What do debt collectors say when they call?

Here's some basic information you should write down anytime you speak with a debt collector: date and time of the phone call, the name of the collector you spoke to, name and address of collection agency, the amount you allegedly owe, the name of the original creditor, and everything discussed in the phone call.
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What can a debt collector say on an answering machine?

Although debt collectors can leave a message on your machine, they cannot necessarily do it legally. The FDCPA exists in order to protect your privacy and prohibits debt collectors from disclosing your information to third parties. Third parties include your family, friends, boss, or anyone other than your spouse.
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How do debt collectors talk?

Don't give a collector any personal financial information, make a "good faith" payment, make promises to pay, or admit the debt is valid. You don't want to make it easier for the collector to get access to your money, or do anything that might revive the statute of limitations.
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How do I know if a debt collector called me?

Track the source of the debt by reaching out to your creditor to see if it has any information about the debt in question. If the company that contacted you matches what your creditor has on file, you'll know it's a legit debt collector. Always ask for a validation letter or confirmation about the debt.
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Should you answer calls from debt collectors?

The phone call from a debt collector never comes at a good time—but the best response is to confront the state of these affairs head-on. You may want to hide or ignore the situation and hope it goes away–but that can make things worse. Depending on your personal situation, there may be different steps to take.
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Debt Collection - What To Say When You Answer The Collectors Call



What happens if you ignore a debt collector?

Ignoring or avoiding the debt collector may cause the debt collector to use other methods to try to collect the debt, including a lawsuit against you. If you are unable to come to an agreement with a debt collector, you may want to contact an attorney who can provide you with legal advice about your situation.
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What happens if you hang up on a debt collector?

FDCPA allows you to hang up on debt collectors. They have no recourse if you refuse to take their calls. Collectors violate FDCPA if they continue to call you. You can ask debt collectors to stop calling by requesting further communications in writing.
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Can debt be sent to collections without notice?

Yes, a debt can technically be sent to collections without any notice. In some cases, you might not realize the debt is in collections until you check your credit report. Sometimes, you might not realize you owe the debt at all.
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Why do debt collectors call and hang up?

Understand that when a debt collector honors a request to “cease and desist”, the debt does not go away, just the phone calls. The debt might be tagged for a lawsuit instead. If an end to the phone calls is desired, state very clearly, something like: “Stop calling me.
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What happens when collection calls?

Collector Calls

You'll have to work out a payment with the collection agency. Collection agencies are typically assigned a debt for a few months. If they haven't gotten you to pay in that time, a new collection agency may take over the debt.
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How do you get out of collections without paying?

There are 3 ways you can remove collections from your credit report without paying. 1) sending a Goodwill letter asking for forgiveness 2) disputing the collections yourself 3) working with a credit repair company like Credit Glory that can dispute it for you.
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Can I negotiate with debt collectors?

Occasionally, when a debt goes to collections you may be able to negotiate with the collector to accept a smaller amount than what you originally owed. An agent may decide it's worthwhile to accept partial payment now rather than go through a prolonged collection process.
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Do debt collectors have to send you a letter?

Debt collectors are legally required to send you a debt validation letter, which outlines what the debt is, how much you owe and other information. If you're still uncertain about the debt you're being asked to pay, you can send the debt collector a debt verification letter requesting more information.
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What is the Zortman message?

A Zortman message, which does not contain the consumer's first or last name but discloses that the call is from a debt collector, is consistent with the FTC's directive.
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Are debt collectors not allowed to leave voicemails?

Although they are legally allowed to leave you a voicemail, it can only be done on a private cell phone where they are sure it will not be heard by a third party. Do not stand for debt collectors that violate the FDCPA. Always save your voicemail messages and any proof that may be usable in court.
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Do debt collectors send mail?

Debt collectors can call you, or send letters, emails, or text messages to collect a debt.
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Can debt collectors call you at work?

It's not necessarily illegal for a debt collector to call you at work, but the FDCPA prohibits debt collection calls to your job if the debt collector "has reason to know" that your employer forbids those calls.
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Does a company have to notify you before sending to collections?

Generally, the creditor does not have to tell you before it sends your debt to a debt collector, but a creditor usually will try to collect the debt from you before sending it to a collector.
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Can I pay original creditor instead of collection agency?

Even if a debt has passed into collections, you may still be able to pay your original creditor instead of the agency. Contact the creditor's customer service department. You may be able to explain your situation and negotiate a payment plan.
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How long does a company have to send you to collections?

When should you send someone to collections? Many experts recommend waiting 90 days after your invoice's due date to send someone to collections. You can ask the nonpaying client to pay their debt once the due date arrives – you just can't refer them to collections at that point.
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Why you should not pay collections?

Making a payment on the debt will likely reset the statute of limitations — which is disastrous. If the collection agency can't show ownership of the debt. Frequently, the sale of a debt from a creditor to a collector is sloppy. A collection agency hounding you may not be able to show they actually own your debt.
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Can debt collectors be rude?

Debt collectors have a reputation—in some cases a well-deserved one—for being obnoxious, rude, and even scary while trying to get borrowers to pay up. The federal Fair Debt Collection Practices Act (FDCPA) was enacted to curb these annoying and abusive behaviors, but some debt collectors flout the law.
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What should I ask a debt collector?

Ask the debt collector to supply you with the details of the debt he or she is attempting to collect. Who is the original creditor? What was the original amount owed? How much of what you are attempting to collect is fees and interest accrued since he or she took possession of the debt?
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Can you go to jail for not paying a credit card?

The short answer to this question is No. The Bill of Rights (Art. III, Sec. 20 ) of the 1987 Charter expressly states that "No person shall be imprisoned for debt..." This is true for credit card debts as well as other personal debts.
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What power do debt collectors have?

Debt collection agencies don't have any special legal powers. They can't do anything different to the original creditor. Collection agencies will use letters and phone calls to contact you. They may contact by other means too, such as text or email.
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