What time does DHL usually deliver in my area?

We deliver from Monday through Friday between 8:00 AM and 6:00 PM. The precise delivery times may differ and depend on the size of the parcel and the delivery address.
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What time do DHL packages usually arrive?

DHL delivery times are between 8 AM to 6 PM local time. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors.
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What hours do DHL deliver?

The DHL Parcel UK ServicePoints are generally open from 7am until 8pm 7 days a week.
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How do I know when my DHL package will arrive?

If you don't have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button "Only the times (without tracking number)". Then you enter your address and a time window will be displayed.
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Can I track the DHL truck?

Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s). The tracking results provide real-time details of your shipment's progress as it speeds through the DHL network.
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Journey of a shipment - How express delivery works with DHL



Do DHL text you before delivery?

Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a 'You're next' text when they are the next stop on the driver's route.
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Can you live track DHL?

DHL Express online tracking is the fastest way to find out where your parcel is. There's no need to call Customer Service when we can offer you real-time details of your parcel's progress as it speeds through the DHL Network on the way to its destination. Tracking number not 10 digits?
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Why does DHL deliver so late?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.
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What if DHL does not deliver on time?

In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. The merchant or online shop as our contract partner can start an investigation for lost items.
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Does DHL give time slots?

Your shoppers will enjoy live tracking, a 1-hour time slot and up to the minute notifications that will let them change their delivery date or location if they're not going to be at the delivery address.
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Is DHL reliable?

Overview. DHL has a consumer rating of 1.39 stars from 414 reviews indicating that most customers are generally dissatisfied with their purchases. DHL ranks 232nd among Shipping sites.
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Does DHL deliver to your door or mailbox?

DHL@home service is designed for business-to-residence shippers who desire a secure, cost-effective shipping solution. Shipments are picked up by DHL and delivered the last-mile to customers at their home, business or Post Office Box by the local Post Office using Parcel Select.
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Can I sue DHL for late delivery?

Yes, DHL provides compensation for lost packages if the claim is found to be legit after an investigation. How do I file a claim with DHL? You can manually submit a DHL claim through their online portal. To have an automated claim process Sign Up with LateShipment.com and automatically file claims for eligible refunds.
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Does DHL come early?

If you opt for DHL Express 9:00, our couriers will do whatever it takes to deliver your parcel by 9 am on the next possible business day, so your business associates can get to work on it that same day. DHL Express 12:00 guarantees a delivery before noon on the next possible business day.
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Is DHL slower than USPS?

One option is USPS Priority Mail Express International, which ships in 3-5 business days. DHL Express Worldwide continues to be in the mix—since it delivers by the end of the next possible day. UPS Worldwide Expedited ships in 2-5 business days. And, FedEx International Priority typically ships in 3 business days.
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Where is my DHL package?

Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
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What is in transit mean?

Definition of in transit

: in the process of being transported Some of the goods were lost in transit.
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How do I know exactly where my package is?

To track a package, locate the tracking number sent to you and enter it on the shipping carrier's website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.
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Do DHL leave parcel in safe place?

Thankfully, here at DHL Parcel UK we offer a handy service that allows you to leave your parcel in a designated "safe place" for our driver to collect.
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Why does my DHL package says delivered but not here?

DHL uses extensive tracking information to locate packages. They'll trace the package's transit to determine what went wrong. In most cases, a delay occurred which means the driver was unable to deliver the package on that exact day. They may have marked the package as delivered prematurely.
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What's the latest DHL deliver?

We deliver from Monday through Friday between 8:00 AM and 6:00 PM. The precise delivery times may differ and depend on the size of the parcel and the delivery address.
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Can DHL lose a package?

If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.
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Will DHL deliver without signature?

To assist our customers who do not wish to sign on scanners or on paper due to social distancing, we have temporarily enabled the Signature Release option for all shipments on our On Demand Delivery platform. Signature Release allows customers to authorize delivery with an electronic signature, prior to delivery.
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What does notice left mean DHL?

PS Form 3849, commonly referred to as a "Notice Left," is used when a mailpiece cannot be delivered when attempted by a Postal Service employee because no one is available to accept delivery.
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