What happens to my smart meter if I leave British Gas?

Once they have been transferred or enrolled, it will mean that if you temporarily lost your smart meter services such as automated meter reads and a fully functional smart energy monitor when you changed supplier, these services will be restored and you won't lose them again in the future.

Will my British Gas smart meter work with another supplier?

All they can do is to pass it on to your supplier. If you decide to switch, the DCC can then share your data with your new supplier, meaning you don't have to send manual meter readings. Most importantly, your smart meter will stay smart with your new supplier.

What happens to your smart meter when you switch?

When you switch supplier with a first-generation meter it will continue to accurately record your energy usage as before. However, if the new supplier can't run your meter in smart mode, you may need to temporarily take manual meter readings. Energy suppliers must tell you if this is a risk.

Can smart meters be transferred?

Yes, you can. The new, second-generation meters, allow you to switch your provider without any disruption to your meter readings or billing. They'll carry on sending your readings automatically and your bills will be based on your energy use.

What happens if I unplug my smart meter British Gas?

Will I lose all my data if I unplug my smart energy monitor? No. It automatically refreshes your information when you plug it back in.

Why I Regret Having a Smart Meter Fitted

Can I just unplug my smart meter?

The built-in battery can last for up to four hours, so you can unplug it for a short while if you need to.

What happens when you unplug smart meter?

If you'd prefer not to use the IHD (or want to free up some plug space), not to worry. You can unplug and store the device without impacting the connection of your smart meters. As the smart meters use the Wide Area Network (WAN) to send us your meter readings, they'll be unaffected by the function of any IHD.

Can I use my old smart meter with new supplier?

Yes. If you have a smart meter, you can switch energy supplier and tariff in exactly the same way that anyone with a traditional meter can. In fact, with a second-generation smart meter, you should be able to switch energy supplier without any interruption to your energy readings or bill payments.

Why doesn my smart meter work with a new supplier?

This is most likely to happen if you have a first-generation smart meter than is not yet connected to the central wireless network and the new supplier cannot read it. Your meter should become smart again in future once it is connected to the central wireless network so your supplier can read it.

Why you shouldn't get a smart meter?

The chief concern of smart meter critics, besides the cost, is the potential privacy concerns that come with a household's data being transmitted to a supplier.

Do smart meters need wifi?

No. Smart meters use an entirely separate, bespoke wireless system. You don't need Wi-Fi in your home for it to work and it won't use your Wi-Fi if you have it. Your smart meter and in-home display communicate via a secure national network which is solely for smart meters.

Do I have to have a smart meter with British Gas?

Smart meters are not compulsory; it's entirely your choice. The government requires energy suppliers to offer smart meters to all homes and small businesses across Great Britain by the end of 2025, but whether you accept them is completely up to you.

Do you need separate smart meters for gas and electricity?

Do I need one smart meter for gas and another for electricity? Yes, if you're a dual-fuel customer, both meters will need to be replaced. Your supplier will aim to install both meters on the same visit to make things as easy as possible.

Can I switch to British Gas if I have a smart meter?

Switching energy supplier with a smart meter

Having a smart meter doesn't stop you switching energy supplier. But if you're getting one fitted as part of the changeover, a technician will need to visit. Your new provider will arrange a date with you. But don't worry, your energy supply won't be affected.

Will a British Gas smart meter work with EDF?

You can switch to EDF if you already have a smart meter. If you have a newer smart meter, called SMETS2, we should be able to take your meter readings automatically. We're gradually updating SMETS1 meters, so they'll have the same functionality as SMETS2 smart meters.

Do they remove old meters when installing smart meters?

During a smart meter installation. When the engineer arrives, they will usually do a visual inspection of your boiler and other gas appliances to check they are working properly. They will take final meter readings from your old meters before removing them – this makes sure your account is up to date.

Are smart meters compulsory 2021?

Is a smart meter compulsory? The simple answer is 'no'.

Should I say no to smart meters?

Smart meters are not mandatory and you have the right to refuse one if you wish. However, if your current meter is too old, it can be a safety hazard to not get it replaced. Speak to your energy supplier about your concerns if this is the case.

Are smart meters specific to a company?

You'll need to arrange installation of the smart gas meter and smart electricity meter with each supplier separately – and you'll have to be at home for both. You won't need two in-home displays though. The supplier installing the first smart meter should set up your in-home display for that meter.

What are the cons of having a smart meter?

Will my bills go up with a smart meter?

There is no up-front cost for a smart meter – instead the price of the whole smart meter programme is absorbed into everyone's energy bills. The real-time display should theoretically even lead to cost savings, as research suggests that people who monitor their energy consumption use less.

How do I reactivate my smart meter?

Can I turn my smart meter in home display off?

Your smart meter continues to work, even if your in-home display has turned off. Your display holds up to 13 months of data in its memory so you'll still be able to see how much energy you've used. My in-home display is faulty. What can I do?