Who can delete Ring videos?

You can share, delete and unshare videos, and see where you've shared your videos only on Ring.com. You can also share and delete videos on your Ring app.
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Can anyone delete Ring videos?

Who Can Delete Ring Videos? Only the Ring account owner can delete a doorbell video. Though the Ring account owner can add one or more shared Ring users while setting up the Ring service, they can view, watch and download the video recordings except having permission to delete any one of them.
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Can shared users on Ring app delete videos?

What a Shared User Can't Do. For security reasons, Shared Users can't do any of the following: Subscribe to a Ring Protect Plan for a device when another person is the account owner. Delete stored videos or shared videos.
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Can you tell if someone deleted Ring videos?

Is there a way to see deleted Ring videos? No, the Ring web and mobile app don't provide a Trash feature, so you can't see deleted Ring videos unless you've also downloaded them locally.
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Can police recover deleted Ring video?

Many Ring owners are also curious about whether the police can get access to their deleted ring doorbell videos. Sadly, police is also impossible to do so. Ring company won't provide any video recovery service for customers, even for the police with a warrant to view your deleted Ring videos.
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How Do I Add or Delete Devices from the Ring App? | Ask Ring



Does Ring keep deleted videos?

Videos will be permanently lost if they are deleted, if your subscription lapses, or if the video storage time expires. To keep your videos, download them. You can share videos by accessing your Ring.com account from a browser or from the Ring app, On Ring.com, you have the option to share multiple videos.
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Can Ring videos be used in court?

If the act happened to be captured by a neighbor's Ring doorbell or surveillance system, that video would be admissible – again, because anyone could have seen it. If it was a heat-detecting camera placed by the police that could see things the human eye could not, that would be different.
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What is the difference between Ring owner and shared user?

If you have a Ring Alarm, the Owner can also change monitoring settings and arm and disarm the Ring Alarm System. Shared User: A Shared User cannot change system settings or account information but can view cameras and view and share videos, (Access to particular cameras can be granted or taken away by the Owner.)
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Can you delete ring doorbell footage?

Deleting recent activity from your Ring app is a very simple process: On the Ring app dashboard page under your Location, swipe the event you wish to delete to the left. Press the red bin icon to delete an event and the recorded video.
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How do I permanently delete my Ring footage?

How do you delete footage from Ring app?
  1. Launch the Ring Doorbell app on your Android or iOS device.
  2. Select the 'more' icon (three horizontal lines) at the top-left of the screen.
  3. Select 'History. ...
  4. Swipe the screen to the right. ...
  5. Tick the checkbox next to the event that you want to delete.
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How long does Ring keep deleted videos?

At Ring we value your security and your privacy. Videos will only be saved if you are subscribed to one of our Protect Plans, or in free trial period. If videos are deleted manually, deleted after 30/60 days, or the plan lapses, there is no way to recover them as they are only stored on your account.
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How can you tell if a video has been deleted on ring doorbell?

There is not a way to see what videos have deleted in the Ring app, but this would be a great idea! As we value our neighbors' feedback, we've created a Feature Request board. Feel free to add this and any future feature requests there.
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Can there be 2 owners on a Ring account?

At this time we do not allow for more than 1 owner to be on the account. We recommend to set up the devices on whomever may be more accessible to make device and account changes and then add the second user as a Shared User under the Main Menu > Settings > Users from the owner's account side.
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Can I use Ring left by previous owner?

If you left Ring devices at your previous address, the new owner must download the Ring app, create their own account and reinstall the devices on the new account using their mobile device.
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How do hackers hack Ring cameras?

Researchers at Dojo, an internet of things security company, have found that bad actors can intercept your Ring doorbell by accessing the network it uses. This is possible because the data traveling between the Ring device and its application is not encrypted.
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Can someone disable my Ring camera?

Only the owner of a Ring device can deactivate it. You won't be able to control or change any of the device settings after your device is deactivated. Your videos are stored in the cloud only with a Ring Protect Plan, and the storage time may vary based on your Video Storage Time settings.
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Does Ring sell data to police?

Ring, the Amazon-owned company behind the popular smart doorbells, has admitted to giving doorbell data to law enforcement willy-nilly. All they have to do is fill out a form called the Amazon Law Enforcement Request Tracker—no need to ask for the data owner's consent, give a warrant or court order.
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Are Ring cameras a violation of privacy?

As a Ring doorbell owner, there will be times when you might end up recording something that falls under the gray zone of legality. But as long as your doorbell is in plain sight, is installed correctly, and not pointing at your neighbor's property, you should have little to worry about.
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Can someone hack into my Ring camera?

But it's important to remember, just like any other device connected to the internet, Ring devices can be hacked if you don't use proper security measures.
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How do I turn off my Ring camera without my parents knowing?

If you're looking to turn off your Ring camera without your parents knowing, there are a few things you can do. One option is to simply unplug the device from its power source. Another is to disable the camera in the Ring app.
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How do you pass ownership on a Ring?

To release ownership of a Ring device if you're moving, gifting or selling your Ring device:
  1. Open the Ring app. ...
  2. Tap the three lines on the top left.
  3. Tap Devices.
  4. Select the device you want to release from your ownership.
  5. Tap Device Settings.
  6. Tap General Settings.
  7. Select Remove this Device.
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Can I sell my ring doorbell to someone else?

A brand-new Ring doorbell comes with a clean account, but if you've acquired it from someone else, they have to remove all of their personal information before you can use the device. To change the owner of a Ring doorbell, there are two main steps: The original owner has to remove their billing information.
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How do I reset my Ring camera for a new owner?

Ring Spotlight Cam Battery
  1. Find the setup button on the top of the camera.
  2. Press and hold the setup button for 10 seconds.
  3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete.
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Can you sell your ring doorbell?

Selling your Video Doorbell Pro is safe and easy

Swappa is the safest and easiest way to sell your Ring Video Doorbell Pro online and get paid fast. Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more.
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How do I stop my neighbors Ring camera?

How do you disable Neighbors? To disable Neighbors, visit the Control Center from the Ring app or at Ring.com and toggle off Neighbors. This will disable the Neighbors feed and notifications.
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