What happens when a FedEx driver hits your car?

Contact the Police.

The police will come out to the accident scene and complete a police report. They will investigate the accident and assess the damages. This report can prove that your damages were caused by the FedEx truck. The officer will talk with you, the FedEx driver, and with any witnesses.

What happens if a FedEx driver hits a car?

FedEx has insurance policies to help them cover costs associated with a driver's mistake. Your claim is likely against the company, not the individual driver. So you will not be filing for a judgment directly against the driver. Instead, the company's insurance policy would likely pay out any potential settlement.

Do FedEx drivers get fired for accidents?

A FedEx driver involved in an accident while on the delivery route or traveling to or from the route is acting within the scope of employment by driving the vehicle. However, even beyond the driver's conduct, you may also have a claim against FedEx directly for negligence.

What to do if FedEx damages your property?

You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form. For damaged items, attach documentation such as proof of value (invoice or appraisal) and photos of the damage.

How do I file an auto accident claim with FedEx?

Call customer service at 1.800. GoFedEx 1.800. 463.3339. Complete a claim form and e-mail, fax or mail it (see step 3).

FedEx Truck Slams Into 100-Car Pileup

Does FedEx pay damage claims?

You can file a claim online for a FedEx Express^®, FedEx Ground^®, or FedEx Freight^® shipment that's damaged, lost, or missing contents. You'll need your tracking/PRO number and any necessary supporting documentation, such as a photo of a damaged package, serial number of lost merchandise, or copy of a receipt.

Does FedEx pay for your insurance?

FedEx does not provide insurance coverage of any kind. FedEx Standard Conditions of Carriage exclude liability on the part of FedEx for loss, damage and delay in certain circumstances. Senders should note these conditions carefully and where necessary obtain insurance cover to protect their interests.

How much is FedEx liable for?

The first $100 of value in your shipment is included in your shipping rate at no extra charge as part of our standard $100 limit of liability.

How long does a FedEx damage claim take?

Most cases are resolved between 5-7 business days after your claim form has been received, unless additional time for research is required.

Who is responsible for filing a claim with FedEx?

The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.

Do FedEx drivers have cameras?

The FEDEX van, Delivery truck backup side cameras have a 130° Degree viewable angle, they waterproof and have auto ultra high definition night vision.

Who has more accidents FedEx or UPS?

If you ever find yourself driving next to any sort of commercial truck, keep in mind that accidents may be more common than you may think. These numbers show a few things: while there are still more UPS accidents than FedEx accidents, the number of FedEx accidents has skyrocketed over the past few years.

How many days can you miss at FedEx before they fire you?

How many unexcused absences can you have at FedEx? You're allowed 3( no call no shows )before they terminate your employment.

What can you sue FedEx for?

If you have sustained any kind of injury in an accident with a FedEx truck or during any interaction with FedEx and your injury was caused by negligence, you may be able to sue FedEx or another party. There are many ways FedEx workers, contractors, and trucks can cause injuries.

Does FedEx deny claims?

The shipping company takes no responsibility for the packing of items. If there were damages due to poor packing, the fault lies with the sender. If the box shows no exterior damage but the product is damaged, this classifies as a packing fault and your claim will be denied.

Does FedEx do investigations?

Originally Answered: How does UPS / FEDEX investigate lost / stolen packages? They have their own procedures that involves both in house security investigators and if necessary local police departments.

How long does FedEx take to investigate a claim?

How long will the claim resolution process take? Most cases will normally be resolved within 1 to 2 weeks after we receive your claim form and additional claim documentation, unless additional time for research is needed. Note: research may take longer depending on the complexity of the matter.

When should you file a claim with FedEx?

If your shipment experiences concealed loss, damage, delay or collect-on-delivery (C.O.D.) payment, you should file a claim within 21 calendar days of the delivery date. For any non-delivery or misdelivery of your shipments, you should file a claim within nine months of the ship date.

What does filing a claim with FedEx do?

A Loss and Damages claim with FedEx is exactly what it sounds like. You are letting the shipper know that a parcel that you paid them to deliver has either not arrived at the destination, or arrived in a damaged condition.

Is FedEx declared value the same as insurance?

FedEx Declared Value is not insurance.

The declared value of a package is FedEx's maximum liability for loss or damage due to the mishandling of the shipment. FedEx does not provide any kind of insurance. Find more details in FedEx's Service Guide.

Can you negotiate with FedEx?

Can UPS and FedEx Contracts Be Negotiated? Every aspect of your shipping contracts can be discussed to ensure that you're getting fair FedEx and UPS negotiated rates, plus you can enter into renegotiations at any time. Not only is it possible to negotiate these contracts, but it's also vital.

How long does it take to get insurance at FedEx?

Package handlers get health insurance benefits after working for 1,000 hours. They can choose medical, dental, and vision benefits. These benefits apply to them and their dependents.

Does FedEx give Christmas bonuses?

No holiday pay are bonuses.

What benefits do you get after 90 days at FedEx?

Full-time package handlers are eligible for medical/prescription drug, dental and vision coverage after 90 days of employment. For part-time package handlers, benefits are available after 1,000 hours worked.

Will FedEx fire me for a no call no show?

You're allowed 3( no call no shows )before they terminate your employment.