Why does my Chromebook say connected to Wi-Fi but no internet?

Update Chrome OS
The version that you are using maybe causing Chromebook Wi-Fi but no internet problems. Connect to another Wi-Fi to update ChromeOS to the latest version. If you cannot connect to any Wi-Fi network use USB tethering to update the OS using your mobile data.
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Why does my Chromebook say connected but network not available?

It is a possibility that your Chromebook is not receiving the right amount of network signals, nor your router is providing them. So in that case, you should consider connecting a USB Ethernet Adapter with your ChromeOS device. If you don't have any USB ethernet adapter, skip to the next solution.
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Why is it saying WiFi connected but no internet?

If all your devices get no internet connection, yet your WiFi indicator is still on, the most obvious answer is that your internet provider has an outage. Before you start rebooting and shuffling wires around, it's always a good idea to check this first.
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Why is the WiFi not working even though its connected?

On the other hand, if only one of your devices can't connect to the internet even though it's connected to the WiFi, the problem is usually caused by one of these issues: It has an incorrectly configured DNS server. It has a corrupted DNS cache. Your device's firewall or anti-virus software is causing issues.
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How do I fix my internet connection on my Chromebook?

Chromebook Won't Connect to Wi-Fi? 8 Fixes to Try
  1. Move Closer to the Wi-Fi Router. ...
  2. Restart the Router. ...
  3. Rejoin the Wi-Fi Network. ...
  4. Whitelist Your Chromebook. ...
  5. Check for MAC Address Restriction. ...
  6. Restart Your Chromebook. ...
  7. Update Your Router's Firmware. ...
  8. Reset the Wi-Fi router.
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How do I get Google Chrome to connect to the Internet?

Step 2: Connect to the network
  1. At the bottom right, select the time.
  2. Select Settings .
  3. Under "Network," select Add connection Add Wi-Fi. Advanced.
  4. Enter your network information. If the server certificate is installed, in the "Server CA certificate" field, choose Default.
  5. Select Connect.
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How do I update my Wi-Fi driver on my Chromebook?

Check for updates yourself
  1. Turn on your Chromebook.
  2. Connect your Chromebook to Wi-Fi.
  3. At the bottom right, select the time. ...
  4. At the bottom left, select About ChromeOS.
  5. Under "Google ChromeOS," you'll find which version of the Chrome operating system your Chromebook uses.
  6. Select Check for updates.
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Why can't my laptop connect to WiFi but my phone can?

So what's going on? Rebooting your computer might resolve the issue, especially if it has been a while since the last reboot. If that doesn't do the trick to connect to the WiFi, reset your network adapter. Otherwise, your network adapter might have broken, and replacing it should solve the problem.
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Why is my WiFi working on some devices but not others?

The first thing you should try is testing the wireless network without the computer/laptop. Try any device that uses WiFi such as a smartphone or tablet. If that other device can access your WiFi, the problem is with your laptop. If it is an older laptop/device it may not support the latest wireless encryption (WPA2).
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Why do I have no internet connection?

Restart your device.

Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
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Why does Chromebook lose Wi-Fi?

Your Chromebook may fail to maintain a Wi-Fi connection if there are too many devices on the network. If you're using a home network, disconnect other devices (smartphones, smart home devices, smart TV, etc.) and check if your Chromebook keeps disconnecting from Wi-Fi.
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Where is the refresh button on a Chromebook?

Locate the Refresh key on the keyboard. It looks like a circular arrow and is located in the top row of your keyboard.
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How do you run connectivity diagnostics on a Chromebook?

Use the following steps to test the network adapter in crosh:
  1. Power on the Chromebook or Chromebox and sign in to your account.
  2. Close any open programs or tabs.
  3. Press the ctrl + alt + t keys to open crosh. ...
  4. Type network_diag into crosh, and then press enter. ...
  5. Wait while crosh performs a set of network diagnostic tests.
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When I try to connect to Wi-Fi it says can't connect to this network?

#1) Open Network & Internet settings and click on “Status”. Then click on “Network reset” as shown in the image below. #2) Now, click on “Reset now”. The system will restart and this network error will be fixed.
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Why isn't my laptop connecting to the Internet?

Disconnect all the cables from your router, then unplug it. Removing the cables can help clear out any static in the lines, which can impact your connection. Wait at least 30 seconds, then plug it back in. Once your router is on again, wait at least two minutes before trying to connect to Wi-Fi.
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Why is my Chrome internet not working?

Restart your Internet Connection modem, ethernet, wireless, or mobile hotspot. This solution is working mostly. So disconnect the internet, restart your Internet device and connect again and see if the Google chrome not connecting to the internet error is fixed.
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How do I fix Google not connecting to the internet?

Fix Chrome Not Connecting to the Internet Error
  1. Restart the Router. ...
  2. Restart your Computer. ...
  3. Update Chrome to the latest version. ...
  4. Change DNS settings. ...
  5. Disable Hardware Acceleration. ...
  6. Disable Chrome Extensions. ...
  7. Reset Google Chrome. ...
  8. Uninstall and Reinstall Google Chrome.
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Why is Google not working on Wi-Fi?

Fix a mesh Wifi point or additional router is offline

Unplug the Wifi device that is offline and plug it back in. Restart Wifi point. Perform a mesh test to confirm your devices are working properly. Check that your points are within range of your router or primary Wifi point.
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How do I fix connectivity diagnostics?

Repairing Internet connection using Windows network diagnostics
  1. Right-click on the connectivity. ...
  2. Press the Windows. ...
  3. Right-click on the connectivity icon on the system tray of your desktop.
  4. Select Troubleshoot problems.
  5. Right-click on the Windows Wireless network icon on your computer's system tray.
  6. Select Repair.
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Do Chromebooks have diagnostics?

Tip: To find Diagnostics from your Chromebook's launcher, press the launcher key on your keyboard or select the launcher button at the bottom left of the screen and type Diagnostics in the search bar.
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What does running connectivity diagnostics mean?

Chrome Connectivity Diagnostics is a fast and simple network testing and troubleshooting tool for Chrome and Chrome OS. The tool tests a computer's network connection for common issues, port blocking, and network latency by establishing connections to network and Internet services via UDP, TCP, HTTP and HTTPS.
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Is there a reset button on a Chromebook?

Hard reset your Chromebook

Most Chromebooks don't have a dedicated 'reset' button (some provide other options we'll cover in a moment) the default method is to hold the 'refresh' button and tap the power button. Your Chromebook should instantly restart.
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What does Ctrl refresh power do?

Overview: The Refresh Procedure cuts power completely to the mainboard and causes it to reinitialize. This typically corrects any issues with ChromeOS loading.
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Where is F5 on a Chromebook?

If you need F5, just press the Search button and number five at the same time.
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How do I reset my Wi-Fi on a Chromebook?

How to reset network settings on Chromebook?
  1. Sign onto your Chromebook with the owner account.
  2. Click on your account photo in the bottom right-hand corner of your screen.
  3. Click on Settings (Cog icon).
  4. Click Known Networks.
  5. Click on the More Icon (Three vertical dots).
  6. Select Forget this network.
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