What if I never received my Global Entry card?

You can request a replacement card by logging into your TTP account and selecting Manage Membership. Next select Request for Global Entry Card. A $25 fee is charged for the replacement card.

How long does it take for my Global Entry card to arrive?

An official Global Entry card should arrive in the mail within two weeks, and you'll need to activate it within 30 days. You won't have to show this card at the airport, though, as it's only for land and seaports of entry—at the airport, just stroll up to the Global Entry kiosks and get started.

Can I go through Global Entry without my card?

I'm a Global Entry member but do not have a Global Entry card. Is it required that I request one? No, it is not necessary to obtain a Global Entry card to continue using your program membership at airport kiosks. A Global Entry card is only required for use at the SENTRI and NEXUS lanes coming into the United States.

Can I track my Global Entry card?

Just follow the signs to the Global Entry interview. ▶If your application says pending, go to ttp.cbp.dhs.gov, where you can check the status.

Who can I contact about my Global Entry application?

If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.

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Why is my Global Entry taking so long?

Enrollment on Arrival and Appointment Scanner can help you get Global Entry faster. Due to high demand, Global Entry applications are taking up to 18 months in some cases.

How do I get proof of Global Entry?

Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification and complete a customs declaration.

Where do I find my Global Entry card?

For members approved for Global Entry, NEXUS, or SENTRI, the KTN is the CBP PASSID. This nine-digit number usually begins with 15, 98 or 99 and can be found on the back of your NEXUS, SENTRI, or Global Entry card or by logging on to the Trusted Traveler Program website.

Can you expedite a Global Entry card?

You can try calling the Global Entry information line at (877) 227-5511 to escalate your approval process, but there's no guarantee. And recent reports from travelers suggest that CBP will not escalate an application until the nine-month mark – up from the previous standard waiting time of four months.

Can I show my Global Entry card for TSA PreCheck?

No. To receive TSA PreCheck®, you must include your Known Traveler Number (your CBP PASSID for Global Entry, NEXUS, or SENTRI members) in the appropriate field of your airline reservation, and the TSA PreCheck® indicator must be displayed on the boarding pass to access the lanes.

Where can I find my Global Entry number without my card?

If you lose your Global Entry, NEXUS, or SENTRI card, you can use the Trusted Traveler Program site to find the number.

Does Global Entry card come in the mail?

The U.S. Customs and Border Protection website states that it may take 6-8 weeks to receive your Global Entry card in the mail. However, some applicants have reported longer than expected wait times.

How long does it take to get a Global Entry card 2022?

For new Global Entry applicants, the processing time for an application can exceed 90 days. A full background check will be completed to ensure our potential members qualify for expedited processing into the United States.

Is it faster to get TSA PreCheck or Global Entry?

In most cases, Global Entry is a better choice, especially if you travel internationally. Not only does it include TSA PreCheck but it will also expedite your re-entry back into the U.S. when you arrive from abroad.

Why are Global Entry interviews so hard?

U.S. Customs and Border Protection (CBP) has alerted travelers on its website that all of its Trusted Traveler Programs — Global Entry, NEXUS, SENTRI, and FAST — are experiencing “application processing delays,” leading to low interview availability.

Can I just show up at the airport for a Global Entry interview?

You cannot walk in for a Global Entry on arrival appointment unless you are just arriving from an international trip. Since it is a walk-in visit, an interview is not guaranteed if there is a long line, but it's worth a shot to try and get an earlier Global Entry appointment.

Will I receive a new Global Entry card after renewal?

If you submit your renewal application before your five-year membership ends, CBP will give you a six-month grace period to complete and submit your renewal. Q: When will I get my new Global Entry card? A: It typically takes about one to two weeks, but some members say they've received their cards within a week.

How do I activate my Global Entry card?

Activating Your Global Entry Card

To activate your card, log into your Trusted Traveler Program (TPP) account. After you log in, click on the “Activate Membership Card” button under the Program Membership(s) section.

Why doesn't my Global Entry give me TSA PreCheck?

What should I do? First, check that your membership has not expired by looking up your account here. If still active, confirm with your airline that your KTN, name, and date of birth are accurate and that your airline participates in TSA PreCheck®.

Do you get your passport stamped with Global Entry?

The stamp is placed on a passport or travel document and notes the date of admission, class of admission and admitted until date. This version of the I-94 is issued by Global Entry (GE) kiosks. GE is a program that allows expedited clearance for pre-approved, low risk travelers.

Can I use my Global Entry card as ID at airport?

As of April 1, 2022, nearly 13 million Californians have upgraded to a REAL ID, which is easy to do when you renew. You may not need a REAL ID to fly or enter secure federal buildings if you currently have a valid passport, military ID, Global Entry Card or other federally approved document.

Do you get a card for your known traveler number?

No, there is no TSA PreCheck card. Travelers should enter their Known Traveler Number in their airline reservation to receive a TSA PreCheck® indicator on their boarding pass.

Can I find my known traveler number online?

If you are a member of the TSA PreCheck® Application Program, look up your KTN online.

Why haven't I received my known traveler number?

If you have not received an acknowledgment from TSA regarding your request within 10 days, you may contact us at 866-364-2872 or email at [email protected] to ensure we received your request. Most Internet providers impose a 25-megabyte limit on files sent through email servers.

Can I go through TSA PreCheck with a known traveler number?

Your trusted traveler card will not grant you access to TSA PreCheck® lanes, instead you must add your PASSID number in the KTN field when making airline reservations to ensure the TSA PreCheck® indicator appears on your boarding pass.