Why are there gaps in my Ring footage?

The most common cause for your Ring device missing video is a poor Wi-Fi

Wi-Fi

Wi-Fi or WiFi (/ˈwaɪfaɪ/) is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio waves.

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Wi-Fi - Wikipedia

connection. You also need to make sure that you have a Ring Protect subscription and you've got the proper settings for your Ring's motion detection.

Why Does My Ring doorbell not capture all motion?

If the Ring doorbell is positioned correctly but won't detect any motion, perhaps you've set the sensitivity too low. Tap the three lines on the top left of your Ring app and select the video doorbell. Choose “Motion Settings.” The motion sensitivity slider is the third option in the menu.

Can Ring camera missing events?

If there is no record of previous videos, your Ring device did not capture those events. Try setting your Motion Frequency to Frequent, then double-check your Motion Settings to make sure your Motion Zones are correctly set up. Ensure that there is no Motion Schedule enabled.

Do Ring Videos take up space?

The new versions of Ring doorbells capture videos in higher resolution, which takes up more of your phone's storage space. Remember that there's no going back once you delete the videos, so make sure that you won't need them anymore before erasing them.

Can police recover deleted Ring Videos?

"The reports that police can obtain any video from a Ring doorbell within 60 days is false," a spokesperson said. "Ring will not release customer information in response to government demands without a valid and binding legal demand properly served on us.

Why RING doorbells do NOT catch criminals at your home! Limitations of the RING VIDEO DOORBELL.

How long can you view ring videos?

How long can I access recorded videos under the Ring Protect Basic plan? Your Ring videos are stored in the cloud for up to 30 days. To keep important videos beyond that time, download them to your PC or mobile device. You may do this from the Ring app or by going here.

Why can't I see history on my Ring?

Whether you have a Ring doorbell or just a Ring camera, its ability to record video depends on the strength of your Wi-Fi signal. If your Wi-Fi signal isn't strong enough for the Ring to transmit video back to its central servers, you're not going to be seeing anything in your event history.

Why can't I see my ring videos?

Common Causes of Video Not Connecting to Your Ring Device

The most common causes of not being able to do a Live View or see a recorded video are: A poor connection between your mobile device and the internet. A poor connection between your Ring device and your router.

Why do rings only record 30 seconds?

According to the Ring support site, you cannot record videos longer than 20 or 60 seconds on your Ring Video Doorbell. The Motion Stop feature starts recording video when the device detects motion near your front door, from up to 30 feet away. However, after the recording begins, it will stop 20 or 60 seconds later.

How do you adjust the motion range on a Ring camera?

How far does Ring pick up audio?

Audio Sensitivity

When it comes to hearing what your Ring Doorbell can capture on a video you may find them a bit more limiting. While there are no specific distances provided for audio coverage on any of the Ring devices, most customers report that they can hear up to 30 feet in optimum conditions.

How far away does Ring detect motion?

How far out does motion detection go? The motion detection on powered Ring devices can detect up to 30 feet from the camera.

How far back can a Ring look?

With a Ring Protect Plan or trial, you can record, store, and save your Ring videos for up to 180 days in the US¹. This means that a video can remain in your account for up to 180 days – or as little as 1 day – from the initial recording date. The default video storage time is 60 days (in the US).

Can you edit ring videos?

Ring owners are allowed to edit and choose which clips from that portion they want, but in some cases of video requests, the phrasing asked for the entire time range.

Do Ring cameras only record when motion is detected?

Are Ring cameras always recording? No, Ring cameras only record when motion is detected. If you pay for the Protect Plan, you can enable snapshot images to be taken on Ring Cameras every 3 minutes to every hour between motion detected recordings.

Do burglars Ring doorbell?

Did you know that burglars almost always ring your doorbell first, to see if someone is home, before breaking in to your house? That pattern certainly played out with this Shoreline burglar, who we are now trying to identify.

Why Does My Ring doorbell not pick up motion at night?

At night, your powered Ring device still uses Advanced Motion Detection but also uses Passive Infrared (PIR) to verify the motion. Since windows block heat sources, your Ring device will not be able to accurately view or record through a window at night.

Why are all my ring videos black?

If the video feed is black on your dashboard, this means that your Ring device is having trouble “speaking” with Ring's servers. This could be a problem with your modem, router, or ISP. It could also indicate that Ring's servers are experiencing problems.

Why are my ring videos not saving?

Please access the Ring app, select Event History, and check each tab for event type to see if the video show in there. If not, try removing the Ring app and reinstalling it on your mobile device. You can confirm your subscription and videos further, by signing in via web browser, at Ring.com.

How often do rings snapshot?

The snapshot feature takes pictures once every thirty seconds to one every 3 minutes. You can adjust the interval a tiny bit (to one every 1 minute), but that's it. Once every 30 seconds is going to give you a stop motion look at what goes on when you're not home.

How far back does Ring save videos?

Ring Protect is an optional subscription plan that allows you to store videos in your Ring account. In the US and Australia, default video storage time is 60 days from the initial recording date. In the UK and Europe, the default is 30 days.

Does Ring delete video?

Videos will be automatically deleted from your Ring account after 60 days, so if you want to keep them longer than that, you will need to save them on to one of your other devices such as a phone or laptop.

Is the Ring plus plan worth it?

For Ring users who also have a ring security camera or Ring Alarm System, the plus plan is the way to go. $10/month is a pretty good bargain when it comes to a home security system with video recording and professional monitoring.

Can the police see my Ring camera?

Nothing. Ring won't provide law enforcement with access to your cameras, your videos, or any of your personal information.