What reasons will Apple replace iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.
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How do I get Apple to replace my iPhone?

How can I get service for my iPhone?
  1. Schedule a visit. Make an appointment at an Apple Authorized Service Provider or Apple Store.
  2. Send in for repair. Arrange to mail your product directly to Apple.
  3. Schedule onsite service. An Apple Authorized Service Provider will come to your home or office.
  4. Contact us.
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Will Apple replace my iPhone if it's under warranty?

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.
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What is Apple's policy on replacement?

Apple will retain the replaced part or product that is exchanged as its property, and the replacement part will become your property. Replaced parts are generally repairable and are exchanged or repaired by Apple for value.
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When should iPhone be replaced?

Typically, iPhones have a lifespan of three years before you will notice a decline in their performance. I've known people who can live on the same iPhone for five years with some extra care.”
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Say these 3 words to Apple, to get a FREE Replacement!



How many times will Apple replace my iPhone?

Hardware coverage

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.
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What is the average lifespan of an iPhone?

For most users, this represents approximately two years of use, which is why most people believe that the lifespan of a phone is two years. However when it comes to iPhones, you can expect between three to five years (maybe more) with proper care.
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Will Apple give me a replacement phone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool. In some cases, your coverage might be different.
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Can I ask for a replacement instead of a repair?

Laws give you more rights

If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.
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Can Apple send me a replacement phone?

Is your iPhone lost or stolen? If it's covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement.
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How much is it to replace an iPhone with Apple Care?

Under AppleCare+, each accidental damage incident is subject to a service fee of $29 for screen or back glass damage or $99 for other accidental damage. Each incident of theft or loss is subject to a deductible of $149. The back glass damage service fee is only available for iPhone 12 and iPhone 13 models.
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What is not covered under Apple warranty?

This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to ...
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Is it better to repair or replace an iPhone?

When you have a damaged phone, repairing it is often the most cost-effective option. New phones can be hundreds or even thousands of dollars, and an iPhone is a significant investment. Since you've already spent a fair amount of money on your current phone, you shouldn't throw it out because of minor damage.
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Does Apple replace products for free?

If a defect arises during the Warranty Period, Apple, at its option will (1) repair the Product at no charge using new parts or previously used Apple genuine parts that have been tested and passed Apple functional requirements, (2) exchange the Product with a replacement product of the same model (or with your consent ...
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Are Apple replacement phones new or used?

Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However, since it's done through Apple, it will be "like new".
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Can I demand a replacement rather than refund?

Consumers are entitled to a repair, replacement or refund if a product or service they buy doesn't meet one of the basic rights, known as consumer guarantees. What the consumer is entitled to generally depends on: what was bought (whether the problem is with a product or a service)
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What factors would you use to determine repair or replacement of a part?

With so many factors to consider, it's clear this decision shouldn't be made without the proper data analysis.
  • Analyze the Costs. ...
  • Consider the Age of Equipment. ...
  • Consider the Cost of Repairs. ...
  • Consider Downtime. ...
  • Consider Safety. ...
  • Consider Efficiency.
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Is it cheaper to repair or replace?

Generally speaking, it is almost always less expensive to repair a car than buy a new one. Even something as severe as an engine or transmission rebuild will cost you roughly $1,200 to $5,000 — far less than buying a new car.
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What does Apple replacement device mean?

A replacement iPhone, on the other hand, is a device that is provided to replace an iPhone that is no longer working, whether due to a manufacturer's defect or accidental damage. Replacement iPhones are typically provided through Apple's warranty program or a third-party insurance program.
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Which iPhone lasts the longest?

The iPhone 14 Pro Max delivered the longest result we've ever seen from an iPhone, while the iPhone 14 and iPhone 14 Pro both backslid from their predecessors by hours. The 14 Pro still boasts adequate battery life at over 10 hours in our testing, but it's a far cry from the 12+ offered by the 13 Pro.
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Do iPhones or androids last longer?

When it comes to the lifespan of a phone, Apple has always been the clear winner.
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Does iPhone or Samsung last longer?

Another major advantage that iPhones have over Samsung phones is the longevity of the devices. Although Samsung now offers four years of major Android updates for its flagships and mid-range phones, iPhones can easily last for five to six years.
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How fast is apple care replacement?

Your repair is covered by the Apple Limited Warranty, AppleCare+ or consumer law. We receive your original product within 10 working days.
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What are the 3 most popular iPhone repairs?

5 Most Common iPhone Repairs and How to Do Them
  • Cracked Backs. This is, by far, one of the most common problems with iPhone owners. ...
  • Damage From Water. ...
  • BatteryProblems. ...
  • Cracked or Damaged Screens. ...
  • Faulty Charging Ports. ...
  • Common iPhone Repairs (You Can DoYourself)
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Can a badly damaged iPhone be repaired?

In addition to being able to take the iPhone into an Apple Store to be fixed or replaced, under AppleCare+ it is possible to get an express replacement service.
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