What are the requirements for Apple repair?

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider.

What do I need for Apple repair?

Do you need proof of purchase for Apple repair?

Keep your sales receipt and proof of cover in a safe place

When seeking service, Apple may request that you submit the original sales receipt of your product to verify eligibility for warranty service, even if you have already registered your product. Your warranty is the same whether or not you register.

What is Apple repair policy?

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Can you just show up to an Apple store for repair?

can i walk into an apple store to get my screen fixed without booking an appointment? Depending on your location, you can try it, but they're usually booked pretty solid at the Genius Bar, so you may have to wait for some time - better idea is to walk in with an appointment.

Say these 3 words to Apple, to get a FREE Replacement!

Why does Apple not allow third party repairs?

But Apple has lobbied against allowing customers to fix their own products over the years, specifically citing concerns with safety or performance issues from third-party parts. It also sells a subscription AppleCare+ service for its products that offers consumers repairs at a lower cost than non-subscribers.

How much does a typical Apple repair cost?

For the lowest tier of damage, repair costs around $355, plus $100 for labor. For the highest tier of damage, repair costs can be up to $655, plus another $100 for labor. The cost of MacBook battery replacement or repair can range anywhere from $129 for a 2015 MacBook Air to $199 for a 2022 MacBook.

Under what circumstances will Apple replace an iPhone?

If you have AppleCare+, you can replace your iPhone with an incident of accidental damage. You'll pay the "other damage" AppleCare+ fee, as specified in the AppleCare+ Terms and Conditions. You can also review that fee in our pricing estimate tool.

What is considered accidental damage Apple?

“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).

Can I ask for a replacement instead of a repair?

Laws give you more rights

If you discover that something you bought is defective, contact the retailer and manufacturer to ask for a repair, replacement, or refund. Along with companies' express warranties, you also have "implied warranties" under state law.

Do you pay before or after Apple repair?

Unless your product is repaired under warranty or extended service contract without charge, you will pay Apple the amount shown on the reverse side. Your payment is due when the product is returned to you.

What can Apple fix for free?

What do I need to prove I have applecare?

How do I prepare my iPhone for Apple repair?

How long does a repair take at Apple?

If you are able to take your Apple product to an Apple Store or an Apple Service Provider they might be able to fix it there for you, depending on whether they have the equipment. However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days.

Can someone else take my phone to Apple for repair?

Yes, your son can bring it, as long as he has the means to pay for the repair. Yes, your son can bring it, as long as he has the means to pay for the repair.

What is not covered by accidental damage?

Generally, accidental damage cover doesn't include damage caused by: wear and tear. the gradual deterioration of something with age. wilful or deliberate acts.

What damage is not covered by AppleCare?

What is not insured? loss or theft, normal wear and tear, intentionally- caused damage, fire or cosmetic damage which does not affect the functionality of the device. defect in design, workmanship, modification or any alteration of the covered Apple device.

Does Apple 1 year warranty cover accidental damage?

Accidental damage isn't covered by the Apple warranty.

Does Apple repair or replace?

If you have a defective battery and the unit is still under warranty, Apple will most likely replace the battery. If the device is out of warranty you can choose whether to pay to repair the device or purchase a new unit.

How many times will Apple replace your phone?

The basic plan, which covers you for two years from the date of purchase, covers up to two incidents of accidental damage in each 12-month period. It also includes battery service or a replacement battery if your phone retains less than 80 percent of its original capacity.

What voids Apple warranty?

This warranty does not apply: (a) to consumable parts, such as batteries, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by ...

How long does it take for Apple to diagnose a repair?

In normal times, usually 5 - 7 days.

What happens if iPhone Cannot be repaired?

You can put your iOS device in recovery mode, then restore it using your computer. In these situations, you might need to use recovery mode to restore your device: Your computer doesn't recognize your device or says it's in recovery mode.

What is Apple's policy on cracked screens?

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty.