When you call 911 what is the first thing you need to say?

When you call 911, a call-taker will answer the phone and say "911" or "911, what's your emergency?". Ideally, you should tell the call-taker what the emergency is, for example: "My house is on fire!" "There's someone breaking into my home!"

What is the first question a 911 operator asks?

What's the emergency? What's wrong? Where is the emergency? Give the address, include building number, apartment number, nearest cross street.

What should you tell 911 when you call?

When you call 911, be prepared to answer the call-taker's questions, which may include: The location of the emergency, including the street address, and room/apartment number, if you're in a large building. The phone number you are calling from. The nature of the emergency.

What are 4 things you should do when calling 911?

What are 3 questions you should be prepared to answer when calling 911?

Call 911! (What to say in English)

What should you not do when you call 911?

If you dialed 911 in error, do not hang up the telephone. Instead, stay on the line and explain to the dispatcher that you dialed by mistake and that you do not have an emergency. If you hang up, a dispatcher will call back to confirm that there is no emergency.

What are 5 important things to know about calling 911?

How can I talk to 911 without talking?

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because voice calls to 911 provide more information to 911 call centers, you should always make a voice call to 911 during an emergency whenever possible.

Can you call 911 and not say anything?

The 911 Call Taker will ask, “Are you able to speak freely”? If the caller answers “No”, then the call is treated as an emergency. If there is still no answer, the 911 Call Taker will determine if the caller is a registered T911 user.

Is it OK to call 911 and ask questions?

This needlessly burdens the 911 system with non-emergency calls and prevents call takers from answering true emergency calls. Do not call 911 to ask for directions, obtain a phone number of another County agency, or to contact a police officer, Sheriff's deputy or fire fighter.

What questions will 911 ask?

Remember these questions: Where, What, Who, When, Why? When calling 9-1-1 for assistance, these are questions the dispatcher will ask you.

Do you check the scene or call 911 first?

In an emergency situation, the American Red Cross recommends that you first check the scene, then call 911, then deliver care to the victim. In emergency situations, seconds can save lives.

What are 2 of the steps you need to take in order to correctly text 911?

How do you calm down a 911 caller?

Can 911 track your location?

Despite most contemporary cell phones being equipped with GPS capabilities, that information is not automatically sent to emergency services when you call 911. Voice calls only send location through cell networks and towers as described above.

How does a deaf person call 911?

People who are deaf, deafblind or hard of hearing may text 911 or call 911 using their preferred form of phone communication (including voice, TTY, video relay, caption relay, or real-time text). If you do text 911 in an emergency, be aware that 911 dispatchers will ask you if they can call you.

When you should and shouldn't call 911?

“If you come home to find someone has broken in while you were away, you should be calling the non-emergency line,” Rogala says. “You and your property are no longer in immediate danger.” However, Rogala notes, you should call 911 when a serious crime has occurred, such as an assault or robbery, even if it's now over.

Can I FaceTime 911?

What is this? However, FaceTiming 911 depends on your carrier AND the capabilities of the dispatcher in your county. For the most part, though callers can use FaceTime to call 911, the call is usually received as a voice call without video. While it's not recommended, you can also email 911.

Can you text 911 if you're choking?

The answer is: yes. You don't have to call during an emergency but can text 911 instead.

What happens if you text 911?

If you text to 911, dispatchers will ask if they can call you. Location is not as accurate with text as it is with a call. Be sure to text your exact address. A text or data plan is required to use Text-to-911.

What's the most common 911 call?

All that being said, “breathing problems” and “chest pain” are some of the most regular calls, as well as some form of musculoskeletal injury, from minor slips, trips, and falls, to multiple system trauma from motor vehicle accidents.

Should I call back 911 if accidentally called?

What should I do if I accidentally dial 911? If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up – that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

What are the steps to take when making an emergency call?

What questions should I ask a 911 dispatcher?

What are the 3 emergency action steps?

To take appropriate actions in any emergency, follow the three basic emergency action steps — Check-Call-Care. Check the scene and the victim. Call the local emergency number to activate the EMS system. Ask a conscious victim's permission to provide care.