What are the 4 factors that influence consumer behavior?

In general, there are four factors that influence consumer behaviour. These factors impact whether or not your target customer buys your product. They are cultural, social, personal and psychological.
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What are the factors influence consumer behavior?

3.2 The factors which influence consumer behaviour
  • Psychological (motivation, perception, learning, beliefs and attitudes)
  • Personal (age and life-cycle stage, occupation, economic circumstances, lifestyle, personality and self concept)
  • Social (reference groups, family, roles and status)
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What are the 4 types of consumer behavior?

There are four main types of consumer behavior:
  • Complex buying behavior. This type of behavior is encountered when consumers are buying an expensive, infrequently bought product. ...
  • Dissonance-reducing buying behavior. ...
  • Habitual buying behavior. ...
  • Variety seeking behavior.
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What are the 5 factors influencing consumer behaviour?

Here are 5 major factors that influence consumer behavior:
  • Psychological Factors. Human psychology is a major determinant of consumer behavior. ...
  • Social Factors. Humans are social beings and they live around many people who influence their buying behavior. ...
  • Cultural factors. ...
  • Personal Factors. ...
  • Economic Factors.
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What are the 4 types of customer involvement in product purchases?

A consumer's buying decision depends on the type of products that they need to buy.
...
There are four types of consumer buying behavior:
  • Complex buying behavior.
  • Dissonance-reducing buying behavior.
  • Habitual buying behavior.
  • Variety seeking behavior.
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Factors affecting/influencing consumer buying behaviour in marketing (4 Factors)



What are the four levels of consumer buying decisions?

Generally speaking, there are four types of consumer buying behavior:
  • Routine response: ...
  • Limited decision making: ...
  • Extensive decision making:
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What are the main principles of consumer Behaviour?

Consumer behavior is the study of what influences individuals and organizations to purchase certain products and support certain brands. The six universal principles of persuasion are reciprocity, commitment, pack mentality, authority, liking and scarcity.
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What are the different factors that influence consumer purchases?

When it comes to the psychological factors there are 4 important things affecting the consumer buying behaviour, i.e. perception, motivation, learning, beliefs and attitudes. Social factors include reference groups, family, and social status. These factors too affect the buying behaviour of the consumer.
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What are the 3 theories of consumer motivation?

The three theories are: 1. Maslow's Theory of Need Hierarchy 2. Herzberg's Two Factors or Motivation-Hygiene Theory 3. Mc.
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What are the 3 types of consumer decision making behaviour?

Types of Consumer Decisions

There are three major categories of consumer decisions - nominal, limited, and extended - all with different levels of purchase involvement, ranging from high involvement to low involvement.
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What are the four levels of consumer buying decisions quizlet?

The major stages in the consumer buying-decision process are problem recognition, information search, evaluation of alternatives, purchase, and postpurchase evaluation.
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What three factors influence consumer behavior quizlet?

Terms in this set (4)
  • Cultural Factors. - Culture - set of basic values, perceptions, wants, and behaviors learned by a member of society from family and other important institutions. ...
  • Social Factors. - Group and social networks. ...
  • Personal Factors. - Age and Life Cycle stage. ...
  • Psychological Factors. - Motivation.
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Which of the factors influencing consumer buying decisions are internal to the customer?

Internal Influences on Consumer Purchase Decisions:

These are consumers' personal thoughts, self-concepts, feelings, attitudes, lifestyles, motivation and memory (Kotler, 2002). These internal influences can also be known as psychological influences.
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What are the categories of situational factors that influence consumer buying behavior explain how each of these factors influences buyers decisions quizlet?

Situational factors can be classified into five categories: physical surroundings, social surroundings, time perspective, reason for purchase, and the buyer's momentary mood and condition. Psychological influences partly determine people's general behavior and thus influence their behavior as consumers.
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What are the 5 stages of the consumer decision making process?

There are 5 steps in a consumer decision making process a need or a want is recognized, search process, comparison, product or service selection, and evaluation of decision.
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What are the five stages of the consumer buying process?

What is the consumer decision making process. The consumer decision-making process involves five basic steps. This is the process by which consumers evaluate making a purchasing decision. The 5 steps are problem recognition, information search, alternatives evaluation, purchase decision and post-purchase evaluation.
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What is an example of consumer behavior?

Based on the information we have gathered, we decide which choice best meets our need or want. For example, we may decide that taking the clothes to the dry cleaners helps them last longer. However, buying an iron might be a better choice if we want to save money over the long-term.
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What are the 5 different types of consumers?

Following are the most common five types of consumers in marketing.
  • Loyal Customers. Loyal customers make up the bedrock of any business. ...
  • Impulse Shoppers. Impulse shoppers are those simply browsing products and services with no specific purchasing goal in place. ...
  • Bargain Hunters. ...
  • Wandering Consumers. ...
  • Need-Based Customers.
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What defines consumer behaviour?

Consumer behavior is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer's emotions, attitudes, and preferences affect buying behaviour.
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What are the types of consumer decision-making?

Types of Consumer Decision Making
  • Extensive Problem Solving. In extensive decision making, the consumers have no established or set criteria for evaluating a product in a particular category. ...
  • Limited Problem Solving. ...
  • Routinized Response Behavior. ...
  • An Economic View. ...
  • A Passive View. ...
  • A Cognitive View. ...
  • An Emotional View.
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What 6 factors can influence a decision?

There are several important factors that influence decision making. Significant factors include past experiences, a variety of cognitive biases, an escalation of commitment and sunk outcomes, individual differences, including age and socioeconomic status, and a belief in personal relevance.
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What are the 5 elements of decision making?

  • Step 1: Identify the decision. You realize that you need to make a decision. ...
  • Step 2: Gather relevant information. ...
  • Step 3: Identify the alternatives. ...
  • Step 4: Weigh the evidence. ...
  • Step 5: Choose among alternatives. ...
  • Step 6: Take action. ...
  • Step 7: Review your decision & its consequences.
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Which three external factors have the most significant impact on consumer choices?

Three wide-ranging external factors that have the most significant impact on consumer choices are: Cultural, situational, social.
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How many types of influences affect the consumer decision process a 2?

Terms in this set (6) How many types of influences affect the consumer decision process? Correct. A variety of influences affect individuals when making purchase decisions, including social factors, psychological factors and situational factors.
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What are the five stages of the consumer buying decision process when deciding what to purchase quizlet?

Name the five stages in the consumer decision process. Need recognition, Information search, Alternative evaluation, Purchase, and Post purchase.
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