When should you delete a comment?

When a comment is racist or otherwise offensive to any of your audience members, be sure to delete it as soon as possible. Leaving it up, even if you don't agree, can reflect poorly on your business.

When should you delete comments on social media?

Why you shouldn't delete comments?

Deleting comments can seem sneaky.

This type of heavy-handed moderation is likely to reflect poorly on your organization and your handling of a particular crisis. Instead, remember that your organization, your followers, the media, and anyone else watching are all part of a conversation.

What does deleting a comment do?

Deleting the Facebook comment will erase it; no one will be able to see it. The user will know that the negative comment has been deleted if they go to view it again, but they won't be notified of its deletion. Banning users will keep that particular user from commenting on any of your posts ever again.

Is deleting comments on Instagram bad?

Actually, deleting Instagram comments is one of the worst things a brand can do when it comes to successful social media management. Deleting a comment means that it's permanently removed and no longer visible to anyone, including the account that posted it.

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When should you delete an Instagram comment?

Should you delete negative comments on social media?

No, you should never delete a negative comment on social media. Deleting a negative comment will offend your angry customer to leave more unhappy follow ups in your comment section, or worse, on your mentions.

Does someone know if you hide their comment?

Unlike deleting a comment, where the user will know that you removed it, they won't know when the comment is hidden, and you can avoid potential fallout. You can still unhide or delete the comment later or report it especially if it violates Facebook community standards.

Are Friends notified when you delete a post?

Facebook doesn't notify a user when someone deletes a post they had left on their Timeline, but they are definitely notified that a post had been put on there in the first place.

What happens if you delete a comment with replies?

If you delete a comment, it deletes all replies to that comment.

Should you delete mean comments?

The Comment is Offensive to Others:

When a comment is racist or otherwise offensive to any of your audience members, be sure to delete it as soon as possible. Leaving it up, even if you don't agree, can reflect poorly on your business.

Is it bad to delete negative comments?

Reply to negative comments. Apart from the instances listed above, deleting comments is a bad practice for both your social media and your business as a whole. Negative comments and complaints are prime examples of content that triggers an immediate delete reaction.

Why do people delete comments on FB?

Facebook comments can disappear for one of two reasons: the person who posted the comment on a post deleted it or the person who owns the original post deleted the comment because they didn't like it. From a business perspective, it may make sense to delete comments for many reasons.

How do you deal with negative comments?

How do you deal with negative comments on social media?

How do you deal with negative friends comments?

How can you tell if someone has deleted your comment on Facebook?

After you delete a post or a comment, you can't check what was deleted. You can't even find out who deleted it. The content disappeared. So essentially, you can't see who deleted a comment on Facebook if you're only using Facebook to moderate comments and messages.

What does it mean to dirty delete?

Sometimes when an original poster (OP) doesn't like the backlash they're getting, they delete their post, thus deleting all comments in response to the OP. This is called “dirty deleting,” and it's rude AF.

Do people know when you delete them off Facebook?

A person does not receive any type of notification if you unfriend them on Facebook; you will just be removed from that person's friend list.

Can you like a comment and then hide it?

From your Page, go to the post that has a comment you want to hide. Tap and hold the comment you want to hide, then select Hide. To unhide or see a hidden comment, tap and hold This comment has been hidden, then select Unhide.

What happens when you hide a comment on someone else's post?

When you hide a comment on your post/update, it will still be visible to the person who posted it and all his/her friends. The commenter and his/her friends can continue the discussion also. Only the folks on commenter's friend list can view or interact with that comment. No one else can.

Why some comments on Facebook are hidden?

Facebook has comment spam filters that will, by default, hide certain comments (unless the post owner goes in and manually unhides them). The comments remain in the comment count but don't show up to the public (if it's your post you can see three dots and click to manage the spam posts).

Should you delete bad Facebook comments?

Step 1: Don't delete the comment.

If you delete their comment, it could just upset them further. That can lead to additional comments, negative reviews, etc. However, if they posted something vulgar, threatening, or trolling, feel free to delete the comment.

How do you deal with mean comments on social media?

Should brands delete negative comments?

Deleting bad product reviews reduces the integrity of all published product reviews, and consumers might suspect that they only see the good stuff said about your brand. Leaving negative reviews up doesn't necessarily hurt your brand, especially when the review is worded in a polite manner.