What does Best Buy do with their returns?

Refund method and timing
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item. For returns by mail, once we receive your return, we will process it within 7–10 business days.
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What does Best Buy do with unopened returns?

Although not customer facing in our policy language, we will accept unopened returns outside of the return window, as long as the SKU is still carried and sold by Best Buy within our current assortment. This option is available to customers with and without a proof of purchase.
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Does Best Buy track your returns?

Best Buy, other chains pay to track customers' shopping behavior and limit items they can bring back. Every time shoppers return purchases to Best Buy Co., BBY -1.07%▼ they are tracked by a company that has the power to override the store's touted policy and refuse to refund their money.
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What does Best Buy do with returned phones?

Any phones that are returned are wiped and sent back, no mobile phones are ever re-sold.
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What does Best Buy do with returns Reddit?

We try our best to keep our customers satisfied. If you have an item that does not have a Serial Number, is unopened, and is still active in our system, we may grant you a return. However, you will get the lowest selling value of the item within the last 30 to 90 days, no tax, and onto a store gift card.
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What Is Best Buy's Return Policy?



Can Best Buy deny a return?

Best Buy Return Policy Exceptions

The Best Buy open box return policy allows returns for a full refund as long as the items are returned in like-new condition, with all accessories and original packaging. Best Buy might deny a return or deduct a nonrefundable fee from the refund for missing package components.
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Does Best Buy refund stolen packages?

You can call 1-888-BEST-BUY to explore options but if they can't replace it you will have to file a claim. Some items can be replaced but also if its a high dollar amount a claim would need to be filed.
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How strict is Best Buy return policy?

Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy.
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Can I return something to Best Buy without the box?

Don't let that stop you from returning something to Best Buy. From their site, “If you do not have all the original packaging or accessories, that's okay too. We can process a return with a nonrefundable deduction on your refund for what is missing.”
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Can I return my iPhone if I opened it?

iPhone/iPad return policy

If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
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Do returns hurt your credit?

By completing the return before your credit card company reports a high balance to the credit bureaus, you'll avoid a change to your credit scores. If you don't make your returns before your credit is reported, the purchases you plan to return will be included in your balance and raise your credit utilization ratio.
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Can Best Buy ban you?

Your ban is in place with Best Buy for one year from the date you received your warning from Best Buy. You will No longer be able to exchange or return any items from any Best Buy store.
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Can you return too much to Best Buy?

Best Buy is punishing customers who return too many items — and it's a disturbing trend sweeping across the retail industry.
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Does Best Buy give cash for returns?

Yes you can get a cash refund. Keep in mind anything over $800 will be mailed to you. As per the Best Buy Policy: If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days.
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Can I return a used vacuum to Best Buy?

Best Buy has a 15 day return policy on appliances. Sorry, there was a problem. Please try again later. The only reason why you'd be able to return this product is if it had a defect when you turned it on or if the carpet cleaner had a broke or missing part.
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Do returns have to be in original packaging?

Original packaging is not necessary

When you return an item, you do not have to return it in the original packaging in order to get a refund, given that it meets consumer guarantees.
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Can I return Macbook after opening?

Yes. Provided you get it back within 14 days. If you bought it directly from an Apple Store or the Apple Online Store, Apple has a 14 (28 in some countries) day return policy no question asked. Opened or unopened it does not matter.
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What is Best Buy's return policy on electronics?

Best Buy's return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.
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Does Best Buy investigate lost packages?

If the shipment was screwed up by the shipper (lost, wrong address) ups is supposed to investigate, refund bestbuy, who then refunds you. If the shipment was delivered according to ups then bestbuy is supposed to investigate. If it is determined that is was stolen then it becomes and police and home insurance matter.
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Can Best Buy track stolen laptop?

The only 2 things they can track it by are really the MAC and serial, and even if those pieces were/are documented, tracking the product is a whole other story. There is a product (best buy SKU 1262969) that enables LE to get to your laptop if it connects to the internet.
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What happens if someone steals your package?

If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement.
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Can I exchange my Airpods at Best Buy?

Yes, as long as you are within your return period which is 15 days or higher is you are an elite or elite plus member. Sorry, there was a problem. Please try again later. Sorry, there was a problem.
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What is return abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
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Can you have a 700 credit score with collections?

Yes, it is possible to have a credit score of at least 700 with a collections remark on your credit report, however it is not a common situation. It depends on several contributing factors such as: differences in the scoring models being used.
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Why do they scan your ID when you return something?

Stores will often ask you to show your driver's license (or other government-issued ID) when you return a purchase and then record your information along with information about the returned items to help identify patterns of return fraud or abuse.
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