What should I do if it's been over 21 days and no refund?

Though the chances of getting live assistance are slim, the IRS says you should only call the agency directly if it's been 21 days or more since you filed your taxes online, or if the Where's My Refund tool tells you to. You can call 800-829-1040 or 800-829-8374 during regular business hours.
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What happens if I don't get my refund in 21 days?

If you don't receive your refund in 21 days, your tax return might need further review. This may happen if your return was incomplete or incorrect. The IRS may send you instructions through the mail if it needs additional information in order to process your return.
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Who do I call if my refund is over 21 days?

If it has been longer than 21 days and your return is still processing, please contact the IRS directly at 1-800-829-1040 to check on your return.
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Why is my refund still being processed after 21 days 2022?

The IRS issues most refunds in fewer than 21 days for taxpayers who file electronically and choose direct deposit. However, some returns have errors or need more review and may take longer to process.
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Why is my IRS refund taking so long?

Your return could have been flagged as fraudulent because of identity theft or fraud. Some returns are taking longer because of corrections needed that are related to the earned-income tax credit and the pandemic-related stimulus payments (officially termed a “Recovery Rebate Credit”).
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Refund Status: Your Tax Return is Still Being Processed| What to do if it's more than 21 days?



How long can the IRS hold your refund for review?

The IRS can go back through three years' worth of returns or review up to six years if they find a serious error.
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Should I call the IRS about my refund?

You should call the toll-free number if you:

Have questions regarding a refund. Want the balance due amount on your tax account. Have questions on an existing installment agreement. Want to confirm your payment on an individual tax return was received by IRS.
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Who do I call if I haven't received my tax refund?

If you lost your refund check, you should initiate a refund trace: Call us at 800-829-1954 (toll-free) and either use the automated system or speak with an agent.
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Why is my 2020 refund taking so long?

COVID-19 Processing Delays

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience.
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How can I speak to someone at the IRS?

How to speak directly to an IRS agent
  1. Call the IRS at 1-800-829-1040 during their support hours. ...
  2. Select your language, pressing 1 for English or 2 for Spanish.
  3. Press 2 for questions about your personal income taxes.
  4. Press 1 for questions about a form already filed or a payment.
  5. Press 3 for all other questions.
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How do I speak to a live person at the IRS about my refund?

How Can You Speak Directly With An Agent at the IRS?
  1. Call the IRS telephone number at 1-800-829-1040. ...
  2. The automated system will ask you to select your preferred language.
  3. Once you've set your language, choose option 2 for “Personal Income Tax” instead.
  4. Press 1 for “form, tax history, or payment.”
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Should I call IRS after 21 days?

Though the chances of getting live assistance are slim, the IRS says you should only call the agency directly if it's been 21 days or more since you filed your taxes online, or if the Where's My Refund tool tells you to. You can call 800-829-1040 or 800-829-8374 during regular business hours.
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How long is IRS on hold?

In our study, the average wait time for a call to the IRS Automated Collections for Business (ACS-B) line is just over 70 minutes. When you take into account having to call back if you get disconnected, you'll see an effective hold time of a staggering 108 minutes to get through to an agent.
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Is the IRS holding refunds for 2020?

It's taking us longer than normal to process mailed correspondence and more than 21 days to issue refunds for certain mailed and e-filed 2020 tax returns that require review. Thank you for your patience. The IRS issues more than 9 out of 10 refunds in less than 21 days.
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Can I sue the IRS for late refund?

No, you can't sue the IRS for failing to promptly refund an overpayment of tax.
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Why is no one answering at the IRS?

If the IRS needs more information, you will receive a letter in the mail with the request. Because of the COVID-19 situation, the IRS has temporarily suspended phone services until further notice. This suspension doesn't affect online services, refunds, or stimulus payments.
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How does the IRS contact you if there is a problem?

The IRS doesn't normally initiate contact with taxpayers by email. The agency does not send text messages or contact people through social media. When the IRS needs to contact a taxpayer, the first contact is normally by letter delivered by the U.S. Postal Service.
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Is the IRS taking phone calls?

Rettig said the IRS expects to return to “normal” levels of phone service during the 2022 fiscal year, which he defined as “right around 70%” of calls answered, as the agency recovers from the COVID-19 pandemic. “We're currently running about 19% to 20% level of service,” Rettig said.
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What does it mean when IRS says your refund is being processed 2021?

This means the IRS has your tax return and is processing it. Your personalized refund date will be available as soon as the IRS finishes processing your return and confirms that your refund has been approved. Most refunds are issued in less than 21 days.
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Why is my refund still being processed?

If you're still waiting on your tax refund, it's possible that your tax return is taking longer for the IRS to process because it requires additional review. There are several reasons why your tax return may be delayed: Errors such as an incomplete filing status. Missing information.
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Why does my tax return say still being processed?

If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS corrects any issues and/or gets the additional information from you to continue processing your return.
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Can I chat with IRS online?

Access the PTIN online chat if you are a tax professional.

Hours are 8:00 a.m. to 5:00 p.m. Central Time, Monday through Friday. You can find out more information on how to contact this program here: https://www.irs.gov/tax-professionals/contact-the-return-preparer-program.
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How do I get a person on the phone at IRS 2020?

You can call the IRS at 1-800-829-1040 for general questions or refund status information. However, if you're not able to resolve a tax issue, it may be helpful to contact the Taxpayer's Advocate Service (TAS) at 1-877-777-4778.
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What is the best time to call the IRS?

Call at the best time.

A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time. Puerto Rico hours are 8 a.m. to 8 p.m. local time.
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What phone number is 800 829 3676?

Federal Income and Payroll Tax

Visit the IRS website or contact a local office in California. Customer service phone numbers: Tax Forms: 1-800-829-3676. Refund/Tax information: 1-800-829-4477.
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