What to do if you get scammed on StubHub?

If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Their customer service number is 866–788–2482.

Can you get scammed by a buyer on StubHub?

StubHub offers guarantees to protect sellers and buyers alike. Buyers are promised that all tickets sold on the platform are legitimate and will be delivered by the date of the event, or they can receive a refund.

Can sellers on StubHub get scammed?

Sellers are not explicitly protected from this type of fraud, but Stubhub does monitor potential abuse of its FanProtect guarantee. If someone appears to be fraudulently claiming that the tickets were used, it's going to stand out, as this should not happen frequently.

Does StubHub protect against fake tickets?

Ticket scams are real, and they've happened to plenty of people. StubHub protects ticket buyers against incidents like these with their FanProtect for Buyers Guarantee. Basically, every order has a 100% guarantee under StubHub's FanProtect for Buyers policy.

How do I get my money back from a ticket scammer?

How do I get my money back from a ticket scammer? Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

StubHub REVIEW: Is it Legit and Safe to Use?

Can I still get my money back after being scammed?

If you've bought something from a scammer

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

Will the bank refund you if you get scammed?

Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

Do people get ripped off on StubHub?

safe from getting scammed and losing your money? no, they have good customer service and will refund your money if you are stopped at the door and not allowed in due to bogus tickets.

How do you tell if my StubHub tickets are real?

How do I file a claim against StubHub?

If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866. 788.2482. If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form to StubHub's legal department.

Does StubHub sell verified tickets?

StubHub's exclusive FanProtect Guarantee ensures valid tickets or your money back. It's this guarantee that makes us the most trusted ticket marketplace by fans where you can buy and sell with 100% confidence.

How can I verify my tickets are real?

Call the Venue to Confirm Details

Although the venue won't be able to tell if your barcode is valid or not, they can confirm the section, seat number and show start time for you. If you review your ticket and are suspicious of its details, this may be a good option.

Can you get a refund on StubHub if you cant go?

Since StubHub is a marketplace where fans buy and sell tickets, we can't accept returns. If you bought too many tickets, we recommend reselling them on StubHub to give someone else the chance to go. See Reselling tickets bought on StubHub. Lindsay is the author of this solution article.

What to do after getting scammed?

Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.

Can you do anything if you get scammed?

However, there are a few things you should do immediately if you think you've been scammed: Start by securing any accounts that the scammer may have access to. Then, freeze your credit and contact your bank or financial institution and any impacted companies to alert them of the crime.

Do I call the police if I've been scammed?

Contact the police immediately by calling 101 if: the scammer is in your area. you've transferred money to the scammer in the last 24 hours.

How long does it take for StubHub tickets to transfer?

It can take up to 30 minutes after ticket transfer for the order to confirm.

Is it better to get tickets on StubHub or Ticketmaster?

Choose StubHub if you need flexibility

If being able to customize your ticket resale process is important to you, including how you are paid, StubHub will offer you better options. While we were more inclined to choose StubHub for reselling tickets, Ticketmaster tends to be the better option for buying tickets.

How do I contact StubHub for a refund?

If any of these unfortunate scenarios happens, to get a refund: Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Explain your scenario, and provide any applicable evidence.

Is there a lawsuit against StubHub?

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions. Case Summary: StubHub, Inc. is settling a California class action alleging that its way of displaying ticket fees charged to customers violated California consumer protection laws.

Can I file a lawsuit against StubHub?

Your user agreement with StubHub likely includes what is called an arbitration clause. This prevents you from suing StubHub in most courts or joining a class action lawsuit — even if you aren't alone in your complaint.

Where is my refund from StubHub?

We will process the refund to your original payment method within 5 days. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. If your payment is pending, we'll cancel the payment. Review what to do if you need your tickets back.

Can I talk to someone at StubHub?

Interactive chat

Get help from our virtual assistant or connect with our agents to get help with your issue.

Does StubHub send tickets through Ticketmaster?

Getting your Mobile transfer tickets Print

Follow the steps to create an account where the tickets are stored. Use the same email you use on StubHub, and complete the steps to accept the transfer. The email says to look for another email: You'll get another ticket transfer email (from Ticketmaster or the seller).

Do tickets sell quickly on StubHub?

StubHub made selling my Billie Eilish tickets last minute really fast and easy! They sold in just a day and for more than what I had listed them on other places.