that causes it to stop sending signals to the TV.
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How do you update smart TV?

Steps to update the software of your TV
  1. Select Settings.
  2. Select Customer Support, Setup or Product Support.
  3. Select Software Update.
  4. Select Network. Skip this step if it's unavailable.
  5. Select Yes or OK to install the update.
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