Why are Apple Store employees called geniuses?

The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

What is an Apple Genius employee?

Description. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.

What do they call Apple employees?

Apple spokesman Josh Rosenstock confirmed that, for years, Apple has changed the job titles of its former employees to “associate.” Rosenstock declined to say why Apple does this or precisely when the practice began.

What does Apple call their retail employees?

Apple's store employees—better known as Geniuses—are known for their insightful advice and accurate representation of the company's brand.

Is it hard to become an Apple Genius?

It's no easy task to become an Apple Genius. Getting hired is a competitive process. Most people apply at an Apple store or on the Apple website. Then after several hiring events and interviews they may be chosen to attend Apple's Genius Training.

Apple Store Secrets from a Former Employee

Do Apple geniuses get training?

Apple employees also receive targeted live training based on job responsibilities and risk.

Does working at Apple look good on resume?

A great advantage is that work at Apple increases your chances to get hired when you next apply for a job. Having "Apple Inc." written in your work experience section of your resume definitely gets you some extra points.

What is the highest position at Apple?

What is the highest position in Apple?

The highest-paying job at Apple is a Director with a salary of ₹199.8 Lakhs per year.

Do Apple employees get free iphones?

Apple does not give its employees a free iPhone every year. That's just a pesky rumor. But if you work your employee discount right, you could get a free one every two years, anyways. Let's take a look at the iPhone 13 mini.

What are Apple lovers called?

iSheep is a derogatory term used to refer to people who like all products and services distributed by Apple Inc. The term is usually applied online by Android fans in online tech forums and social media.

What is the Genius Bar concept?

What Does Genius Bar Mean? The Genius Bar is a part of the Apple company's store design that delivers on-site tech support for customers. In addition to other innovations like roaming cashier service, the Genius Bar is what helps set apart Apple stores apart from other computer retailers.

Are Apple geniuses paid well?

$66,050. The estimated total pay for a Apple Genius is $66,050 per year in the United States area, with an average salary of $57,152 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.

What's it like to be an Apple genius?

Great experience

Lots to learn and great people to work with. But you have to deal with the worst self entitled customers screaming at you all day long. Not much room for development either, and almost impossible to move from retail to corporate.

What certifications do Apple Geniuses have?

What is the lowest salary at Apple?

The lowest-paid workers at Apple make less than $83,000 a year, while the highest-paid workers earn over $194,000. Apple employees in different sectors tend to have different salaries as well.

What is the lowest job in Apple?

The lowest-paying job at Apple is a Siri Grading Analyst with a salary of ₹7,64,242 per year.

Are Apple interviews hard?

Yes, Apple interviews are notoriously difficult. However, you landed the interview, which is challenging in itself. Pat yourself on the back, and keep that in mind if nerves pop up when anticipating your interview.

Does Apple overwork their employees?

The employees work more than 10 hours a day for 6 days a week, and over 83 percent of these workers clock monthly overtime hours in excess of 80 hours, according to China Labor Watch. In October last year, the average weekly working hours of over 70 percent of workers was above the limit set by Apple, it added.

Are employees happy at Apple?

Out of 1615 Apple employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Apple improve their work culture. The IT team, with 92% positive reviews, reports the best experience at Apple compared to all other departments at the company.

What is the culture like working at Apple?

Apple has built a culture around making sure people feel included. However there is a lot of favoritism that still plagues the retail space. Managers should focus on core group encouragement and development. Was this review helpful?

How long is Apple Genius training?

Over 14 days you and will pass through programs like "Using Diagnostic Services," "Component Isolation," and "The Power of Empathy." If one of those things doesn't sound like the other, you're right—and welcome to the very core of Apple Genius training: a swirling alloy of technical skills and sentiments straight from ...

What is the difference between Apple expert and genius?

Specialist is selling products, specialist or technical experts are knowledgable in their fields and can help team members if leaders aren't around, genius is the repair team and creatives are “today at apple” presenters.

How hard is it to become an Apple employee?

Yes, it is hard to get a job at Apple if you do not have the required experience and education. You have to be at least 18 years old with a high school diploma to work for Apple; however, most positions require a minimum of a bachelor's degree and several years of experience.