Why did eBay suspend my account?

Holds, restrictions, or suspensions are usually placed on accounts for one of the following reasons: You have eBay fees to pay. You need to reimburse eBay for a refund it made to your buyer. You have violated one of eBay's rules or policies.
Takedown request   |   View complete answer on export.ebay.com


Why does eBay suspend accounts for no reason?

Account holds

If your account has been put on hold, don't panic. This is usually the sign of a minor slip-up. Holds are often caused by payment issues or the need to verify your account information. As soon as you fix the problem, your account will be reinstated.
Takedown request   |   View complete answer on edesk.com


How do I get my suspended eBay account back?

If your account was restricted or suspended because of outstanding seller costs or a refund reimbursement, you can make a one-time payment to resolve the issue. When we receive your payment, your account will be reinstated.
Takedown request   |   View complete answer on ebay.com


Why is my eBay permanently suspended?

Contact eBay Directly

Usually, a suspension is due to a rule violation, failure to pay fees or one of seven reasons eBay outlines in their terms of services. If you have been suspended, call eBay directly at 1-866-540-3229 and ask about ways to resolve the outstanding issues on your account.
Takedown request   |   View complete answer on thebalancesmb.com


How long does an eBay suspension last?

The suspension will usually be 7 days, 10 days, 30 days, or indefinite (with a total loss of privileges). eBay may include recommended actions you can take. They'll also tell you the terms of your suspension. During the suspension, you won't be able to use your account until it's over.
Takedown request   |   View complete answer on repricerexpress.com


My eBay Account Got Suspended! Here is Exactly What I Did To Get It Reinstated



How do I Unsuspend a permanently suspended eBay account?

If you don't see any specific instructions on how to have your eBay account reinstated, don't make a new account. Instead, call them at 1-866-540-3229 and discuss. Explain that you received the suspension email and are very concerned. It may take talking to several people to get to the right person who can help you.
Takedown request   |   View complete answer on thebalancesmb.com


Can you get unbanned from eBay?

Typically, eBay suspends accounts for two reasons: payment issues and a rules & terms violation. For payment problems, you simply need to pay the outstanding balance and your account will be reinstated. For other issues, you need to contact eBay, explain the situation and see if they will reverse the suspension.
Takedown request   |   View complete answer on smallbusiness.chron.com


Can eBay see your IP address?

Because eBay cannot see your real IP address, it will not register that you are the same user and will not block you from creating a new account. Secondly, it's worth remembering that stealth accounts technically go against eBay's terms and conditions.
Takedown request   |   View complete answer on vpnmentor.com


Has eBay been hacked 2021?

14 million alleged Amazon and eBay account details sold online. An unknown user was offering the data of 14 million Amazon and eBay customers' accounts for sale on a popular hacking forum. The data appears to come from users who had Amazon or eBay accounts from 2014-2021 in 18 different countries.
Takedown request   |   View complete answer on cybernews.com


How do eBay accounts get hacked?

Sometimes hackers will take over the account of a real eBay member and use it to send out spoof messages through eBay's email system, so these emails DO appear in My Messages, but if you don't recognize the person's User ID and the email contains a link of any kind, don't click on the link nor respond to the message, ...
Takedown request   |   View complete answer on salehoo.com


What happened between eBay and PayPal?

Online marketplace eBay will now pay its sellers directly rather than through online payment giant PayPal under new rules which came into effect on 1 June, marking an end to a 19-year partnership.
Takedown request   |   View complete answer on which.co.uk


Has eBay been compromised?

The e-commerce site confirmed Wednesday that its corporate network was hacked and a database with users' passwords was compromised. While eBay says there is no evidence that users' financial information was accessed in the hack, the company is telling all users to change their passwords.
Takedown request   |   View complete answer on cnet.com


How can you get banned from eBay?

EBay publishes regulations that list grounds for buyer suspension, including failure to pay for goods, repeated bid retractions, use of stolen or invalid payment vehicles, fraudulent returns, reporting false identity or contact information, buying from friends or relatives to help inflate seller status, requesting that ...
Takedown request   |   View complete answer on smallbusiness.chron.com


Can I have 2 eBay accounts?

According to eBay's official rules, sellers can have multiple selling accounts. They can be used simultaneously, and there are several reasons and benefits to maintaining separate accounts or stores. There are also policies in place that sellers should be aware of should they decide to set up multiple accounts.
Takedown request   |   View complete answer on thebalancesmb.com


Does eBay do IP bans?

The Easiest Way to Use a Dedicated IP Address for eBay

But when you connect your device to a VPN with a different IP address, you can hide your previously suspended IP address on eBay. Also, you must be careful when using a stealth account because if you are caught using it then eBay will suspend you.
Takedown request   |   View complete answer on purevpn.com


Can you appeal a permanent suspension on eBay?

The reason you did not find any info on how to appeal is because eBay does not offer an appeal to those accounts that are permanently suspended. There is no method or application. However, they do usually send an email announcing the restriction.
Takedown request   |   View complete answer on community.ebay.com


What happens if someone reports you on eBay?

If the buyer makes a complaint to eBay then eBay will send you an alert stating you have to respond to the dispute. You have to respond! You will have to have some proof. A receipt of purchase would be great proof that you could email eBay a copy.
Takedown request   |   View complete answer on salehoo.com


Can eBay read your messages?

Does eBay monitor and store members' messages? We may monitor messages (together with any attachments) sent between members for fraud, abuse, spam, illegal content, and other policy violations. We keep a copy of all communications which can be used to help in these circumstances.
Takedown request   |   View complete answer on ebay.co.uk


How can I contact eBay customer service?

To contact us:
  1. Click Help & Contact at the top of most pages.
  2. You may be asked to sign in. ...
  3. Select the topic that best matches your issue from the menu.
  4. We'll show a quick way to resolve your issue yourself, or we'll show you the best way to contact us and when we're available.
Takedown request   |   View complete answer on ebay.ie


When was eBay hacked?

The hackers grabbed the customer database between late February and early March. It wasn't until two weeks ago that eBay discovered employee credentials had been stolen, the company said. The company then conducted a forensic investigation of its computers and found the extent of the theft.
Takedown request   |   View complete answer on money.cnn.com


Is eBay changing the way you get paid?

Ebay is making a MASSIVE change to seller fees and it will take longer to get payments. EBAY is shaking up the way people can earn money from selling on the platform. Fees are set to change and sellers will no longer have to use PayPal but this means it will take longer to get paid.
Takedown request   |   View complete answer on thesun.co.uk


Can I still use PayPal on eBay 2021?

PayPal will remain as a payment option on eBay until July 2023, allowing plenty of time for sellers to transition to the new system. eBay says that “PayPal will remain an important partner”.
Takedown request   |   View complete answer on salehoo.com


Why can't I use PayPal on eBay anymore?

New terms of use for eBay have come into effect which mean the online auction house will now pay sellers directly rather than through PayPal. PayPal was acquired by eBay in its early days in 2002, and the two firms have worked in partnership ever since.
Takedown request   |   View complete answer on bbc.co.uk


Can eBay buyers still use PayPal?

If you have a PayPal account, you can use it to pay for your items on eBay. You can also link your PayPal and eBay accounts so you don't need to enter your details each time you pay at checkout. To pay with PayPal, select PayPal as your payment method at checkout and enter your account information.
Takedown request   |   View complete answer on ebay.com


Can PayPal be hacked through eBay?

A hacker uses a hacked eBay seller account that has not migrated to eBay Managed Payments to list items and allows them to use a hacked PayPal account to accept payments.
Takedown request   |   View complete answer on eseller365.com
Previous question
Is natural gas flammable?