What happens if Amazon suspends your account?

If your Amazon account is suspended you'll be notified by email, and until the suspension is removed you won't be able to sell on Amazon. Account suspensions are either because you've failed to meet Amazon's seller performance standards, or you've violated one of their selling policies.

How long does Amazon suspend your account?

How long is Amazon Suspension? Amazon suspends an account for 17 days. If you do not reply with an appeal within this time frame, your account might get permanently suspended. If they reject the appeal, you'll get at least 3 chances to re-appeal.

Why do Amazon accounts get suspended?

In short, account suspension means that you will no longer have any selling privileges. This occurs when a seller has violated Amazon's policies, terms, or conditions while carrying out his selling activities.

How do I open an Amazon account after suspension?

To open a new Amazon account after suspension, there are three potential options: you can purchase an existing seller account, you can send an email to Amazon founder Jeffrey Bezos for possible assistance, or you can set up a new legal entity.

How long does it take for Amazon to unban your account?

Usually, it takes up to 48 hours for Amazon to revert their decision, but let's be realistic,you're not the only one they're attending. How many sellers are there on Amazon again? And, don't be tempted to send multiple letters or status requests, it will not make the appeal process run faster, unfortunately..

My Amazon FBA Seller Account Was Suspended

Will Amazon ever unban me?

Include a Plan of Action (POA) alongside the letter that explains why you should get unbanned. You can also send the appeal letter to [email protected]. Note that it can take some time until you receive a response. Amazon is swamped with different requests from users, and getting through to it isn't easy.

Why did Amazon suspended my account for unusual activity?

Frequent changes of billing/shipping address and name—If the platform's security system detects unusual activity, such as arbitrary and frequent changes in the address details, it will probably suspend your account. If you need to change the address, at least keep the same name or contact customer support for advice.

Can I get my Amazon account back?

To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won't be able to make changes to your Two-Step Verification settings until your identity is successfully verified.

Can u get banned from Amazon?

It appears Amazon will ban accounts if they determine someone is taking advantage of the system. The number of returns and the kinds of metrics they are using that will trigger a ban is unknown. It can be difficult for customers to avoid being banned if they don't know what the criteria are.

How do I stop my Amazon account from being suspended?

Prevent the Amazon account suspension by ensuring that all items are in perfect condition and make sure that they are not damaged during shipping. So go for quality control and protective packaging materials – especially if you're shipping fragile goods.

Can Amazon suspend your account for too many returns?

However, it doesn't mean that you can abuse the system and use it as a try-out/rental service. The Seattle-based company has tightened the policy and over the last few years, a lot of Amazon accounts have been suspended when users request refunds excessively and there is no way to appeal the decision.

How long does it take for Amazon to reactivate account?

Sometimes account services can take up to 24 hours to reactivate an account.

How many Amazon returns is too many?

Returns are often part of online shopping, but if you make 5-10 returns per month or more, you may want to be on the lookout for a warning from Amazon. Many shoppers report receiving a warning or even being banned from the site if more than 10% of their orders resulted in a return.

Can Amazon sue you?

But Amazon customers should remember that they can still sue Amazon for bodily injuries or property damage, especially if the amount offered doesn't cover their expenses.

Why did I get a message saying my Amazon account is suspended?

But beware: as we said, this is a phishing scam. The malicious email starts like this: “You are receiving this email because you are an Amazon customer”. Then the email states that, due to a problem involving billing information, your Amazon account has been temporarily suspended.

Can you go to jail for scamming Amazon?

An Amazon shopper faces up to 20 years in jail for $290,000 fraud. Prosecutors say he bought Apple, Asus, and Fuji products, then mailed cheaper items as returns.

Does Amazon ever reject returns?

Any items returned without original documentation will be rejected. Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.

Why does Amazon not want me to return?

In some cases, Amazon could determine that a refund can be issued without a return. This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it's not worth the logistical hassle.

What is Amazon account reinstatement?

Reinstatement of a suspended account is the process to get the seller's account back up and running. Account suspensions can be classified mainly into two categories, as described below: Listing suspension - occurs when a certain product listing gets suspended for a particular reason (more on the list of reasons later)

How do I appeal an Amazon review suspension?

From the Performance dropdown in Seller Central, select Performance Notifications. Find the suspension notice that you received, click the Appeal button, and then the Appeal Decision button. In the form provided, enter the details of your Plan of Action.

Can you get in trouble for returning stuff?

The short answer is – yes, it is possible.

What is considered return abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.

Why do they scan your ID when you return something?

Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.

Is serial returning illegal?

Ultimately, the decision to ban serial returners is up to you. All store policies require a balance between providing customers with a positive, rewarding experience and protecting your business in a manner that's fair. Whatever you decide, be transparent with your policies.

How long does it take to get reinstated on Amazon?

The time taken for Amazon account reinstatement varies from project to project. We deliver a solution as soon as possible after you fill us in with all the information. Ordinary cases take 24-96 hours. If it is a complex case, the hours can increase.