What happens if my tickets don't sell on Vivid Seats?

It is absolutely free to list your tickets on Vivid Seats! Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. If your tickets don't sell, you won't be charged.
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Can I get my money back from Vivid Seats?

Unfortunately, no. As our Sales Terms and Conditions state, all sales are final.
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How do I know if my tickets sold on Vivid Seats?

To confirm your listing, log into your account at VividSeats.com and click “Sales” on the Listing Manager page. There, you will see a list of all the orders that you still need to confirm and the links to do so.
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Are all sales final on Vivid Seats?

As our Sales Terms and Conditions state, all sales are final. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory.
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Can you trust Vivid Seats tickets?

Is Vivid Seats legit? Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year.
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How to Accept Electronic Ticket Transfer from Ticketmaster | Vivid Seats



Why are Vivid Seats fees so high?

At Vivid Seats, it's our goal to bring you the best bargain on tickets. In order to do so, we have service charges applied to every order. The service charge covers the cost of all company operations required to facilitate transactions and maintain our industry-leading customer service.
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Can I contact the seller on Vivid Seats?

As an intermediary party, Vivid Seats is committed to honoring the prices that they set and protecting their personal information as well as yours. Therefore, we cannot provide you with the contact information for any seller, or vice versa.
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What happens if you buy playoff tickets and there is no game Vivid Seats?

Important Note for “If Necessary” Games – If you buy tickets for a playoff game (or games) that may not occur (for example, Games 5, 6 and 7 of a “best of seven” playoff series), and if such game (or games) does not occur, Vivid Seats will refund your money in full.
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How do I avoid fees on Vivid Seats?

How to avoid paying ticket service fees. Vivid Seats has a rewards program where you can earn cash back on your ticket purchases and redeem it in the app. You can also check out credit card perks, like the Savor Rewards card from Capital One, which gives customers 4% cash back on entertainment.
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Why are my tickets not eligible for resale?

Not all events or tickets are available for Fan-to-Fan Resale. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. In order to resell your tickets for events in the U.S., you must have a U.S. bank account.
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How fast does Vivid Seats pay you?

In most cases, you can expect to receive payment seven business days after the event for which you sold tickets for.
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Does Vivid Seats sell tickets after the game starts?

Ticket availability often decreases as an event approaches, so we strongly recommend buying any tickets as early as possible. We are, however, able to provide tickets to most events until a brief period of time after the event has started.
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How do I file a claim with Vivid Seats?

You may submit a Claim Form by mail to Vivid Seats Purchase Settlement, c/o Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103. You may also submit a Claim Form online at www.TicketPurchaseSettlement.com.
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How do I get a refund on my full ticket?

Individuals who need to cancel tickets are required to file a Ticket Deposit Receipt (TDR) online on the IRCTC portal. The refund will be processed at the bank of the customer who has made payment from their respective bank accounts. The tickets will be refunded within a time period of 5 days.
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How do I transfer tickets from Vivid to Stubhub?

Re: Transferring tickets from Vivid Seats

You should go to your account on Ticketmaster, AXS or whereever you accepted the tickets and you should be able to transfer the tickets to your Stubhub buyer.
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Is Vivid Seats cheaper than Ticketmaster?

Vivid Seats: For the same tickets, Vivid Seats is charging $53.66 each, with $13.66 of that being made up of fees. That's lower than SeatGeek and much lower than Ticketmaster.
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Who has less fees Vivid Seats or StubHub?

StubHub's fees are reportedly a little higher than Vivid Seats' on average. Total costs can range from 20% to 50% of the original price. StubHub does have decent customer service but it is nowhere near as highly recommended as Vivid Seats.
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Why did Vivid Seats charge $1?

Please note, you may see a pending charge of $1 on your credit card account; this is simply a temporary authorization hold to ensure the account is active; it will drop off automatically within a few days.
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How is Vivid Seats sell tickets before Ticketmaster?

All tickets listed on Vivid Seats are managed and owned by professional ticket resellers and pre-screened individual sellers. We don't own or generate tickets; instead, we focus on providing a secure, controlled marketplace and facilitating exchanges between ticket sellers and fans.
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What happens if you buy tickets to a playoff game that doesn t happen Ticketmaster?

If you have purchased ticket from our website using a credit card, the ticket price will be automatically refunded to the credit card you used at the time of purchase. If you have purchased ticket from our website using your PayPal account, the ticket price will be automatically refunded to your PayPal account.
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What happens if you buy finals tickets and your team gets eliminated?

If you team ends up being eliminated or doesn't make it as far as you have tickets for they will either give you credit to use for tickets, or a refund, that is how it works for buying directly through the team, if you buy through vivid, refund would probably be the only option, you could reach out to vivid to see what ...
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Which ticket website has lowest fees?

Top 10 Online Ticketing Platforms with Lowest Fees {2023}
  1. Eventix. Eventix is an event management and ticketing platform that provides the smoothest experience in organizing and selling tickets for any event. ...
  2. Tix. ...
  3. TicketSpice. ...
  4. RegFox. ...
  5. Ticket Tailor. ...
  6. Eventzilla. ...
  7. Showpass. ...
  8. TicketSource.
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How much does Vivid Seats charge to sell tickets?

Listing tickets on Vivid Seats is free! Once tickets sell, a 10% seller fee will be deducted from your total sale price.
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How long does Vivid Seats take to confirm?

Once the seller confirms your order (usually within moments), we'll send you an email containing your order details and estimated shipping or delivery date.
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Does Vivid Seats send tickets through Ticketmaster?

Tickets can only be transferred though the ticketmaster email system. Even if you "buy" on vivid, the seller will have to transfer from ticketmaster.
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