What does black flame mean on DoorDash?

Historical hotspots are shown as the flame icon without the red area around them and say “Previously busy Hotspot zone” at the bottom of the screen. You will see historical Hotspots when it isn't busy enough to create a dynamic Hotspot.
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What does the flame symbol mean on DoorDash?

Then, while you are dashing in an area of your choice, you will see spots near you marked with a red flame icon. Those areas are called hotspots, and they are the areas where you can accept the most orders. The busiest times are generally during lunch and dinner rushes.
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What do the colors mean in DoorDash?

Usually, it's simply a driver shortage. Using easy numbers to visualize it, this isn't the actual numbers. Let's say there are 100 open spots for dashers in a zone. At 100 dashers, it greys out. It turns pink at 90-99, red at 80-89, and blood red at 70-79.
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Why is my DoorDash map black?

Set By Battery Saver - This option will be shown for all devices running on Android 9 and below and as the name indicates, the app would switch to Dark mode based on the Battery Saver setting on your device.
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What does dark red mean on DoorDash?

The heatmap on the homescreen of the Dasher App is updated in real time and will tell you when and where it's busy. When the heatmap is red or when it says that it is “very busy” or “busy”, you can Dash Now or navigate to the “busy” areas to Dash and take advantage of high customer demand.
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DoorDash Hotspots: No Orders vs Orders



Does DoorDash monitor your speed?

No, DoorDash does not track your speed.
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How do I know if I'm a top dasher?

To find out if you are a Top Dasher, first go to the DoorDash driver login, then go to your Account in the Dasher app. Then tap Dasher Rewards. You get any Top Dasher rewards for the remaining of that month.
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How can you tell messed up DoorDash?

How can I report a missing or incorrect item from my order?
  1. Select an order from the Orders tab.
  2. Tap "Help" in the top right-hand corner.
  3. Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario.
  4. Follow the prompts on the screen.
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Can someone ride with you while you DoorDash?

It is entirely up to you to complete the delivery service yourself or to delegate the tasks to your employee or subcontractor. Someone else may drive for you or help you drop off deliveries, however they must have a valid Dasher account as well.
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Can Dashers see what you order?

Generally, DoorDash drivers will see some basic information about you when they choose to accept your order. They will see your name as well as the address where you'll be getting your food (likely your residence). However, DoorDash drivers will not see what food you ordered or your order history.
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Can Door Dashers take multiple orders?

Batched orders allow Dashers to quickly complete two or more orders in less time than usual. Often, batched orders will be picked up at the same restaurant, which increases a Dasher's earnings and efficiency. These batches may happen from time to time, especially during peak hours.
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How do you know if you get fired from DoorDash?

When you get deactivated, DoorDash notifies you via the Dasher app and an email. The in-app alert shows that it happened, and the email clarifies the reason. If you can appeal the decision, the email will state how you can begin the process.
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Can DoorDash fire Dashers?

The Dasher Deactivation Policy may be found here. There are minimum Consumer Ratings and Completion Rates required to remain active on the DoorDash platform. Dashers with a Consumer Rating below 4.2 or a Completion Rate below 80% may be subject to deactivation once they have accepted at least 20 orders.
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Can you tell DoorDash to not knock?

A: You can text or call the customer via your Dasher app. For example: “Hi, it's your Dasher. I'm healthy, but I'd like to request a “No-Contact Delivery” given everything going on.
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What happens to Dashers that steal food?

If DoorDash determines that a driver stole an entire order or even part of it, it is immediate grounds for account deactivation. DoorDash will fire the driver, and the driver will never be able to work for DoorDash again—although they may sign up for accounts on other food delivery apps.
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How do you know if a dasher stole your food?

If you're unable to contact your Dasher through live chat or phone and you're sure it hasn't been delivered to the wrong house, you might start to suspect they stole your food. The most important thing to do is contact DoorDash using their help page. You can also call Customer Service at 855-431-0459 in the US.
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Should you knock when doing DoorDash?

If the customer asks you not to knock, don't knock. If they ask you to put the food somewhere specific, put it there. Most of the time, DoorDash customers leave pretty straightforward instructions. But if you come across something complicated or confusing, feel free to contact the customer about it.
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Can I get free food from DoorDash?

DoorDash offers free deliveries to new customers on orders over $10. Once you sign in to your new DoorDash account, go to the Home screen. You will see a tile at the top of the screen that says Get $0 delivery fee on your first order over $10!.
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What are Dasher violations?

A DoorDash Contract Violation is a formal notice that you have violated some part of the DoorDash Dasher contract expectations. You receive a contract violation as soon as DoorDash clocks your violating behavior. DoorDash keeps track of your movement and actions, so they are quickly aware of all contract violations.
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How many violations can a dasher have?

A: At this time, one contract violation does not constitute grounds for deactivation. However, multiple never delivered violations could lead to deactivation. For more information on our deactivation policy, visit the official DoorDash Deactivation Policy page here.
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Do top dashers get a bonus?

In 2021, DoorDash also provided a new Top Dasher perk. Now, if you qualify for the program, you will gain access to high-value orders. You will have a 50 percent rise in high-value orders, which are $35 or more in cost. All of these benefits will result in extra income for dedicated and experienced dashers.
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Do top Dashers get priority?

Delivery Priority: If two DoorDash drivers are able to accept the same order, the driver with Top Dasher status will be given priority. High-value Order Priority: Top Dashers will also get priority over orders with a total value of $30 or more.
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Do scheduled Dashers get priority?

Do Scheduled Dashers Get Priority? The Dasher Support website does indicate that the dashers who schedule their shifts ahead of time get priority. DoorDash has stated that those Dashers who are on the schedule ahead of time will be first in line to receive orders before dashers who select the Dash Now option.
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