Where is Chrono24 located?

Chrono24Around the World

Our headquarters in and on the Hoepfner Castle are located in the heart of Karlsruhe, the bastion of innovative IT solutions in Germany. This is where we are writing our own success story.

Is Chrono24 an authorized dealer?

We are Authorized Dealers for Hublot, Franck Muller, Ulysse Nardin, Bell & Ross, Tag Heuer, Baume & Mercier, Montblanc, Perrelet, Zenith, Michele, Frederique Constant, Corum, Carl F.

Should I use Chrono24?

It's okay to question Chrono24's legitimacy, though most of these questions are misdirected. There's nothing inherently wrong with anything Chrono24 does. It just happens to be an easy platform for scammers to take advantage of.

What percentage does Chrono24 take?

Once you sell your watch, we charge a modest 6.5% commission fee. As a result, you will make a higher profit selling on Chrono24 than you would if you went to a jeweler or auction house. When is the commission fee due? The 6.5% commission fee is only due after you've completed a sale on Chrono24.

How do I contact Chrono24?

1. Contact our support team. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. We will document and confirm your wish to return your order and guide you through the next steps.

9 Things You SHOULD know before buying on Chrono24

Can Chrono24 be trusted?

Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. The Trusted Seller seal is further evidence of a dealer's trustworthiness.

Is selling on Chrono24 safe?

To ensure transactions run smoothly, Chrono24 offers secure payment processing and a free Escrow Service. This guarantees security for both the buyer and seller during transactions and makes the overall sales process a lot easier.

Is Chrono24 GREY market?

Chrono24 alone has dozens of employees dedicated to monitoring dealers and assisting buyers. Gray market purchases can be as safe as buying in a boutique. Let's look at some of the specific tools Chrono24 uses to ensure a smooth purchase experience. The first is our dealer registration department.

Is Chrono24 better than ebay?

Whilst Ebay is best for lower value watches and parts sales, Chrono24 attracts higher-priced buyers who are looking for the end product. From our experience, the Chrono24 team tend to be responsive and much better to deal with than Ebay who can be difficult to get any support from to say the least!

Do I pay tax on Chrono24?

We charge 7.50% sales tax for residents in Georgia only. This tax is added on top of the price listed. We do not charge sales tax for customers residing in other states. We always provide free overnight shipping to the US.

What currency is Chrono24?

CURRENCY: We are a USA based company & sell our watches in US Dollars only. All quoted prices and actual charges will be in US Dollars (USD).

Can you use PayPal on Chrono24?

You can pay with all major credit cards, PayPal, Sofort, iDeal and bank transfer. You get the best price for a vintage watch, but please feel free to make an offer on a vtg watch.

What is grey market watch dealer?

A grey market watch dealer is a store (online or brick and mortar) such as Luxury Bazaar that sells luxury watches for significantly less than a brand's authorized dealer or boutique.

Who is the biggest watch dealer in the world?

The Bucherer store in Paris is the world's largest watch and jewelry store.

How many watches are sold on Chrono24?

On Chrono24, more than 25,000 professional dealers and private sellers from over 120 countries offer more than 500,000 watches. With content in 22 languages, our website attracts more than 500,000 visitors every day.

Does Chrono24 sell new watches?

Some exclusively sell “new” watches, while others offer a range of pre-owned watches in varying conditions. Others might focus solely on the vintage market or specific niches, such as independent watchmakers. Then there are marketplaces like Chrono24, which offers a broad selection from all of these seller categories.

How do I find out how much my chrono24 sold for?

Use the Watch Scanner in the Chrono24 app. It can recognize 15,000 watches and tell you their current market value with a single photo. Why is it so important to have the right sales price? Buyers are much more likely to purchase a watch with a realistic sales price.

Is it safe to sell Rolex on eBay?

Provide Proof of Authenticity

Although you know that your Rolex is authentic, unfortunately the market is flooded with replicas and many of them are extremely well made. Of course, eBay do not want replica Rolex sellers on their platform and customers do not want to pay Rolex prices for a fake watch.

Where should I sell my watch?

From a small collector's perspective, eBay is a much better place to buy a watch than to sell one. chrono24, another large global marketplace, is the other major option for those who seek to sell watches online. Unlike eBay, chrono24 is a dedicated sales platform for buyers and sellers of luxury watches.

Who owns Jomashop?

Founded in 1987 by owner Marvin Sternberg, Jomashop began as a mail order retailer, advertising a range of watches, fine china, luxury crystal and high-end pens in publications like Southern Living and New York Magazine.

Are Jomashop watches factory seconds?

None of the products are refurbished, factory seconds, or replica products, as stated by Jomashop's authenticity guarantee. It's all part of Jomashop's commitment to making sure its customers get the watch they are looking for without worrying about some of the pitfalls associated at times with online watch buying.

How does Chrono24 shipping work?

Insured shipments

We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free.

Where do gray market watches come from?

Gray market watches are often sourced from overseas or even sold illicitly by dealers that have excess inventory. When buying from a gray market source, you have no way of knowing when the watch was manufactured and what may have happened to it in its journey between multiple distribution points.

How can you tell if a watch is real or fake?

Authentic Watches Quality

To identify a fake, look for unfinished edges, improper polish, scratches, and even wrong markings/engravings. Also, check if the watch's clasp/buckle works fine, if the screw down crown works, and whether the watch needles can be guided by the screw that adjusts the time.