Why do I have to pay DHL custom fees?

Each country has its own customs laws and the duties for different types of goods and values are set locally. DHL, like any other international transportation company, must adhere to local customs legislation and so DHL pays duties on the receiver's behalf to clear shipments on arrival.
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Does DHL charge custom fees?

You will not be paying to DHL any further shipping costs. Rather, you will be asked instead to pay customs duties, Tax/VAT and other import charges related to customs clearance in your home country, as per local regulations.
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Why do I have to pay custom fees?

Duties and taxes are imposed to generate revenue and protect local industry. You generally have to pay them at the time of import, before the goods are released for delivery. There are some reliefs for private importers (e.g. gifts, moving home) and for commercial shipments with country specific regulations.
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Will DHL deliver if I don't pay customs?

You will not be paying to DHL any further shipping costs. Rather, you will be asked instead to pay customs duties, taxes and other import charges related to customs clearance in your home country, as per local regulations.
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How do I avoid custom charges?

Tell the seller explicitly that the item is for personal use. Import duties typically apply to items imported for commercial use (business or resale)—not personal or retail sales. If you're importing something for your own personal use or as a gift for someone else, you don't have to pay them.
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DHL Parcel Delivery to Canada | How to Avoid Parcel import duty, Taxes and related charges|



What happens if I refuse to pay customs charges?

I do not want to pay customs charges. How do I do this? You may reject the item via the online payment channel, or at a Post Office (you will need your Customs Reference number - detailed on the Postcard/SMS/Email). The item will be returned to the sender if unpaid.
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What happens if you don't pay duty fees?

Now, if you don't pay the duty on an item purchased outside of Canada, there is no question you will be in trouble. If you make a false declaration or don't declare at all, CBSA agents can seize the items, with fines ranging from 25-80% of their value – plus you may not ever get the goods returned.
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How do you know if you have to pay custom fees?

You'll need to pay customs duty (or import tax) on any goods you move across the US border from other countries, though goods from some countries are exempt due to different international trade agreements. The United States Customs and Border Protection (CBP) enforces customs rules.
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How do I pay customs charges DHL?

We offer three convenient payment options for DHL Express servics:
  1. Online via DHL MyBill. You can choose to pay with a credit card or transfer bank funds for all of your DHL Express export or import accounts. ...
  2. By Phone with a Credit Card. 1 800-722-0081. ...
  3. By Mail. DHL Express (U.S.A.), Inc.
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Do customs check every package?

Does customs check every package? The short answer is yes. Customs checks all inbound international packages and mail. During this process, a customs officer in the country you're shipping to will review the package to make sure it meets the country's laws, regulations and policies.
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How much can I import without paying duty?

Mailing and Shipping Goods - Customs Duty Guidance

Up to $1,600 in goods will be duty-free under your personal exemption if the merchandise is from an IP. Up to $800 in goods will be duty-free if it is from a CBI or Andean country. Any additional amount, up to $1,000, in goods will be dutiable at a flat rate (3%).
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How can I avoid DHL processing fee?

Do it yourself. Sinclair learned there is a way for customers to avoid the courier company's "standard processing fee" — they can refuse to pay DHL and go directly to the local CBSA office to clear the parcel themselves. "That should be part of the original email that they send," said Sinclair.
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Does DHL collect import tax?

The shipment is cleared through customs based on the origin country, the value and quantity, but not its purpose or intended use. Dutiable shipments are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
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Can custom duty be refunded?

A Yes. If any excess duty is paid on export goods, an application for refund of such duty should be made before the expiry of six months from the date on which the proper officer makes an order for clearance of goods for export. (Section 26 of the Customs act 1962).
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Can I claim back customs charges?

In certain circumstances, it may be possible to receive a refund of customs duties paid, provided the goods you bought have been returned to the seller. You cannot claim a refund until after payment of the customs charges.
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Can I dispute customs charges?

You have the right to appeal against any decision taken by Revenue relating to the application of the customs legislation.
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Can I pay DHL on delivery?

Duties and taxes are levied by Customs in the destination country and the receiver is responsible for paying them. DHL will pay the charges on the receiver's behalf and collect payment from the receiver prior to or on delivery.
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How do I clear my DHL package?

How to self clear your own packages
  1. Step 1: Don't Pay The DHL Custom Fee or Accept Delivery. ...
  2. Step 2: Wait Until The Package Has Landed in Canada. ...
  3. Step 3: Call DHL For Documentation. ...
  4. Step 4: Look For Your Closest CBSA Office. ...
  5. Step 5: Visit CBSA to Pay Tax and Duties. ...
  6. Step 6: Email Photo of Receipt and Send to Courier.
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What does it mean when DHL says customs status updated?

My shipment is showing “Custom status updated” from the destination, even though the shipment just left the country. What does this mean? This status provides an indication of the clearance processing from the destination. Please click in to the Further details (+) to open and see additional information available.
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Does DHL have hidden fees?

Shipping giant DHL has been hit with a class action lawsuit alleging that the company secretly tacks on a $17 delivery fee to packages coming from outside the U.S., and hides the fee as an import tax.
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Who is responsible for customs fees?

Either the seller or the buyer of a shipment must pay customs duties, fees or taxes. Generally, the party responsible for payment is prearranged in the shipper and receiver's terms of sale. (Check your terms of sale to learn whether you're responsible.) Terms will typically require the buyer to pay.
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How do I avoid customs fees UK?

You may be able to pay no Customs Duty or a reduced amount of duty for goods you bring or receive into the UK, depending on what they are and what you do with them.
...
You can reduce or pay no duty if you temporarily import goods such as:
  1. samples.
  2. professional equipment.
  3. items for auction.
  4. exhibition goods.
  5. demonstration goods.
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How custom duty is calculated?

Customs duties are computed on a specific or ad valorem basis. In other words, it is calculated on the value of goods. Such value is determined as per the rules laid down in the Customs Valuation (Determination of Value of Imported Goods) Rules, 2007.
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