Why Chick-Fil-A employees don't say you're welcome?

But one thing those employees don't say: You're welcome. Instead they say, "It's my pleasure." Why? Because it's simply more polite, and it shows gratitude to the customer.

Does Chick-fil-A Say you're welcome?

Chick-fil-A employees are known to respond to customers by saying “my pleasure,” instead of “you're welcome” or “no problem.” Details: “You expect that from a five-star hotel,” Truett Cathy, the founder of the fast-food chain, said, according to the Chick-fil-A website.

Do Chick-fil-A employees always say my pleasure?

A Reddit AMA about a year ago revealed it's not official company policy for employees to end conversations with "my pleasure," but that it is recommended and encouraged during employee training. The same AMA confirmed most Chick-Fil-A employees do use the term regardless.

What happens if you say my pleasure before a Chick-fil-A worker?

Despite the persistence and longevity of this claim, it has been repeatedly debunked. So be warned: If you say "my pleasure" on your next trip to Chick-fil-A, you will not actually receive any free items. The only thing you should expect is the regular, friendly Chick-fil-A service.

How long is Chick-fil-A training?

The Chick-fil-A^® Leadership Development Program is the premier experience for next-generation business leaders. Over what is typically a 24-to-36-month period, program participants will grow professionally and personally as they confront and solve real-world leadership challenges while traveling on the road.

The Real Reason Chick-Fil-A Employees Never Say 'You're Welcome'

Does Chick-fil-A give free food to employees?

Chick-fil-A employees get free meals and family discounts on food.

What are Chick-fil-A rules?

Chick-fil-A invites all employees to kindly leave their jewelry and personal effects at home. Men aren't allowed to wear earrings or facial piercings (including tongue rings and eyebrow rings). The same rules apply to women, "with the exception of small earrings (no dangling styles), watches, and wedding bands."

What is $5 at Chick-fil-A?

Sausage, Egg, and Cheese Biscuit Combo: $4.95.

Do Chick-fil-A employees have to say?

But two decades ago, Chick-fil-A borrowed a tactic from The Ritz-Carlton that would become a central element of its brand culture: Employees replying to customers who thank them by saying "my pleasure," instead of "you're welcome" or "no problem."

Why cant Chick-fil-A employees accept tips?

We are not allowed to accept tips, as it is against policy. It would not be fair for those of us who serve the food to accept tips because we are not the only ones responsible for the food. There are the cooks, those who bag the food or arrange it on the tray. Also, we make a very decent wage.

How do you greet at Chick-fil-A?

Saying "my pleasure" instead of "you're welcome"

Chick-fil-A employees are trained to use some specific language that differs slightly from the average fast-food worker's vocabulary. One of the most noticeable among these is always saying "my pleasure" when customers say "thank you."

What are Chick-fil-A employees not allowed to say?

The response is a learned behavior, and it's one that customers have come to love. Though not a required response, the employee stated that they felt using the phrase "my pleasure" comes down to simple courtesy. "'You're welcome' seems too indifferent" the worker wrote, "and we're told to use elevated language."

How does Chick-fil-A keep their employees so happy?

Working at Chick-fil-A really does mean that the phrase "my pleasure" is all part of the franchise ethos. This means that employees are hired largely based on how they are as people and whether they'd fit in with the rest of the team, leaning heavily on their friendliness and personality.

How much is 30 Nuggets at Chick-fil-A?

Rather than settling for just 20 pieces in an order, they've kicked things into high gear and started slinging out a 30-piece order of their nuggets. The heaping pile of nuggets comes in at $14.69, according to their website, and totals in at just under 1,000 calories for the entire pile.

Does Chick-fil-A have a birthday reward?

Use your points to give rewards to friends and family. Use your points to redeem available rewards. Receive rewards from your local Chick-fil-A, just because. Receive a birthday reward from Chick-fil-A, valid for 30 days.

How long are breaks at Chick-fil-A?

Depending on how long your shift is you will get a lunch for about 30 minutes or an hour.

How many write ups before termination Chick-fil-A?

3 write ups is termination 2 can be a suspension.

How do I quit at Chick-fil-A?

Does Chick-fil-A give bonuses?

Based on feedback from 11 Chick-fil-A employees about sign on bonuses, 82% said “I didn't receive a signing bonus.”In the case of employees at Chick-fil-A who did receive a bonus the most common sign on bonus received was $1 - $1,000.

What is the secret to Chick-fil-A chicken?

It's the pickle brine! Well before being fried to perfection, the chicken breasts are brined with pickle juice for super-juicy, tender meat. People go wild for this chicken.

Is it easy to get hired at Chick-fil-A?

A background check required by security. No, the interview is a very basic. It a great first time interview for young people. The hiring process is very competitive, but they hire often and in large groups.

How long does it take to get your uniform at Chick-fil-A?

3 answers. It takes anywhere from about a week to roughly three depending on the store you work for.