What do I do if I lost my receipt?

Contact the merchant and request a copy of the itemized, detailed receipt. Most merchants will provide a copy of a receipt upon request. Missing receipts are not allowed for hotel, car, or airfare expenses.
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Can you return something if you've lost the receipt?

What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
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How can I prove something I bought without a receipt?

Other types of proof of purchase include:
  1. credit or debit card statement.
  2. a lay-by agreement.
  3. a receipt or reference number given for phone or internet payments.
  4. a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.
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Can a store look up a receipt?

Call a brick and mortar establishment, such as Walmart, and ask for their electronics payment hotline or any department that allows you to locate a past receipt using date of purchase, credit card number and store location.
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How do I get a copy of a receipt?

You can usually obtain a copies of receipts by contacting the store where you made your purchase or by using a computer scanner to make a copy yourself. It is relatively easy to make a copy of the original receipt by using a copy machine.
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I lost my receipt, what can I do



Can I use a bank statement as proof of purchase?

You need a proof of purchase but this does not have to be a receipt. It could be a bank statement, credit card or loyalty card statement, for example. It just needs to show that you bought the item at that particular retailer.
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What happens if you don't have proof of purchase?

Bank statements are a great way of showing proof of purchase and ownership. Even if the statement doesn't name the item exactly (many show spending details in short form), it will show amounts, dates and the companies you purchased from, backing up your claim.
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Where can I get proof of purchase?

Your proof of purchase is on your credit card statement. Using a credit card is an efficient way to keep track of your purchases. Whether you make payment with the credit card in person at a retail store, online, via phone or through the mail from a catalog, proof of your purchase is simple to locate.
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Can you use a photo of a receipt?

The answer is yes! As long as the image is clear and you can read all the wording on the receipt (i.e not out of focus, or phone moving creating motion blur etc) then you are completely within your right to use that picture of your receipt instead of having to store all of your hundreds of physical receipts every year.
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Can a store tell if an item was purchased there?

In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
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Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
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Can shops refuse to give you a refund?

The shop's 'rules' are irrelevant. If goods aren't faulty, you CAN'T return them. Unless the shop's 'rules' allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you've merely changed your mind.
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Are paper receipts required by law?

Starting in 2022, customers would only receive paper receipts if they specifically ask for them. Electronic receipts by text or email could be the new default. If AB 161 passes the Senate and Gov. Gavin Newsom signs it into law, businesses that dole out paper receipts could be charged upto a total of $300 per year.
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Are scanned receipts valid?

The rule that supports scanned receipts is called Revenue Proclamation 97-22. The rule states that scanned receipts are acceptable as long as they are identical to the originals and contain all of the accurate information that are included in the original receipts.
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Do I need to keep paper copies of receipts?

While you do need to keep track of your expenses, you don't need to store physical copies of every receipt as proof of your deductions.
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What is legally proof of purchase?

Proof of Purchase means a Tax Invoice or Receipt in respect of the Product. In the case of new constructions, a Certificate of Occupancy or a Certificate of Compliance that details the date of installation or commissioning will suffice.
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What is accepted as proof of purchase?

Proof of purchase

This could be a sales receipt or other evidence such as a bank statement or packaging.
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What is an acceptable proof of purchase?

A valid Proof of Purchase is defined as one of the following: A dated sales receipt from an authorised Flare Audio Dealer or Reseller. The receipt must show the Product description and price. A dated official e-mail from an authorized online Flare Audio Dealer or Reseller confirming purchase and shipment of Product.
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Can a credit card statement be used as a receipt?

Absolutely bank and credit card statements are acceptable as proof of payment for expenses; just as are actual receipts or invoices from the suppliers and service providers.
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Is it illegal to not give a receipt to a customer?

(a) In General. Each retailer required to collect use tax from purchasers (including lessees) must give a receipt to each purchaser (or lessee) for the amount of the tax collected. The receipt need not be in any particular form but must show the following: (1) The name and place of business of the retailer.
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Should you always get a receipt?

Proper receipts will help you separate taxable and nontaxable income and identify your actual deductions. Keep track of deductible expenses: In business, things get busy — and that is a good thing. Keeping receipts of all your transactions will help you claim all of your possible deductions.
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Do I have to give a customer a receipt?

In relation to whether a receipt should have been provided, there is no legal obligation under consumer protection law for a business to provide a receipt for the goods you buy. However, the vast majority of traders will automatically issue receipts to consumers or when requested by a consumer.
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Do you need a receipt for a refund UK?

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired. You also have much longer to do this – up to six months.
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What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
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Does 14 day cooling-off period include weekends?

The 14-day cancellation period starts the day the goods are in the physical possession of the consumer (or when the last item in the order is in the consumers possession in the case of multiple goods). Weekends and public holidays are included in the 14 days.
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