What is the most important information when calling 911?

Know the location of the emergency.

Providing an accurate address when calling 911 is critically important. If you do not know the address, look for landmarks, cross street signs or buildings that may help the call taker to understand where you are located.

What information should you give when calling 911?

When you call 911, be prepared to answer the call-taker's questions, which may include: The location of the emergency, including the street address. The phone number you are calling from. The nature of the emergency.

What are 5 important things to know about calling 911?

Which is the most important information for a 911 officer to obtain from a caller?

Dispatchers will ask callers to provide their name, address, phone number, and whether the caller would like to be contacted. Callers have the right to remain confidential.

What are 4 things you should do when calling 911?

Calling 911: What you should know

What are 3 questions you should be prepared to answer when calling 911?

When calling 911 What is not recommended?

Do not call 911 to ask for directions, obtain a phone number of another County agency, or to contact a police officer, Sheriff's deputy or fire fighter. These calls prevent call takers from answering emergency calls.

What information will a dispatcher ask you for when you call 911?

Remember these questions: Where, What, Who, When, Why? When calling 9-1-1 for assistance, these are questions the dispatcher will ask you.

What is the most important thing to do when calling 911 or your local emergency number )?

Speak loudly and clearly. Give the 9-1-1 call taker your name, phone number and the address where help is needed. Answer the call taker's questions. Stay on the telephone if it's safe to do so, and don't hang up until the call taker tells you to.

What important information will you give when you call for an ambulance?

The operator will ask you for your telephone number. This is so that if the line is disconnected they can call you back. They will also ask you for your address and the nature of the emergency. Then, they'll have a few questions about the person, such as “Are they responsive?” and “Are they breathing?”.

What 911 asks first?

The call-taker is always required to ask the caller's name and phone number. This is in case we have to call you back, or the responders need to talk to someone who actually saw what happened. YOU DO NOT HAVE TO GIVE YOUR NAME.

What is the first question a 911 operator asks?

What's the emergency? What's wrong? Where is the emergency? Give the address, include building number, apartment number, nearest cross street.

What are the most common reasons to call 911?

Any crime in progress (robbery, burglary, prowler, fights, etc.) Any type of fire (structure, vehicle, brush, etc.) A vehicle collision, especially if someone is injured • When you or the person you care for feels at risk.

What is the first priority in an emergency situation?

When an emergency occurs, the first priority is always life safety. The second priority is the stabilization of the incident. There are many actions that can be taken to stabilize an incident and minimize potential damage. First aid and CPR by trained employees can save lives.

What are the 3 C's in an emergency situation?

What is the first thing you should do in an emergency situation?

First Things to Do in Any Emergency

Decide whether it is safer to evacuate or shelter-in-place. Once safely evacuated or sheltered-in-place, call for help using 911 and clearly explain what you know about the situation. Provide first aid for any injured people. Move any people who are injured away from further danger.

What information does the dispatcher ask for?

Why do dispatchers ask so many questions? Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number. Once the initial information is obtained, additional questions may be asked depending on the type of call.

What information should be gathered by a dispatcher?

Dispatchers ask pertinent information first. This information will include address, type of call, name and number of caller and those involved. Once the initial information is obtained, additional information may be asked depending on the nature of the call.

What are three things an emergency response operator will ask you for?

An operator will ask you if you need Police, Fire or Ambulance. Say "Fire". If you are calling using a mobile or satellite phone the operator will ask you for other location information.

Is it OK to call 911 and ask questions?

This needlessly burdens the 911 system with non-emergency calls and prevents call takers from answering true emergency calls. Do not call 911 to ask for directions, obtain a phone number of another County agency, or to contact a police officer, Sheriff's deputy or fire fighter.

Can you call 911 and not say anything?

The 911 Call Taker will ask, “Are you able to speak freely”? If the caller answers “No”, then the call is treated as an emergency. If there is still no answer, the 911 Call Taker will determine if the caller is a registered T911 user.

Does 911 know your location from a cell phone?

Doesn't Your Phone Have GPS? Despite most contemporary cell phones being equipped with GPS capabilities, that information is not automatically sent to emergency services when you call 911. Voice calls only send location through cell networks and towers as described above.

What are 2 of the steps you need to take in order to correctly text 911?

Why is it important to call 911 first?

Calling 911 can mean the difference between life and death when treating time-sensitive conditions like heart attacks, strokes and cardiac arrest!! Calling 911 can decrease the number of potentially preventable deaths related to a delay in calling 911, as identified by the DBHDS Mortality Review Committee.

When you call 911 who comes first?

The Telecommunicator answering your 911 call determines the type of service needed using a proven and efficient interview process. They provide initial help if necessary and then immediately contact the appropriate emergency agency to dispatch assistance.