What to do if Apple takes money?

Report an unknown transaction or dispute a charge
  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report. ...
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.
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How do you get your money back from Apple if they take it?

Sign in to reportaproblem.apple.com. Tap or click "I'd like to," then choose "Request a refund." Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.
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What happens if Apple takes money out of your account?

Only Apple can process refunds for purchases made through an Apple iTunes account. You can contact Apple Customer Support directly at https://getsupport.apple.com/.
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Will Apple give me my money back?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
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How do I contact Apple about a charge?

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
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Can I chat with Apple customer service?

To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.
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How long does Apple take to refund?

Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund.
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How do I dispute a charge on Apple Pay?

Open the Setting app and tap Wallet and Apple Pay. Tap your Apple Card, then tap the Transactions tab. Find and tap the transaction that you want to dispute. Tap Report an Issue.
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Does Apple refund go back to your bank account?

Apple Pay uses a device account number, not your credit/debit card number. So, your refund is likely posted to your account (check your card in the wallet where you can see card details and find the device account number). Refunds post in 30 days.
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Why did Apple take my money?

If you see 'apple.com/bill' on your billing statement

Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.
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Why did Apple take money off my card?

When billing information is added or updated in iTunes Store, an authorisation request may be made to your card issuer. This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.
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Why has Apple took money out my bank?

If you were charged by Apple for something there are a few possibilities: You purchased it from the app store (or subscribed to a service) and forgot you did. Someone you share your phone with purchased it from the app store. Someone you share your Apple ID with purchased it from the app store.
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How long does Apple Pay dispute take?

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.
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Why hasn't Apple refunded my money?

Processing time might be affected by your carrier. You can contact your carrier for an update. All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
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How long do debit card refunds take?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.
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What happens if Apple refuses refund?

Apple does give refunds on a case-by-case, exception basis. They also expect the consumer to take basic steps to secure their accounts. If the refund was denied, you can contact support and see if you can get them to change their mind. Use the "Get Support" link at the top right of every page of these forums.
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How do I dispute a paid charge?

If there is an incorrect charge-off on your credit report, you'll need to contact the credit bureau directly—and you'll need to do so in writing. You can send them a “dispute” letter that outlines who you are, what information you would like to have removed, and why the information in question is incorrect.
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Can my bank dispute Apple Pay?

If your credit or debit card was charged through Apple Pay, then you will need to reach out to your financial institution to dispute that charge. Apple is not the bank, they only offer the wallet as a service for you. They are not responsible for charges that are made.
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How do I dispute a pay charge?

File a report on a disputed purchase within 60 days of the statement date on which the charge appeared. Before you officially report your issue, the law requires you to try to work out the disagreement directly with the merchant. See if the merchant is willing to provide you with a refund or some sort of store credit.
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Why does Apple take so long to refund?

Processing time might be affected by your carrier. You can contact your carrier for an update. All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
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How long does it take for Apple to charge your debit card?

Once we have received approval, Apple reserve the amount on your card until all items are available and your order has shipped. Your card will be charged when your order has shipped.
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Does Apple have 24 hour customer service?

Apple's online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
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How do I contact Apple without calling?

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
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What is Apple support toll free number?

Get support now by phone or chat, set up a repair, and more. Call Apple Support at 1‑800‑APLCARE.
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How do I stop Apple from automatically taking money?

If you want to cancel a subscription from Apple
  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
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