What are Disney cast members not allowed to say?

16 Rules For Walt Disney World & Disneyland Cast Members
  • When you work for Disney, you're not an employee. ...
  • A Cast Member is never allowed to say “I don't know.” If a guest asks a question that the Cast Member doesn't know the answer to, they have to pick up a telephone and call someone for the answer.
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What are Disney characters not allowed to say?

Aside from making all your childhood (... and adulthood) dreams come true, you can count on them for one more thing: always having the answer. This is because, according to Travel & Leisure, Disney theme park characters aren't allowed to say, "I don't know" when a guest asks them a question. Any question.
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What are the three words Disney employees Cannot say?

What three words can't Disney employees say? The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.
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What are the rules for Disney cast members?

The new guidelines mean cast members won't have to cover their tattoos and can style themselves in costumes that are gender inclusive. The company will also provide more inclusive products like costumes for people in wheelchairs, LGBTQ Mickey ears, and revamp attractions in the parks to feature more diversity.
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Are you allowed to tell people you work at Disney?

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Of course if you work a regular job you're allowed to talk and post about it. But if you're in an entertainment role, revealing which character you play is forbidden.
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10 STRANGE Requirements Become A Cast Member At Disney Theme Parks



What is a code V at Disney?

For example, a “Code P” means someone accidentally urinated in the park and a “Code V” stands for vomit. We even heard about silly codes such as “405 in Line 2” which means there's someone attractive standing in line. Of course, codes of this nature are not Disney-approved in any park.
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Is dyed hair allowed at Disney?

The Disney Look does not permit extremes in dyeing, bleaching or coloring. If hair color is changed, it must be natural-looking and well maintained. Subtle highlighting or frosting is permitted as long as it creates a uniform look over the whole head and meets all of the previously listed guidelines.
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Why can't Disney employees point with one finger?

known as “the Disney point.” The reason is that Disney parks get visitors from all over the world every single day. Some of these visitors come from countries where pointing with one finger is considered pretty much as rude as flicking the V sign, so to keep everyone happy – two fingers are used instead.
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Can cast members have colored hair?

HAIRSTYLING & HAIR COLORING

Hair length, including completely shaved styling, is at the Cast Member's discretion. Hair below shoulder length should be secured if it falls forward over the face or covers the nametag while working. If the hair color is changed, it should be well maintained and in natural occurring hues.
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Can Disney dress code you?

All Guests may dress as their favorite character, but may not pose for pictures or sign autographs for other Guests. Costumes must be family-friendly and may not be obstructive, offensive, objectionable or violent. Costumes may not contain any weapons that resemble or could easily be mistaken for an actual weapon.
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Can Disney employees have tattoos?

Visible tattoos are now allowed on Disney workers as long as they are not on the face, head or neck and no larger than a hand. They also can't contain offensive language, symbols or nudity.
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Can Disney cast members post on social media?

Cast Members are not to post on any social media platform pertaining to their job or work at Disney. This can result in the Cast Member being fired. Learn more tips and tricks for your next Walt Disney World vacation.
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Why can't Disney cast members point?

According to INSIDER's Micaela Garber, an Orlando native who spent a summer working at Disney World, cast members must always point with two fingers or their entire hand. The gesture is known as "The Disney Point." In some cultures, pointing with one finger is considered rude.
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Can Disney cast members wear jewelry?

Jewelry for costumed cast members: Jewelry is permitted provided it does not distract from the overall appearance and preserves the magical Guest experience. A visible wrist and/or ankle bracelet in good taste and condition may be worn with the costume.
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Do Disney employees have to smile?

Yes, Disney wants its cast members to smile. And it very much would like its guests to be happy and smiling, too. But, dear Disney cast members, while it is your job to smile, it's not ours. You are getting paid to be there and smile.
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How much do Disney cast members get paid?

How much does a Cast Member at Walt Disney Company make? The typical Walt Disney Company Cast Member salary is $14 per hour. Cast Member salaries at Walt Disney Company can range from $9 - $19 per hour.
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Can Disney cast members wear eyeliner?

Eye Makeup: If mascara is worn, it should be applied lightly in shades of black or brown. The "Disney Look" does not include eye shadow, eye liner or false eyelashes.
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Can Disney cast members wear makeup?

All Team Members are now allowed to wear makeup and nail polish. Previously, only female Team Members were allowed to wear makeup and colored nail polish. Makeup must have a natural and professional appearance. All Team Members may now wear nail polish that is clear or a neutral or subtle color.
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Does Disney allow nose piercings?

Piercings are still not permitted unless they are on Cast Member's ears, and a Cast Member cannot physically change their look to be distracting, such as “tongue piercing or splitting, tooth filing, earlobe expansion, and disfiguring skin implants”. Now, Disney Cast Members can adhere to a less rigid dress code.
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Can Disney World cast members get into Disneyland?

In an effort to get more Disney+ subscribers, Disney is offering a new set of perks to Walt Disney Company Cast Members. Starting in January 2020, Cast Members will have the option to pick between the Disney Parks Main Entrance Pass that is given to most Cast Members or a…
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How are Disney employees treated?

But it takes people to make the dream a reality.” Unfortunately, his successors at the company are shortchanging the people part of that equation. Our survey found that while 80% of Disneyland employees are proud of the work they do, they feel undervalued, disrespected and underpaid.
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Can Disney characters touch?

Can I Hug the Characters? Yes, you can. Since April 18, 2022 guests can hug the characters once again.
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Can you get your nails done in Disney?

While salons and spas at the Walt Disney World Resort do offer nail services, they do not offer acrylic nail services. You can, however, enjoy a Gel Manicure at Senses- A Disney Spa at Disney's Grand Floridian Resort or at Senses- A Disney Spa at Disney's Saratoga Springs Resort.
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Do Disney employees have to shave?

Facial Hair: From now on, Disney will not limit the length of facial hair. However, it must be “neatly groom and well maintained.” Cast members may also shave lines or shapes in facial hair, as long as they meet the standards of non-offensive words or symbols.
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Can Disney cast members have acrylic nails?

* Keep fingernails trimmed and filed (not to extend beyond the tip of the finger, see Figure #1 above.) Approved nailpolish colors for non-QSFB roles. No nail art, stickers, or rhinestones are allowed on nails even if the color is OK.
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