What is considered a DoorDash violation?

So this means that the customers who order DoorDash deliveries can rate you and your service poorly or highly. If you fail to complete a delivery, DoorDash will mark that as a violation. When either of these minimums is not met, you will receive a contract violation.
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How do I know if I have a violation on DoorDash?

If you receive a lateness contract violation, it will appear in the Ratings section of the Dasher app. Q: Am I going to be deactivated? A: At this time, one contract violation for lateness does not constitute grounds for deactivation. However, multiple lateness violations could lead to deactivation.
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How many violations does DoorDash allow?

If you get enough serious contract violations, you get deactivated from DoorDash. Now, there's proof of certain Dashers who have still been able to work for DoorDash after five or more contract violations.
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What can get you deactivated from DoorDash?

There are minimum Consumer Ratings and Completion Rates required to remain active on the DoorDash platform. Dashers with a Consumer Rating below 4.2 or a Completion Rate below 80% may be subject to deactivation once they have accepted at least 20 orders.
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Do DoorDash violations go away?

Do DoorDash Contract Violations Go Away? Yes, DoorDash violations go away after 100 violation-free deliveries. And because one violation will not get you deactivated, you don't have to worry if you encounter just one.
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Doordash Contract Violations: 3 Things You Need To Know



Can DoorDash fire you for being inactive?

As long as you're in good standing (i.e. good ratings in the app) you should be ok. But, if you do want or need to take more than a week off (vacation, illness, injury, etc.) you should reach out to Doordash support (via the app) to let them know ahead of time to avoid accidental deactivation.
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What happens if you get 2 violations on DoorDash?

Q: Am I going to be deactivated? A: At this time, one contract violation does not constitute grounds for deactivation. However, multiple never delivered violations could lead to deactivation. For more information on our deactivation policy, visit the official DoorDash Deactivation Policy page here.
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What disqualifies someone DoorDash?

These red flags include felony convictions, sexual offenses, DUI convictions, drug and alcohol problems, or more than three moving violations. Are you clear of these issues? If so, then you shouldn't have any trouble getting approved by DoorDash.
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Does DoorDash penalize for ending dash early?

What happens if you end dash early DoorDash? Additionally, there is not a penalty for ending a dash early. So, scheduling long shifts and then ending them when you have finished for the day is another strategy. It's important to note that you can lose your shift if you don't log in within 30 minutes of the start time.
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Does DoorDash monitor your speed?

No, DoorDash does not track your speed.
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Can you request a specific DoorDash driver?

Information. How do I place a DoorDash Drive order? Login to your DoorDash Merchant Portal and select "Request a Delivery" from the navigation menu on the left side of the screen. Follow prompts in the drive portal for requesting a driver to deliver your order.
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Do scheduled Dashers get priority?

Do Scheduled Dashers Get Priority? The Dasher Support website does indicate that the dashers who schedule their shifts ahead of time get priority. DoorDash has stated that those Dashers who are on the schedule ahead of time will be first in line to receive orders before dashers who select the Dash Now option.
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How do you ban Dashers?

To prefer or block a Dasher, open the applicable delivery in your order history. Select 'Prefer this Dasher' to prefer, or 'Block this Dasher' to block. If you had a particularly bad experience with a certain Dasher, contact your Partnership Manager to make sure corrective action is taken.
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Can a felon be a DoorDash driver?

The short answer is yes. The qualifications for this food delivery job only ask that applicants are over 18 years old, own an appropriate mode of transportation, and have a legal driver's license. There is nothing in DoorDash's guidelines that says they disqualify anyone with a criminal record from working for them.
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What is a DoorDash red card?

The Red Card is a prepaid card that Dashers use to pay for some (but not all) DoorDash orders. Each Dasher receives a Red Card during orientation or when they receive a Welcome Kit. Note: Your earnings will not be deposited on the Red Card, and it is not linked to your bank account.
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Can I delete my DoorDash account and make a new one?

If you would like to Dash again, contact DoorDash Support to reactivate your account. NOTE: It is necessary to request account deactivation from DoorDash Support so that we can quickly reactivate your account if you change your mind and would like to Dash again.
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How long can you take a break from DoorDash?

Pausing a Dash while on a current delivery

Under Dash options, tap the toggle to enable “Stop orders after this delivery.” After your current delivery is complete, you'll stop receiving new orders for up to 35 minutes. If you do not tap Resume Dash or End Dash by then, the app will automatically end the Dash for you.
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Can DoorDash blacklist you?

DoorDash Will Let Drivers Block Customers Who Make Them Feel Unsafe. Delivery workers can now block problematic customers and cancel rude people's orders.
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Can Dashers mess with your food?

No. Door dashers are not allowed to tamper with your food for any reason. They are trained to handle every order carefully and are expected to keep your food safe and fresh. If you find that your food has been tampered with, you should contact DoorDash customer service immediately.
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Why do my Dashers keep Cancelling?

Orders may be cancelled for a variety of reasons, such as: The restaurant is closed. The restaurant is out of an item. The restaurant is no longer accepting takeout orders.
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What are the busiest days for DoorDash drivers?

Depending on your area, Sunday is likely one of the best days to DoorDash. On the weekend, these morning to afternoon shifts can be busy hours—even peak hours for that day. Sunday is a three-for-one opportunity.
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Does DoorDash pay better at night?

Many people order food late at night and during early morning hours. Thus, you can make good money working during these wee hours – one of my favorites when thinking about the best times to DoorDash. You can get a lot of high-paying orders during night hours.
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What times are best for Dashers?

5 PM - 9 PM. Here's when restaurants and food delivery services are the busiest — especially on Saturdays and Sundays. This extended dinner rush will give you a solid four hours to rack up orders. Keep in mind, though, this is also the most for dashing.
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Can a store block a dasher?

As a merchant, you can rate your Dasher and each delivery experience in the Merchant Portal or Order Manager App. You can also block Dashers from delivering orders from your business if you do not want the Dasher to return to your store.
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