What items does DHL not ship?

What Cannot be shipped by DHL?

DHL Restricted Items

Dangerous Goods (Hazardous or combustible materials including asbestos and ammunition) Firearms (Includes parts of paintball guns, pellet guns, and air rifles) Industrial diamonds/carbons (Valued over US$10,000) Jewelry (Valued over US$100, including watches)

Why won't DHL deliver my package?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.

Does DHL deliver anything?

Our Parcel products provide you with standard domestic and international parcel pick-up, delivery and return services for business customers, as well as consumers in selected geographies.

Does DHL accept dangerous goods?

DHL Freight is an established carrier of dangerous goods and can provide solutions for the transport of dangerous goods by road and rail. Dangerous goods transports are regulated by international and national regulations according to the respective mode of transport.

What you can and what you cannot send with DHL - what you can not send with courier - Best 1

Can you ship laptop with DHL?

Non-account holders may only ship a maximum of one laptop with one lithium-ion battery per package. DHL Express recommends the use of specialist laptop transport boxes. Boxes are available direct from DHL in the majority of markets. Please contact your local Customer Service team for more information.

Does DHL deliver alcohol?

DHL Express adheres to FDA and TTB requirements as well as state and local regulations. We have approved standardized practices in place that ensure shipments containing alcoholic beverages can be transported at the service level our customers request.

Can you send a phone by DHL?

With adequate cover and sensible packaging to guard against damage, you can send mobiles quite safely through the post. Whilst our couriers are experienced to handle fragile items, you may want to opt to post your mobile phone via. This helps minimise the handling and time spent in transit.

Why is DHL shipping so slow?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn't shipped it out yet. DHL can't deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

Does DHL open packages?

Our courier will inspect the shipment when the pickup is made. If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. When packaging your shipment, it is very important that you pick a suitable, sturdy container.

Can DHL lose a package?

If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.

Can I sue DHL for losing my package?

DHL allows the recipients to raise a cargo claim for a missing package sent by DHL Express within 30 days of the date when the courier shipped the parcel. You can do it in two ways—by: Completing an online form. Submitting a completed form via email.

Does DHL pay for stolen packages?

If your delivery is still nowhere to be found, the next step is to file a missing package claim with DHL. However, according to DHL policy, only the bill-to-party/shipper can file these claims. As such, the company recommends contacting the shipper/seller to make a claim.

Does DHL accept food items?

Our full range of services ensures the optimum conditions and proper compliance for perishables such as flowers, fruit, vegetables, cheese, sausages, fresh meat and fish across the supply chain.

Can I send perfume through DHL?

There are items that cannot be sent on the DHL network. Some are obvious such as animals, illegal substances, guns and explosives. But there are also less obvious items that we can't transport such as jewellery with a value in excess of £4,000, perfume and cash. Please check our full prohibited items list.

Can I send medicine with DHL?

To allow DHL Express to attempt to clear the shipment on your behalf, all of the following documentation must be provided: Copy of prescription. Drug name (trade/generic), quantity and dosage. Drug manufacturer.

Is DHL reliable?

Overview. DHL has a consumer rating of 1.39 stars from 415 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. DHL ranks 232nd among Shipping sites.

How late will DHL deliver?

DHL delivery hours are between 8 AM to 6 PM, Monday to Friday in the US. DHL doesn't offer weekend or holiday delivery in the US, unless you're willing to pay extra and make special arrangements. For international shipments, DHL Express Service point locations are open from 9 AM to 6 PM.

How fast is DHL?

3 - 10 business days.

Can I send shampoo through DHL?

Non-flammable, non-hazardous liquids, including perishables, can be sent via general air freight and DHL Express as long as they are packaged appropriately.

Can I send gold jewelry through DHL?

According to DHL, shipping gold bullion is akin to shipping illegal drugs, guns, and pornography (none are allowed without express written permission from DHL). The following commodities are NOT acceptable for transport by DHL – UNDER ANY CIRCUMSTANCES, including domestic (USA) moves.

Can you send cheese by DHL?

Our full range of services ensures the optimum conditions and proper compliance for perishables such as flowers, fruit, vegetables, cheese, sausages, fresh meat and fish across the supply chain.

Can you ship liquids?

Liquids that do not cause injury can be shipped, liquids that carry the risk of spillage can be shipped in limited quantities, while hazardous or flammable liquids cannot be shipped. Corrosive, flammable, or poisonous liquids are prohibited by all carriers. They cannot be shipped via mail.

Can I send passport by DHL?

Can I send a passport by mail or with a courier company? Yes, you can. At Eurosender, we collaborate and work with a vast network of couriers; therefore, through our Envelope service and couriered with DHL express, you can send a passport internationally.