What is considered damaged luggage?

Normal wear and tear, including scratches, scuff marks, stains, dents and dirt, are not covered. Every airline damaged bag policy has a disclaimer about normal wear and tear. And it applies even if you bought the suitcase the night before your flight or are checking a designer bag.
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Do airlines ever pay for damaged luggage?

Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost.
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How much can you claim for damaged luggage?

After filing a report, you have 30 days to present your luggage to the airline for repairs. In the event that AA does accept the blame for your bag, you can potentially be reimbursed up to $3,500 if you can prove that your bag met the strict requirements outlined in its baggage policies.
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What to do if TSA damaged baggage?

In order to protect your rights under Federal law and to file a valid claim, you must send your claim in writing to TSA, stating the circumstances of your loss and the exact amount you are claiming, within two (2) years of the incident. The claim must be sufficient in order to be accepted and examined by TSA.
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How do you know if your luggage is fragile?

Make sure to pack the fragile items at least two inches apart from each other and other hard objects. Pack your items as far as possible from the walls of your suitcase. I'd suggest at least five inches away from the sides. The suitcase should be packed densely, but not too dense.
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How To Claim For Damaged Baggage and Get New Baggage from Airline | Damage Property Report



Do Airlines prefer hard or soft luggage?

“Almost all U.S. airline crew members use soft-sided roll-aboard bags,” Patrick Smith, airline pilot, air travel blogger, and author, tells Reader's Digest. “My roll-aboard of choice is a 24-inch model from Luggage Works, a specialty luggage company that caters to airline personnel.
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Do hard shell suitcases break easily?

Hard shell luggage pieces have been known to crack and fall apart more easily than softer cases. The good news is that companies have been making changes to improve overall quality.
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Can you claim for damaged suitcases?

If your baggage is damaged, you should report upon arrival at the airport. Most airlines have a dedicated baggage desk within the baggage claims area. You may receive a Property Irregularity Report (also known as PIR.) You will also need to put in a written claim to the airline within seven days.
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Which airline loses the most luggage?

A recent Transportation Department report showed American Airlines ranked at the top for mishandled luggage. Having a flight delayed or canceled is many travelers' worst nightmare. But making it to your destination only to find out your suitcases didn't is a whole different kind of disaster.
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Can you sue TSA if they make you miss your flight?

Unfortunately, the harsh reality is that your passenger rights are very limited in this scenario, and the airline, the airport nor the TSA have no obligations to help you. Which means you can't claim for delayed flight or any other compensation even though it is not your own fault.
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How much do airlines reimburse for luggage?

For domestic flights, the maximum liability amount is $3,800, according to DOT regulations, while it's around $1,780 for international flights. Airlines may decide to reimburse you for more than this, but they aren't required to do so.
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Does travel insurance cover damaged suitcase?

Baggage Cover Excess

Unless you splurge for an excess-free travel insurance policy, nearly all travel insurance policies will expect you to cover part of the cost of your damaged or lost belongings. Cheaper travel insurance policies will have a higher excess, which can be a good way to save some money on protection.
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How do I write a letter to claim for damaged luggage?

In the airport of … (place) where my flight landed, I noticed that my luggage (and part of its content) was damaged. I immediately contacted the complaints desk and filled in the PIR (Property Irregularity Report) form, a copy of which is added to this letter.
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What happens to your luggage if you get bumped?

If you are bumped, whether voluntarily or involuntarily, and have checked baggage, your bags will not be removed from the plane but continue to your destination, pending your arrival later. If your flight is delayed for a long time, consider booking a hotel room and/or a rental car before everyone else does.
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How can I get out of paying for checked baggage?

These are provided as guidelines only and approval is not guaranteed.
  1. Fly with Airlines that Don't Charge for Checked Baggage. ...
  2. Earn Elite Status with an Airline. ...
  3. Choose the Right Airline Credit Card. ...
  4. Choose a Travel Card with an Airline Fee Credit. ...
  5. Avoid Basic Economy. ...
  6. Pack Light and Don't Check a Bag.
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Do you have to pay extra for fragile luggage?

If you are traveling with an item too large or too fragile to check or put in the overhead bin, you have the option to purchase a ticket for that item and have it travel as cabin seat baggage — in it's own seat on the plane. Cabin seat baggage is charged 100% of the applicable adult base fare, plus 6.25% cargo tax.
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Why you shouldn't lock your suitcase?

However, even without all this fancy tech, the locks do little to actually protect your luggage. In fact, any motivated thief can rip open your bag without breaking the lock and without leaving a single trace behind. All they need is a simple ballpoint pen.
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How do I make sure I don't lose my luggage?

8 ways to prevent your luggage getting lost
  1. While there's no definitive way to stop your luggage from getting lost, there are some steps you can take to give your bags a better chance. Make sure your bag is tagged properly. ...
  2. Make clear where it's going and who owns it. ...
  3. Avoid tight layovers. ...
  4. Make your bag stand out.
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Do airlines replace broken luggage?

Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control, according to the U.S. Department of Transportation's Aviation Consumer Protection division. The cheapest option for airlines is a bag repair.
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What type of luggage is most durable?

Aluminum is the most durable luggage material. Luggage made out of aluminum usually dents instead of cracking. Luggage made out of aluminum is heavier than other hardside luggage materials and it is also more expensive. If you want to invest in luggage that you will use for many years, this is a great option.
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Which suitcase brand is best?

  • Best Overall. TravelPro. TravelPro. ...
  • Best Overall, Runner-up. Samsonite. Samsonite. ...
  • Best Budget. Amazon Basics. Amazon. ...
  • Best Splurge. Tumi. Nordstrom. ...
  • Best for Staying Organized. Paravel. Paravel. ...
  • Most Durable. Briggs & Riley. Briggs & Riley. ...
  • Best Style. Away. Away Travel. ...
  • Best for Smaller Bags. Calpak. Calpak.
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What is the strongest material for luggage?

Polypropylene. Polypropylene is one of the strongest materials and is therefore also used in making Curv. The hard shell can withstand a strong impact. It is a good alternative for travelers who find the bags made of polycarbonate or Curv too expensive.
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What time of year is best to buy luggage?

When are the best times to buy luggage? The best time to buy luggage is at the end of summer. This is because much less travel takes place when September kicks in. Retailers work around the reduced demand for travel products by offering a host of generous deals on luggage.
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How heavy is too heavy for checked luggage?

Any item weighing more than 100 pounds and exceeding 80 inches in size must be shipped as Air Cargo. How do I check bags for international flights? If you are checking baggage for an international flight, please go to the ticket counter.
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Is it better to carry-on luggage or check it?

If you're looking to save money, carry-on bags are the better bet because most airlines allow you one free carry-on bag and one free personal item.
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