What does Apple do with trade in products?

If you accept the trade-in estimate in the store, we'll give you instant credit toward a purchase or a gift card you can use anytime. If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we'll arrange for you to send us your current device.
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What does Apple do with old Apple products?

As part of its Material Recovery Lab, Apple has invested in large machinery typically used at e-waste recycling facilities. Daisy can take apart iPhones to recover materials such as cobalt, aluminum and tin, which are then recycled back into the manufacturing process.
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Is Apple trade-in a good idea?

You won't get cash with Apple, but trade-in credit is the next best thing. The thing is, it depends what you're trading, and what kind of condition it's in. Newer devices earn much more money than older ones, and if they're in pristine shape, you can expect a decent value.
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Why does Apple give so little for trade ins?

Apple sometimes shifts the trade-in prices that it offers, so it's worth shopping around. The Apple gift card you receive for a standard trade-in can be put towards a purchase from the Apple online store or an Apple retail store, but Apple trade-ins are limited in scope because there's no option to get cash.
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What does Apple do with returned phones?

They get sent off to the factory. Where they are checked for the problem then disassembled. Useable parts are then used to remanufacture phones. They don't just simply turn around and resell returns as used refurbished phones.
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Why Apple Wants Your Old iPhone



Are returned AirPods resold?

Some used AirPods remain linked to the previous owner's iCloud account even after a factory reset. The issue affects sales of refurbished AirPods that are returned through retailers including Walmart. One refurbished company stocked more than 30,000 pairs of AirPods that were already meant to be resold.
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Can you keep buying and returning Apple products?

There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
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What happens if Apple rejects trade in?

If you reject it, we'll cancel the trade-in, return your current device, and charge the original trade-in value to your card. No matter what, we'll send you email updates about the progress of your trade-in, so you'll know what's happening at every step.
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Does Apple accept trade in with new screen?

Answer: A: No, unless it was replaced by an Apple store or an Apple Approved Service Provider (AASP).
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Does Apple take AirPods for trade in?

How did you go about that? You cannot trade in any types of AirPods for the next pair. You can sell them third party but there is no way to do a trade in. Apple just does not do that.
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Why you shouldn't trade in your phone?

As phones become more expensive, trading in older models is one way for consumers to afford to buy new editions. But trading in old devices can be risky if any data is left behind. Russ Ernst, an executive at data sanitization company Blancco, called this a "ticking time bomb," and he has advice for avoiding disaster.
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What happens to phones that are traded in?

Usually, if your old phone is in pretty good condition, trade-in companies or carriers can sell it right back on their websites without much refurbishment. If your phone is old, or it's taken a few bumps and scratches over the years, trade-in companies and carriers are less interested.
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How long do Apple trade ins take?

It depends on the trade-in center's time to evaluate the item. I've done several trade-ins. In my case, it's typically 3 business days. As soon as the trade-in center verifies the condition of the item, Apple turns around very quickly with the credit.
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Why does Apple want your old phone?

Consumers are able to trade their old phones for a discount on upgrades, while the company is able to profit even more by selling some phones twice. And the environment wins, as the company is able to reuse materials in older phones instead of sending them to their demise.
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How are iPhones disposed?

Because iPhone contains electronic components and a battery, iPhone must be disposed of separately from household waste. When iPhone reaches its end of life, contact local authorities to learn about disposal and recycling options, or simply drop it off at your local Apple retail store or return it to Apple.
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How are Macbooks disposed of?

For example, MacBook owners can take their old devices to an Apple store for recycling and receive a store credit. For laptop brands that don't have their own take-back program, households and small businesses can drop off devices for free, as part of the National Television and Computer Recycling Scheme (NTCRS).
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Does Apple accept damaged trade?

Also yes. The only way to get any trade-in value from Apple is to fix your damaged iPhone and then trade it in. Apple offers repair services for those in need, so you definitely can get your damaged iPhone screen fixed through them. However, getting the screen repaired by Apple typically costs about $150.
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Can you trade in a scratched iPhone?

As long as there are no cracks on the screen or device housing, you should be fine with in-store trade in.
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Does a cracked screen affect trade in value?

Trade-ins with screen damage may receive partial value but they don't qualify for promotions. If you have Protection<360>, you may place a claim to repair or replace your damaged device.
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Who does Apple use for trade in?

Apple tells us Phobio is not the only company that helps manage its US trade-in program, but it wouldn't name any others — and we verified that every type of product you'd trade in at Apple.com (computers, phones, tablets, and watches) is currently handled by Phobio in the United States.
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Is it worth trading in iPhone?

Old iPhones hold their value well because they contain parts that can be used for repair, refurbishment, or resales. While there are several companies out there that may offer you money for it, you should consider trading in an old iPhone with Apple directly.
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What company does Apple use for trade ins?

A new report from The Verge highlights a growing number of complaints centered around Phobio, an Atlanta-based trade-in partner that Apple works with closely.
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How many returns does Apple allow?

So Apple has a 14-day returns policy, where you can return whatever product if you're not happy with it, as long as it's within 14 days of purchase.
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What happens to iphones that get traded in?

If you accept the trade-in estimate in the store, we'll give you instant credit toward a purchase or a gift card you can use anytime. If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we'll arrange for you to send us your current device.
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Does Apple accept opened returns?

Answer: A: Answer: A: Hi, It's OK the opened items to return and refund, however you have 14 calendar days to return an item from the date you received it.
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