Should you call the police if your Amazon package was stolen?

File A Police Report

You'll want to call your city's NON-emergency line (not 911) and report a package theft. Make sure you get a case number or any documentation your complaint was filed.

What should I do if my Amazon package was stolen?

Can I call Amazon if my package was stolen?

If you haven't received your package, contact us within 30 days of expected delivery. We'll do everything we can to help.

Does Amazon investigate stolen packages?

In most cases, the seller will investigate the missing package or send a new item. But if the seller doesn't respond within 24 hours, you can file a claim with Amazon.

Does Amazon always refund stolen packages?

Retailers have different policies and processes for handling stolen items, but you're usually entitled to a refund or a replacement. Amazon covers most stolen packages through its "A-to-Z" Guarantee Protection.

STOLEN Amazon Package + $200 Refund | 2019

How common is Amazon package theft?

Nearly 1 in 4 (23 percent) of our respondents say that they've had a package stolen in the three months leading up to March 2022, beating the previous peak in December 2020.

What to do if Amazon package is stolen 2022?

Contact the seller to ask about replacement or a refund.

In that case, the customer will get an updated delivery notification that says “Amazon package not delivered,” with instructions about what to do next. If the customer has a photo of the package on their doorstep, the seller may take their call sooner.

Is stealing Amazon packages a felony?

Most people know that mail theft is a federal crime. In fact, it's a felony punishable by up to 5 years in prison. This applies whether a letter or package is sent via UPS, USPS or FedEx.

Can Amazon send you to jail?

Sellers may feel that Amazon returns policy requirements favor buyers to the extreme, but committing returns fraud through Amazon could land you in jail.

Are package thieves ever caught?

Unfortunately, package thieves often get away with it. In an interview with IndyStar, Sean Stoops, a Police Chief from Indiana, reported that “typically the items that are successfully stolen from the porches do not get recovered.” Another source claims that less than 10% of porch piracy cases lead to police arrests.

Is it illegal to keep someone else's Amazon package?

Is it illegal to keep someone else's packages? A couple of federal laws make it illegal to take, steal, intercept, open, damage or destroy someone else's mail, or impede the delivery of mail. You could be looking at charges of mail theft or “obstruction of correspondence” if you're caught doing any of these things.

How often do Amazon packages get stolen?

For Amazon lost packages, an average of 51 packages a year got reported missing or stolen.

Is it common for packages to be stolen?

Unfortunately, this happens pretty often: A recent survey found that 26% of Americans have had a package stolen from their doorstep. Many of these thefts are not reported to law enforcement, according to the US Postal Inspection Service.

Do Amazon carriers steal packages?

While the possibility always exists that a delivery driver could steal your package, the chances are slim. While there are untrustworthy people in every line of work, delivery companies such as Amazon, USPS, UPS, and FedEx have a vested interest in preventing stolen packages.

What happens if your package is stolen or never delivered?

Contact the sender for a possible refund or replacement

If it's a company, they may simply send a replacement following a report that their package was never delivered or went missing — especially large companies like Amazon. Others may not send a replacement but might reimburse you for the cost of the items.

Do stolen packages get replaced?

If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

What happens to people who steal packages?

By the Legislation & Police

A first offense is still a misdemeanor, a repeat offense can lead to felony charges and a five year prison sentence, and it makes it a five-year felony to steal mail if the offending party has intent to commit fraud.

What do you call people who steal packages?

Reports of porch pirates, or thieves who steal packages left outside people's homes, spike during the holiday season as the volume of deliveries grow. Over the past 12 months, 260 million packages worth $19.5 billion were stolen by porch pirates, according to data from SafeWise, a home safety research company.

Is it illegal to keep a package accidentally delivered to you?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren't permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.