What will happen to Virgin Mobile customers?

In February, Virgin Mobile shuts down, and existing customers will be transferred over to Boost Mobile, another discount carrier that Sprint owns and operates — at least for the moment.

Is Virgin Mobile ending?

Virgin Mobile to axe pay-as-you-go services from 2022 - what it means for its 123,000 customers. Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here's what it means for your plan, mobile number, and unused credit.

Is Virgin Mobile shutting down in the UK?

On 6 November 2019, it was announced that Virgin Mobile would end their 20-year contract with BT and EE, and would use Vodafone's network from 2021, initially for five years.

Can you still use a Virgin Mobile phone?

In January of 2020, Virgin Mobile stopped accepting new customers. Those who had service with the provider were to be transitioned to Boost Mobile starting in February of 2020. The following information is provided for legacy purposes only as Virgin Mobile is in the process of shutting down.

Is Virgin Mobile closing down in Canada?

In response to COVID-19, Bell and its subsidiaries Virgin and Lucky Mobile have announced they will be closing most locations across Canada until March 31st.

Sprint failures: Virgin Mobile shutting down! What should customers do?

Are Virgin getting rid of pay as you go?

Virgin Media's Pay As You Go service is coming to an end by January 2022. "VIRGIN Media has announced they're axing their pay-as-you-go (PAYG) plans. The 123,000 affected customers will be given the option to change their tariff or move providers, according to a Virgin Media spokesperson.

Which Mobile network is best in Canada?

Canada's best coverage nationally comes from Telus due to its widespread mobile coverage, fastest connectivity, and most reliable service. The Bell and Rogers networks also feature some of the fastest mobile connectivity in the world, but all three cover less than 30% of Canada's vast geography.

Who replaced Virgin Mobile?

The Virgin Mobile USA service will be discontinued, and we are happy to announce that most of the existing Virgin Mobile customers will be transferred to our sister brand, Boost Mobile beginning in February.

Who has taken over Virgin Mobile?

In 2019, Virgin Mobile announced it was ending its deal with EE and moving over to the Vodafone network from 2021. That transition started happening in January this year, meaning that customers taking new contracts or upgrading to 5G services are now running on Vodafone's network.

Who does Virgin Mobile use as a carrier?

Right now, Virgin Mobile operates as a virtual network, and after years of piggybacking on EE for 3G and 4G coverage, it's now running over to Vodafone for both 4G and 5G.

Why are Virgin Mobile changing SIM cards?

We've made changes so our network's even better than before. We've sent you a new SIM so that you can keep using our services and make the most of any new features. It's important you swap your SIM to keep your phone service running.

Does PAC code cancel contract virgin?

Cancelling Your Virgin Mobile Contract. Follow the PAC Code process to cancel your Virgin Mobile contract and to take your phone number elsewhere. Use the STAC Code process to cancel your Virgin Mobile contract. Follow Virgin Mobile's standard cancellation process (a 30-day notice period will apply).

Can Virgin Mobile switch to O2 network?

No, your Virgin Mobile contract won't automatically switch to O2. If you're a customer of Virgin Media broadband and you'd like to access supercharged benefits, you'll need to switch your current mobile contract to O2 or live in a household where at least one eligible O2 Pay Monthly tariff is registered.

Is Pay As You Go stopping?

The telecoms giant announced it will axe its 'classic' PAYG and international sim cards for new customers, although existing ones will still be able to top-up. The move comes after Virgin Media announced it would be stopping PAYG.

Does Virgin Mobile use Vodafone network?

Which network does Virgin Mobile use? Virgin Mobile uses Vodafone's infrastructure and spectrum, so the two networks have the same coverage, meaning 5G is available in a large number of locations on Virgin Mobile.

Is Virgin Media using O2?

Virgin Media and O2 have joined forces. The UK's fastest major broadband provider. The UK's favourite mobile network operator. Supercharging the UK together.

Which network does Virgin piggyback?

Why did Virgin Mobile move mobile network? Virgin Media is a Mobile Virtual Network Operator (MVNO) - an operator that don't have any mobile phone masts and, instead, piggybacks off the signal provided by one of the four providers that do (EE, O2, Three and Vodafone).

Has Virgin Mobile been sold?

First announced in May 2020 and ratified by the UK's Competition and Markets Authority a year later, Virgin Media and O2 have now combined in a 50-50 deal to become one communications giant.

Is Virgin Mobile owned by Bell?

Bell Canada has acquired full control of Virgin Mobile Canada, picking up the remaining 50 per cent it didn't already own in a $142-million deal.

Why are Virgin Mobile stopping pay as you go?

Why is Pay As You Go ending? We regularly review our offerings to make sure we're meeting our customers' needs and usage. After careful review, we've decided to close our Pay As You Go services and focus on providing even greater Pay Monthly plans.

What is happening to Virgin pay as you go?

Virgin Mobile is axing its Pay As You Go option meaning 123,000 customers will no longer be able to use it on the network. Those affected by the changes will be notified by October 2021 with changes taking place in January 2022. After then, the network will cut off any PAYG customers still using this service.

Why did Virgin Mobile change to Virgin Plus?

Bell's flanker brand Virgin Mobile has been renamed to Virgin Plus to showcase a new identity that “reflects the company's evolving service offerings beyond mobility,” according to the press release.